Mission Hills Endodontics

Undeniably the best customer service and amazing patient care! Thank you Dr. Chang and Mindy for putting me at ease despite such an intensive procedure. So professional and so kind.

This dental office is awesome! I was referred to them on an emergency basis, and Dr Rose was able to see me the same day. Dr Rose did a root canal and I never even knew he was doing the procedure until it was over, no pain and he was very professional and skilled. The staff is amazing as I had an issue with my insurance and the staff has helped me work it through on every detail. They are outstanding, very supportive and willing to make every effort to help, especially Amy and Mags. I have let my regular dentist know to refer as many patients as she can to this office, as needed. I never thought I would find a dental office this efficient, helpful, and professional. I’ll be back.

Went in for my first root canal, so what can I say… WOW! What a great experince from both staff and endodontist, both were gentle, comforting, and reassuring. The procedure lasted less then a hour and pain free, I requested for nitro gas due to past denture events I would get multiple shots of novacaine and still be in pain. Hope not to return, but if I must I am returning here.

Friendly staff, clean office, and I didn’t feel any pain at all! I saw Dr. Robert Hsu and he was very gentle and he explained everything along the way. Would definitely recommend this place.

Dr. William Cliff,@ the San Ramon Mission Hills Endodontics office
performed my root canal in ¹¹⁄₁₃ and did an excellent job. He and his staff
were professional, courteous and highly skilled. I could not believe
my fairly involved (according to the referring dentist) root canal took
less than an hour, much less than the other 2 root canals I’d had.
I hope I will not need his services in the future, but if you do I highly
recommend the Mission Hills Endodontics offices San Ramon & Castro Valley.
Thanks Dr. Cliff & team!

Best dental experience. I didn’t feel a thing! But seriously. I have no insurance and root canal is no joke. They worked with me to get a payment plan going. The staff are incredibly nice, including Dr. Hsu. They explained the whole process and all the options available to me. Everything is super hygienic. It’s unfortunate that my root canal had to be turned into an extraction, but that’s not their fault. And to make it even better, they reimbursed me my money for the mistake. Great customer service.

This place is amazing! First off let me tell you: I have a crippling fear of root canal procedures. As my dentist does not do root canals, I was referred here. The staff was very welcoming & incredibly hospitable. Since the office is air conditioned, they provide blankets in case you are cold, & let you listen to either your own music or their music w/​in-​ear headphones to calm you down. Since I had a hard time numbing up, they gave me abt 4 shots, which I didn’t feel b/​c by then the nitrous oxide + the numbing gel had already kicked in. Patient comfort is their #1 concern. If you ever have the misfortune of having to get a root canal done (take care of your teeth, ya’ll) and have the financial capabilities to come here, do so! Karina was one of the dental assistants, & was absolutely wonderful.

The absolute BEST dental experience I have ever had. Dr. Hsu was VERY good, professional, and thorough. He made me feel comfortable and while I was bracing for the pain that I just knew was coming during my root canal, he was finished! Absolutely NO PAIN!!!

This was the best dental experience I’ve had.
Note that there are three offices of «Mission Hills Endodontics». There are additional reviews for the same Endodontists on the Unilocal pages for these other offices.
NEVER get a root canal from anyone but a specialist (Endodontist). It may be easier and cheaper to let your family dentist do it, but they do not have the training. They may also lack the right equipment and probably have less experience with root canals.
After a number of months of increasing discomfort I finally saw Dr. Hsu. On the first visit X-​Rays were taken and options discussed. A root canal was going to happen. It would be my FIRST. I have strong aversion to any dentistry. I’ve never been easily numbed– to the point in past sessions where I just told the dentist to finish a filling and I dealt with the pain. I really hate the whole thing, and now they are going to scrape the NERVE out? Not a pleasant thought.
I discussed all of this with Dr. Hsu. He listened, asked questions, and in the end convinced me that he could make this a much more comfortable experience. A week later I was in for the procedure. Again, Dr. Hsu was pleasant, personable, and engaged. He did an excellent job of numbing the area. I never felt the anesthetic needles go in. That has never happened before. By the time he was drilling and scraping I did not feel a thing. Normally, other dentists have had to shoot so much stuff into my mouth that my whole half-​face gets numb. That did not happen either, so Dr. Hsu is evidently very good at knowing exactly where to put those needles. He used both the high power microscope and «feel» to clean out the roots. He was patient and seemed thorough The procedure took about an hour, including waiting for the anesthetic to kick in.
It seems that Mission Hills Endodontics has more specialized equipment for Root canals. The high power microscope means that they can see down inside the tooth and into the root canals. Dr. Hsu used another measuring device toward the end of the procedure to evaluate the job. The X-​Ray equipment looked new.
The office staff and dental assistants were all friendly and thoughtful. The office is new and it has a comfortable feel to it.
I would (and already have) recommended Dr. Hsu for root canal work