Carls Jr

Nicholas J. sincerely service is perfect, courteous polite. He and the man who clean the tables (forget the name). Thanks for making us feel we eat at a 5 stars restaurant.

I have eaten at this Carl’s Jr. countless times and have to say it is inferior to the local McDonalds. Several times I have ordered a Famous Star with Cheese, and received a thin, dry patty and, on one occasion, a stale bun that was hard and crumbled. I’ve also ordered the cheese quesadillas and on several occasions received them without the sauce that’s supposed to be on them. On the positive side, service is usually very quick and efficient.

I have eaten here many times before and the tables and floor are always sticky. It is an unpleasant eating environment and I wouldn’t recommend dining in because of the uncleanliness.

Super nice staff and clean bathrooms! Very friendly manager who went around and greeted everyone and checked if their food was alright.

Stopped on the way to Los Angeles for dinner on a Friday night for a quick bite. The service was okay but the food quality was terrible. I ordered a burger combo with crosscut fries. The burger tasted like paper and the meet was far from fresh. The fries were average though. Need to focus on improving food quality or they won’t stay in business much longer.

Arrived on a Sunday night at 10:53 PM and was denied service even though their sign said they were open until 11:00 PM. We left hungry with no where to eat dinner even though we arrived well before closing time. Employee made a rude gesture at us and ignored our request to enter the store. Stay away from this store and eat anywhere else in Carpinteria.

A callout to Stephen who worked the breakfast shift today. If more fast food employees were like him, I’d eat at them a lot more.

If I could give this sh*t hole –10 I would!!! Worst service, worst food and the ass*olé mgr called me a liar! When I called the GM to complain same thing… They had me confused with another customer they pissed off !! Then I call corporate … They never bothered to call back… I hope they go outta business… Horrible customer service!!! The GM ha that’s a joke) Joey., total unprofessional … Robert the assistant mgr… Was so busy flirting with his coworker he couldn’t be bothered … Ok carls jr if this is your representation… That’s PATHETIC

Stopped here on our way back from Santa Barbara. Burger and fries were fresh and hot. Staff was courteous. Restaurant was clean and had plenty of seating. Decent fast food restaurant.

I was very disappointed in how long it took to get my food and the meal came short of food I paid for. I would expect more from a carls jr of this quality

Carl’s Jr. has implemented a policy to charge a $ 1 transaction fee for debit card purchases. This is an outrageous policy. For food of such poor quality I am shocked they want to try and charge me an additional fee. To CKE management: congratulations, you will never see my cash, credit, or debit card ever again!!!

Best service I have ever had at a fast food restaurant. Was asked if everything was to our liking, our tray was bussed away for us and the door opened as we were leaving. Wonderful experience!

Credit to the managers here who have hired really great newbies to run the shop and service. They are super polite, very descriptive of the food on offer, they all really know the menu. We stopped of on the way back from a camp trip, we were hugely surprised at the quality of the food, served piping hot, not over cooked and just as we had hoped. We sat in the car and ate before heading home with full tummies! Awesome– highly recommended.

I usually reserve my Unilocal reviews for the positive experiences, as I feel that there is enough negativity in this world. However, my experience at this location was so terrible that I decided it was necessary to inform others. After being stuck in bumper to bumper traffic for four hours, my husband and I found it necessary to stop at this Carl’s Jr. location for a much needed break. Although it is located in a seemingly nice area off the 101 freeway, the location was filthy and seemed to only employ «riff-​raff». The employees were void of all human qualities and wandered around like zombies. They were incapable of making eye contact or treating customers like human beings. I thought it may have been just a one time experience, however in observing their interactions with other customers, the service was just as horrible. I felt as if I were burdening the cashier. The lobby looked as if it had not been checked on in hours and it took almost 15 minutes of waiting in this filthy lobby for our order number to be called. My husband walked up to pick up our food as I followed to return the order number card and he was questioned and glared at by the employee for not returning the order number that I had in hand. The employee then shoved the bag of food at him and stormed away. I will never stop at this location ever again, I would rather starve until I reach my destination than stop at this dump for convenience sake.

The employees were SO nice!!! Outstanding customer service. Opened the door for me, took my trash and almost every employee came by to ask if we were doing okay. I wish every fast good place was this nice!

Outstanding service! A young man checked on our table, took out our trash, and opened the door for us upon our departure. VIP service at a CJ’s! Is this the new norm or was this employee just going over and above his call if duty? As I sit here writing this review I see they also have rain water basins irrigating their landscaping and VIP parking for hybrid and electric cars. How Eco of them! Never felt better leaving a fast food Resturant!

Food was normal food for Carl’s. I do like the food. But the service was friendly. So the only person on duty was busting his ass. I understand that times are tough and we all have to save money, but let’s get another employee in the building.

Besides being really difficult to find, this place clearly is pre-​making burgers. If you come here during lunch, and it isn’t busy, you will surely be getting a burger from the morning that was put under a lamp or something. Make my damn burger AFTER I order it!

There is pretty much no other fast food place to choose from for miles.
We where heading out of santa barbara really late and wanted to pick up something to eat on the way.
There is no drive thru. the place was pretty busy and took awhile to get the food.
It wasnt very clean also, im glad its not my local carls

Food: ⁴⁄₅
Wait: ²⁄₅
Price: $
Presentation of food: 4.5÷5
Presentation of restaurant: ⁴⁄₅
Overall: ⁴⁄₅
Made their fries FRESH to order, even their regular fries were fresh to death! And I usually only order criss cut! Right off the highway.