Richard Butlig, MD

Horrible what is the point of having an appointment if you hv to wait a whole hour and some change!!! Changing pediatricians immediately!!!

Don’t ever go to this doctor. They are all incompetent. My 3 month old daughter had to suffer because of them, & is still in extreme pain. They don’t care about anybody, & they love to give the run around & lie about giving messages to the doctor.
She had a virus & they didn’t try to see her. We had to take her to ER & they made us wait a whole week to do a damn follow up for her.
We took off her sweater so she can be examined & she says our baby has sunburn. Really? We told her twice it isn’t burned. The real obvious problem is the ulcerated hemangomia on her mouth preventing her from eating so she gives us a referral to a dermatologist.
I try to make an appt with the dermo & find the doc never sent over the authorization! Wtf was the point of the referral? I call back all day long & the retarded girls at front desk are full of bs & excuses. «Oh she’s not here.» «Oh actually let me check.» «Oh we’ll call you back.» Hell no they never call back. They are all a bunch of idiots & there is a special place in hell for those who scam others & let innocent people, even INFANTS suffer.
BY THE WAY: the doc or whatever she is took a look in her mouth which had sores from hand foot mouth virus diagnosed by er, & the idiot hurts the big ulceration as she hardly even looks in my daughters mouth and LIES & says she doesn’t even have any sores inside. She doesn’t know wtf she is doing or what is wrong with my daughter.
She thinks my daughter is fine & just needs cosmetic work. Hello you moron! My child hasn’t eaten for hours! & you send us home with a baby who could have died of dehydration from not eating if we were stupid enough to believe our child was fine?!
Take her to another ER & guess what? They examine her properly & she DOES still have sores in the back of her mouth! Stupid retarded freaking woman I can’t believe any of you can live with yourselves. How you people have the balls to call yourselves doctors is a mystery to me because you don’t give a shit about suffering people nor do you know shit about anything medical.

AVOID at ALL Costs or else it just may cost you money and your health. They only care about making appts and getting your money.
WHEN DID THE PATIENT TRANSFORM FROM BEING A PATIENT, SOMEONE WHO NEEDS THEIR MEDICAL CARE TO, BEING AN ATM MACHINE?
SO SAD!!!
I went in for a physical. The office pulled blood and tested all kinds of things that were not covered under a physical. The insurance now tells me the MD should have told me what labs would have been covered and which ones weren’t. That seems pretty reasonable, courteous and professional.
MD — «Hmmm, I think we should tell the patient they may be charged a couple hundred dollars for things we’re doing? Nah, forget it. Let’s just pull the blood and let the patient get a nice surprise. They’ll just think it’s a good deal because the insurance will pay for Most of it.» BAD!!!
After my physical, they had me make an appt to discuss labe. As it turns out, I’m guessing they wanted me to come in so they could charge me $ 60 for an office visit. I know for a fact, they could have called me with the results. I told them when they asked for the $ 60 that I declined the so called ‘office visit’. I requested to have the MD call me. The MD did not call. I waited a couple days and called back again demanding to speak to the office manager. It now had been 1.5 months and not a single call from the MD or the office. Some assistant calls me back and tells me one of my routine labs came back abnormal. Now I was really upset. One of my labs was abnormal and they didn’t call to tell me?!! I demanded again to have the Office Manager or MD call me back. She promised the MD would. Another couple days went by and no phone call. This time I went in to get a copy of my labs and demanded yet again to have the MD call me back. They even admitted my MD fails to call anyone back. They promised they would have Dr. Butlig call me back that morning. Guess what? Still no phone call.
It’s been 2 months and they never called. All I received was a Bill for the 1^st appt which in my opinion was falsely billed so they could receive more reimbursement from the Insurance.
I had to report them and file a complaint with the Insurance and the Dept of Managed Care.
Please please please do not go to them. I’m sure there are people who like them and think they are good which is totally fine. There are some people who like mud and dirt. But for most, double check your bills and the lab work that will be performed. Many of it is unnecessary. They don’t tell you what they are going to do other than take your blood and then suck out more money.
PLEASE SAVE YOU MONEY AND YOUR HEALTH AND DO NOT GO!!!

If I could give them 0 stars I would just saying. Their so unorganized and the waiting time is 40 to an hour not only that we waited 2 hours once we got in and when they finally opened our room the nurse said «oh we forgot you were in here» UM WHAT! And not only that but her doctor assistant Clarissa is always saying there is nothing wrong and when I finally went to the hospital they said I had the pneumonia! Ridiculous.

Dr. Butlig’s office has the most unprofessional hood-​rat office staff I’ve ever encountered. I tried giving the office the benefit of the doubt, considering perhaps «problem» staff members are functioning independently from the office management/​physicians. However, after having an encounter with Dr. Butlig I now realize the unprofessional office staff are a direct reflection of the physician’s own shortcomings and poor communication skills. His lack of awareness is appalling. In addition, his inability to address basic healthcare concerns is a dangerous trait in a doctor.

Dr. Evangeline Roxas Butlig is Horrible! I do not recommend her! She is never in the office when we need to see her. She does not pay attention to what might be happening to her patients. Took my cousin there a few years ago to get checked out. According to the doctor there was nothing wrong with my cousin. Well now the problem has got worse. We took her to another doctor and they told us what the problem might be. I feel this got have been prevented if Dr. Evangeline Roxas Butlig would had done the right test on my cousin, she would not be having the problem she is having right now. :(

The doctors are really good. Too bad the office staff is so unorganized. They do half ass jobs at everything. Prescriptions are not processed. Referrals aren’t signed. They tell the doctor they did. I got my referral a month later in the mail only too see that they aren’t even signed.
Honestly I only but up with it because I’m under treatment. Otherwise I would have changed pcp a long time ago.

HORRIBLE! Waited 2 hours to be seen for a TB Test that I needed for work. Brought in paperwork from my job for the doc to fill out. Went back for the reading… paperwork was NOT ready. Went the following day, and that is when the office staff decides to inform me that there is a $ 25 fee for paperwork!!! No sign posted… no previous mention. So on top of my $ 30 co-pay…I had to pay to have the doc sign an already pre-​filled out document? I was so upset that I cancelled my future appointments. I PAY for my insurance… this is worse than a free clinic! And to think that I paid $ 55 for a freakin TB test makes me so pissed off! Please save your SANITY and look elsewhere for a physician.

The doctor is nice and slightly knowledgeAble when we did see her. My son had four visits with her. Out of 4 we saw her once for the first visit and the rest were through her in training PA’s. The staff is super nice and refreshing. Overall a good place for urgent care. But if your looking for A family pediatrician one you can see and will know your sons history each time this is not the place. The doctor is rarely there. like I said it’s a good place if your son has an easy straight forward issue, a splinter or some sort. Wait time is fairly acceptable. better than some but not great. Three stars.

GREAT doctor. I’m seeing him again soon however in his Torrance office.
Staff in the office was very friendly except for one girl who did the bloodwork. Very rude. I was trying to talk because it was all quiet in the room. I said «Oh I’m always scared during bloodwork.» She was like «Well you are going to give me hard time.» looking all annoyed with me. After that, she told me to do the urine sample and I’m good to go which I did not understand and asked her nicely. She repeated it in a rude way looking at annoyed at me.
Thing is, this is a doctor’s office. It’s not good to have rude staff when people already don’t feel good. I’m going to the Torrance office next time.

Worse office staff ever! Nightmare to get any paperwork done! And to think that they charge you to fill out an EDD form where in most physician’s office, it’s free! I went on medical leave on January and it’s now March and I still haven’t receive payment because of their delays and error!

I am updating my review since December because the staff and service has gotten much more consistent. I feel confident that when I have a question or concern they will get me an answer that day if not very soon.
I had an MRI this week and the day afterwards Dr Butlig’s office called to schedule a follow-​up to review the scan. I was concerned because this was the next day and they couldn’t tell me the results over the phone. I set an appointment and then a few hours later they called me and informed me my MRI results were negative. I was so relieved that I wanted to update my previous review. I appreciate that they took the time to get back to me.

In general, Dr. Richard Butlig is a great physician. However, I’ve tried having my appointments at both the Torrance and Carson location and both result in long periods of time in the waiting room. Now when I say long, I mean it’s an unacceptable wait time. On average I’ve waited over an hour in the waiting room and then atleast another 30 minutes once placed in an exam room.
The doctor does spend time with you as a patient but the staff should recognize the constant back-​up and space out the appointments rather than double booking.

Experienced doctor. He is worth the wait. He spends a great deal of time with you, and gets to know you on a personal level so he can treat your ailment. My family has been going to Dr. B forever, and his wife (a pediatrician) also sees my daughters.
There is also vending machine that sells healthy snacks and drinks for while you wait.