Big 5 Sporting Goods

My girlfriend and I needed chairs for her nieces soccer game. My gf is the let’s lay down on a blanket type, me? no I am the let’s sit down on a chair type, too old to be laying this huge body on a blanket especially if it’s on the floor…
Found decent prices and different style of camping outdoor chairs. Staff had to go to their back room and get them.
Was in and out within 15 mins. Staff was good.
This place is built at the mall but their entrance is facing the parking lot, you can’t access this place from inside the mall hallways.

Pretty good store.
They had exactly the three pairs of shoes I was looking for. The staff was helpful and friendly. Store seemed well-​stocked, overall.

Meh.
The ads you see in the newspaper are more exciting than what you find at the store. Selection is mediocre but sometimes you can find decent gear on sale. Shoes are very affordable with some recognizable names, but you get what you pay for.
Staff at this location are not very helpful but not necessarily the worst ever. When I asked for something specific (emergency blanket), I was told to go to a section and look for it on a rack somewhere. I would have appreciated being led to the item because it took me a good while to find it.
Too bad it’s the only sporting goods store in my immediate area. The drive into Torrance is worth it for alternatives.

I went to this Big 5 looking for baseball cleats for my daughter. So I walk in and see 3 employees standing behind the register hanging out talking. I ask the group where the cleats are and they just kind of point over to the aisle. Neither one bothered to help. The customer since is soooo bad. In total there must have been 8 employees and not one was willing to help me. When I finally found what I needed I walk to the register and one of the female employees is eating chips and texting! the other 2 are loudly chatting and laughing. It took about 2 or 3 mins before I was acknowledged. Everyone was very unprofessional. I dont think I will be back to this specific store. Next time I need something I will drive out of my way to another location.

Ever since I was a kid, I’ve been going to Big 5. Nothing really changes there. Service was great, shout out to Daniel for helping us.

We shop here often for the shoe sales. My husband & I have shoe addictions. we can find really GOOD quality name brand shoes for an awesome deal when they go on sale, which is quite often. Its so bad we have a stockpile of shoes… or horde. Depends whom you ask.
Another must for us is diving gear & fishing accessories — they are way less expensive here than the dive shops near the beach cities. Way cheaper, and they go on sale more often opposed to the dive shops 1x a year sales.
We also come to renew our fishing & crustacean permits to be able to dive for lobster and deep sea fish.
So for us, Big 5 serves its purpose.
They’re also good for:
–Teams sports equipment & uniforms for all ages, we got some baseball or t-​ball stuff for my 4yr old nephew
–Work out gear, clothes and equipment — yoga mats, dumbells, etc.
–Camping & outdoor gear and necessities — tents, lamps, propane stoves, etc.
and much more.
Other then that. you know… Big 5 is Big 5 — its claustrophobic-​y in there. This store is kinda small so its worse then usual. As soon as you walk thru the door BAM!.. merchandise in your face! Barely any room to walk thru between the racks & shelves. I find this true at all locations, though.
The staff is pretty low key and laid. Meaning they don’t bother if you don’t. Seems everything they have to sell is on display and on the sales floor. So basically you will find what you came for… eventually. No assistance required. If can’t find it, you don’t need it kinda feel.

I’ve been here a few times before and the service has been so so. It’s hard to find staff for help.
This time around, though, was different. My husband and I were supposed to just buy tubes for a bike, but I saw a beach cruiser-​like bike for sale for $ 119 (originally $ 160). I figured I might as well buy a new bike. There wasn’t an employee near me, so I walked to their cashier were I found 2 talking to each other. I asked for help and they quickly withdrew themselves from their conversation. I didn’t get a chance to get his name, but he was really nice. I didn’t want to assemble the bike myself (seeing that I needed it the next day), so I asked for the display. He told me to make sure all the nuts and bolts were tightened before riding it.

Very small store. Staff not very helpful. No customer service what so ever and the never have anything I’m looking for. Best bet is to not go here at all and bring your business some where else.

The customer service was horrible, we called ahead to make they had a product and they said they did. But when we got there they didn’t have it. We got in line waited to get helped and waited another 20 minutes. Between the time that we were in line, the items they were holding for us were thrown to the ground. We mentioned that it was our stuff and he said that’s fine and left it on the ground. then it turned out that they did not have the item that we had called about. the manager did not seem to care about helping us out in any way. i will never go back there again