Michaels

Very nice store… Okay finishing up on my review on micheals, it is where all the so call crafty ppl meet up at. To me they mark up everything in that store, just so they can put 50% off items. Then you make it up to counter after walking the whole store try to find a deal. Then cashier say to you, «now whats your email address,» so we can send u coupons on these things we marked up for u dumb crafty ppl. llol.

Although this is a great craft store as alot whole, this particular location is extremely unorganized and messy. And they dont ever have what i need as far as twine. The staff islove nice and helpful though.

Absolutely positively worst customer service at this location and garner white oak thought I would try Cary location after experience at garner my first visit to michaels in over 8 years will not return employees are rude and lie to your face

Great craft store. They have almost anything you would need here for any craft project or for other special moments/​holidays. I been here to find things to for my wedding, graduation, birthdays, pictures, glue, fabric, and they have a great rustic selection.
Some things you can find at wal-​mart for half the price but other things you would only find here like wine corks I bought to make place card holders. Or drink a ton of wine!
Make sure to check out the Sunday paper or their website for coupons. I will return in the near future!

Used to go to AC Moore for no particular reason. Went to Michaels and found the same or better selection, similar coupons, and THE STAFF ACTUALLY SMILES AND ASKS IF THEY CAN HELP! Big difference from AC Moore. Loyal to Michaels from now on.

Not the best experience ever but I cannot say that any Michael’s ever really is. I mainly support them still because if there is something I know I need form there, I get it with a coupon because they always have coupons!
I saw a wreath idea for Halloween on Pinterest and knew I had to make it. I went on my lunch break to Michael’s in Crossroads with my supply list in hand. Of course, the store is a mess and never organized. They had at least 4 areas where basic wreaths were. I asked 3 people for help and neither of them knew where to lead me. I finally wasted way too much time and found all I needed on my own. With the coupon, the prices were good but not sure if it was worth all the time I put into it.

There once was an employee I approached who was of the elderly variety. I asked here where something was. She shrugged and vaguely pointed in a direction. I thought, «Ok. She’s old. She shouldn’t have to remember everything.» I came back to the store a month or so later, asked a young person where something was and she said, «I have no idea. I’m sorry.» So I thought, «Ok. She’s young. She’s ignorant to the world and its ways.» I searched for someone else and found a hispanic lady who did not understand what I was saying, an asian woman who pointed vaguely, and an african american lady who told me that where I was looking for was definately on X isle. So I went to X isle, and on the way there, I PASSED the item in question. It was on the other side of the store from where she said it would be. Frustrated at this point, I went to go stand in line where the old lady was doing check out.
And it took 15 minutes.
Michael’s. I want to give you my money. I really do. But I can’t do it if you consistently present me with incompetence every single time I come into your store. You are a proverbial «it’s a small world after all» ride of ignorance.
I could find the shit I’m looking for myself if only you had LABELS on your isles to tell me WHERE THE HELL STUFF IS. Please, for the love of Jesus and his Mom. train your employees. They certainly don’t look like they have anything else to do.

There’s a pretty good selection of basic art supplies here, and the prices are quite good. If you need to fill a supply list for an art class or the like, this is probably a good place to come first. If they don’t have the more specialized or higher quality paints, pastels, or pencils, then you can always go to a specialty art supply store, but at least you can save money on the basics. There seemed to be a lot of materials for crafters, too, but I didn’t spend much time in that part of the store.