David’s Instrument Repair

They are really nice here. I went in for an instrument repair and they got it done within a week since they had other repairs booked. The cost wasn’t that bad, unless you totally record your instrument. I would recommend coming here to get your instrument repairs.

Recently needed to repair my son’s saxophone fast and found this shop. Not only did they fix his instrument that day so he wouldn’t miss out on his upcoming concert or have to use a borrowed horn, but they were very fair in the price and gave us some great tips on how to keep that same thing from happening again! Obvious that the people at this small shop in a great location love music and most importantly, musicians. My son was so excited to talk to local performers who were hanging out while their instruments were being repaired. He is fairly new to the band scene but was totally energized talking to everyone there while being treated as an equal. This place has won this band family over!

Mediocre. After two calls to the shop, the front end lady who handles who knows what was vague, non-​committal about pricing and overall someone who did should not have been answering the phone with no one else for her to refer to for pricing. She also was vague and non-​committal about who would be available to perform certain tasks. Mine was one of a simple nature. Three spots of soldering on a cornet’s braces. She had no clue about the price. I went to the store and a saxophone «pro» of some sort offered to solder it but the front end lady, who obviously to me had no expertise deferred to the «brass repair man». Who was not available at the time even though the sax pro stated twice that he, the brass repair man was late from wherever he went. After waiting 30 minutes past the time the «brass repair export» was supposed to have been back, I decided to leave at that point and mentioned to the «sax pro» who can solder sax posts obviously was overruled by the inexperienced front desk person. She got quite miffy when I suggested that it was too bad that the sax repair pro was overruled by her when it was obvious to me as a former director and all-​state trumpet player, she had no clue what she was talking about. I’ll take my future business to Brook Mays Music in Plano or LBJ. David’s Instrument repair was no where near as accommodating as what I’ve experienced in this hole in wall shop. So, all in all the sax pro who was arranging to get a special made sax case for his future «Broadway Tour» for quite a while on the phone could have soldered a couple of braces on an old cornet for my grandson. Three people were on hand and simply milling around essentially. They may think they have some demographic monopoly and if distance is a factor, (I drove in from Rockwall), then call and check prices and select another place over this one. I was not impressed.
Signed,
An All-​State trumpet player and former band director.

Great shop! Very personable service… I found them to be honest, forthright and prompt. Had my alto sax repair there after dropping it, they did a great job.