Jiffy Lube

Friendly, approachable and helpful when I called to find out the cost of service for my RAM Diesel truck. Very courteous staff greeted me and went over the details of my service. They rapidly and without question gave me a credit when the cost of the service exceeded the amount quoted to me on the phone. Evidently, there is an extra charge for removing a difficult to access oil filter on my truck. I would definitely go there again.

Typical fast, courteous customer service as soon as you open your car door. An oil change will be «15 to 20 min. tops!» An hour later, and pressure to change this and that for «to help my car run better», I decline. I just want my oil changed, and make sure my tire pressure is adequate. 2 weeks later, the light is still on, letting me know that my tire pressure is low (I have a 2010 car with less than 30k miles, my tire pressure light comes on like clock work it seems… oil change due and tires needs air) Anyway… I return to ask if they can check the tire pressure and right of the start he starts telling me it could be a faulty this and a faulty that. I said… or…the tires need air and how long would i need to wait for them to check. He said at least an hour. Bye Bye Jiffy Lube!!!

I was told my car would take 20 minutes to change the oil. Took over an hour, the inside of my car was left dirty with oil, they didn’t wash the windows or vacuum, also didn’t fill my tires with air even though the dash light was on indicating the need for air. Never will go back.

It was that time again… oil change.
As far as oil change places go… this one is ok. At Jiffy Lube they try to sell you everything under the sun, including $ 40 for a cabin air filter that I get at the auto parts store for less than half that.
The greeting attendant said that it would only be 40 – 45 min, we were there for an hour and 15 min.
It’s not all bad though… the staff is friendly and they help out with coupons to save the customers money.
UPDATE 11/​20/​2011: My most recent visit to this Jiffy Lube and to all Jiffy Lubes was my last.
Jiffy Lube will take out your air filters to check to see if they need to be changed. It’s not so bad, except one time I went here, they put my cabin air filter back in upside down, so when I turned on my AC I ended up getting a face full of the debris that had accumulated on the filter. Nice.
So since then, I specifically tell the attendant, DO NOT TOUCH MY AIR FILTERS! I change them myself. What do they do? Pull them out.
When we pulled in the air in my tires were fine… when we get back into our car, the TMPS light was on. After the oil change I went to go get a haircut (that’s another review). After I get back out to my car, I realize that my tire is flat.
What really pisses me off is that the attendant told me that my light was on after the oil change. He asked if I had had my tires rotated recently. No I hadn’t. I had even gotten my tires checked recently at a very good tire place.
It would have been nice if he had just admitted that he may had messed up my tire when he was checking the air.
Needless to say that was my last visit to this or any Jiffy Lube.