Neal’s Mufflers

I had taken my cars to other places in the past, but once I discovered Neal’s, I don’t go anywhere else. I have found the staff to be friendly, great pricing and work always done on time or early. Jeff is the greatest! I have no worries about trying to be sold a service or part that I don’t need. Would totally recommend.

Jeff and Sean are the greatest! They are always there when we need them, honest and very fair pricing, always going the extra mile to get your job done. Allison, Sean sister, has a great personality and is extremely friendly and does a great ob in the office and on the phone. I think everyone in CV should use their services, for it’s a great local family business.

This is my, to go place. I have come here 3 times now. I have to say, costumer service gets 5 stars, fees/​cost gets 5stars, handle time gets 5 stars. Here’s my story. On Sunday I got a issue with my car. Went to (random shop) they told me it was going to take at least 3 – 5 hours and will cost $ 100. So I decided to wait. Call Neal’s Muffler on Monday. They not only fix the problem in about 1 hour. They charge only $ 60.

I am confident when I leave my car with Sean that he will preform accurate and great work at a fair price. Sean is the man to see.

A bracket broke off my exhaust pre cat and left a hole which made my Jeep sound like a lawn mower on roids. I called and Neal answered and had me call back for Sean later. Both really nice over the phone. I brought in the Jeep, he looked at it and gave me a very reasonable quote and on top of that, he added a reinforcement that would not allow the same thing to happen again. Picked it up and he suggested a few other repairs I knew needed help also. These guys are pro’s, act like pro’s and have great customer service. Taking my cars here from now on!

After my car had been rattling for a few days I finally got a chance to look underneath and found that my exhaust was bent from backing into a curb. I drove up at 4:55 pm and Sean came right over amd got on the ground to take a look. He identified the problem and even gave me a quote on the spot, it was very fair I might add. The next day I brought the car in for my appointment, he fixed the problem within 20 minutes amd she drives lkke a charm again! Thank you Sean and Neal’s Muffler for quality and affordable car care!

Great service done quickly, thoroughly, and at fair prices. Their honesty and great work really shows! I’d been told by some untrustworthy mechanics that my car needed its head gasket replaced, for almost 2 grand. Jeff got to the real root of the problem (tubing), fixed it the same day for only $ 350, and my car hasn’t had an issue since. Thank you so much Jeff and Sean, you have a customer for life.

Stay away. Although I didn’t actually do the work with these guys but I ran for the hills. Shawn has to be rudest guy I have met. Clearly no customer service skills there.
I came in for a simple muffler swap where it took less than 30 minutes at the shop I eventually went to. Shawn wanted to charge me a minimum of one hour at $ 110. He said it in the most rudest sarcastic way I have experienced when I tried to simply ask him if he can do any better on the price. On top of that, when I said OK let’s do it. He told me that he cannot do it right now because his lunch just arrived. What kind of BS is that? My appointment was at 1 because you told me over the phone that you go to lunch at 12.
Anyways… They might do quality work. Idk. But I know for a fact I will not be coming back there again due to their poor customer service.

I just spoke with Sean over the phone regarding a smog-​related repair. He spent 15 minutes on the phone with me talking about the potential repair and putting together a quote. After all that he referred me to another shop because my repair is smog-​related and he wouldn’t be able to guarantee that I’d pass after the repair.
Extremely thorough, extremely fair, extremely honest. I will be taking my car here for future non-​smog repairs.

My uncle works for Nissan & recommended this place, I knew where it was, went down & got a great deal & service. Thanks to Sean for the help.

sean has did many jobs for me very honest establishment I would recommend this business to anyone who wants a good job

He (Sean) looked a little grumpy when I first walked up but man, he turned out to be a really nice guy. Another shop quoted me $ 400 to install a cat on my my light blue ’92 Chevy Silverado and Sean’s quote was $ 300. He had to have the part delivered but still finished it that day. Then, bada bing, the next morning my truck passed a smog test and I’m a happy camper, registered and compliant with the law.

Great service !!! Friendly and quick. Would highly recommend this business!

Great service would highly recommend! Had a catalytic converter installed, and he fixed a faulty exhaust hanger for free.

Super Happy ! with the exhaust system that was installed on my Car !
Top notch service and fair prices.
I would recommend this shop without hesitation !

I could never think of bringing my vehicle anywhere else. I had taken my Buick to Kevin Hinkley on Crow Canyon for a check engine light problem. He charged me around $ 500.00 to fix it and some other minor problem. Within 9 weeks it came back on.
I then took it to M & F Electric and they fed me some other line and charged me $ 245.00 to fix it. (They also put a new bulb in taillight for free). The engine light came back on within a month so I returned for a refund. I now was not able to get my car smogged.
I finally went to Neal’s Mufflers since I remembered Neal who had worked on my car before and took the time to explain my exhaust problem and not make me feel like an idiot. His son had taken over the business and after the dealings I’ve had with other local shops I couldn’t wait to hear their what they had to say.
One of the techs Jeff got back to me saying it was a problem with the magnetic camshaft sensors. He explained in detail exactly what the others had failed to deduce. He had me come down and showed me the failed part and location of the problem. It wasn’t a quick and inexpensive fix but it was correct. Problem solved. It’s like they say you get what you pay for.
I now hear all kind of ghastly check engine light stories from people.
I’ve had my truck brakes and other various services over the years done by Neal’s and have never had a single problem. They are kind, courteous and take the time to explain any question you have in great detail so you don’t feel like a moron for asking.
I had a taillight out and picked up a bulb and drove over there early one morning to have them look at it. What started out as a 5 min. bulb swap became a 30 min. wiring issue. When I asked what the charge was they told me not to worry about it. I pressed it and was told I could drop off a 12 pack of Pepsi. It’s nice to deal with real people for a change.

I visited the shop for the first time today due to a rattle in my exhaust. I had previously been told I would have to replace the entire muffler system, which would be $$$. To my pleasant suprise the technician, who I believe to be the owner, said all I need was a weld. He was finished in a matter of minutes. To top off this superior experience, I was not charged, for as he put it, such a simple repair.
I will definately be returning when ever I should need car service.