really nice, and incredibly knowledgable. we just moved here and I missed our local hardware store, SO much better than Lowe’s or Home Depot!
Jade J.
Évaluation du lieu : 5 Castro Valley, CA
I love going to this store. It may be a small hardware store hidden in a neighborhood, but mighty in terms of the customer service I receive. The best customer service EVER! I don’t need to get lost in a big hardware store like Home Depot or Lowes, and chase down a customer service representative to ask a question. I don’t know the name of a person who always helps me when I go here, but he always welcomes me to the store and helps me with things I am looking for. This reminds me of the old days where things were more personal. I hope this store does well and stays here for a long time!!!
Ness H.
Évaluation du lieu : 5 Castro Valley, CA
This place is great! They have absolutely everything I need, all the time. Their hours are great and everyone that I have met here have been very friendly. Overall, they are helpful, resourceful, and they are close to my house! Their prices are also unbeatable.
Marc P.
Évaluation du lieu : 5 San Francisco Bay, CA
This store is on the smaller side but they seem to have everything under the sun! Sure the prices are a little higher than chains but the«true value» is their deep knowledge and willingness to help solve your issues MUCH unlike nearly all chains where the staff lacks both of these qualities in abundance. I’ve been to this store almost 10 times in less than a year(since we moved to Castro Valley) and always walked out happy even when I didn’t buy anything. Like today, when they couldn’t help me with a gas connector valve I needed(because their 90-yr old plumber on staff left for the day) I was referred to their only competitor in town(Pete’s Ace Hardware) and was even told who to talk to at that store. That’s what’s called service – real and customer-oriented!
David R.
Évaluation du lieu : 5 Milpitas, CA
Small store for sure, but they have one of almost everything you could need. Helpful and congenial staff are always able to find the bits you need.
Kjo S.
Évaluation du lieu : 5 Castro Valley, CA
Love the connivence of this store. It’s in my neighbor hood and staff are helpful. I had a question about lights for the backyard and got good information.
Wayman T.
Évaluation du lieu : 4 Castro Valley, CA
Nice little neighborhood store. Prices a bit better the Pete’s.hardware. Minus 1 star for tight parking. I will continue to patronize this store because i like to support small local business.
Catrina B.
Évaluation du lieu : 1 Castro Valley, CA
Today was the last time I will visit this location; the men should find different careers as they are unpleasant and not of any help. If you don’t want to deal with good paying local customers, I will do you a favor and take my business eslewhere.
Plot t.
Évaluation du lieu : 5 CA, CA
I love this place! They shoehorned in everything possible into this little store, and it’s full of stuff to poke around through. They may not have everything, but pert’near, and they’re really convenient with excellent service.
Leana L.
Évaluation du lieu : 4 San Francisco, CA
In and out in less than 5 minutes! I came here to get a copy of a key made(Rite-Aid doesn’t open their key department on Sunday’s). Walking in, one of the employees was ready to assist me with my needs. He swiftly took the key, made a copy, and rang me up on the register. For $ 2.06(including tax), I had what I needed and was on my way!
Lynn U.
Évaluation du lieu : 5 Castro Valley, CA
I LOVE this friendly neighborhood store. Not only are they extremely helpful, but it’s amazing what all they have in that little place. Just found an adhesive I’d been searching for unsuccessfully at about five other places. Not only that, but they welcome dogs — what more could a person ask?
Fahad L.
Évaluation du lieu : 5 Hayward, CA
Great place for such a little store they have alot
JoAnne L.
Évaluation du lieu : 5 Castro Valley, CA
I had a high-stress problem — locked myself out of my outbuilding with a padlock, leaving the key inside. I called Pete’s on the Blvd — nope. I called 24 Hour Fitness — they definitely have a set, but would not lend them due to liability reasons. Getting desperate, I called this hidden little hardware store. The folks were so friendly — Sandy answered the phone and she and another worker were waiting with open arms for my arrival to borrow a set. No problem. They were stressing safety and thankfully my wonderful neighbor, Roy, took the time to use the cutters on the lock. All done now! Love this store. I will use them for my hardware needs for sure.
Lynette C.
Évaluation du lieu : 5 Hayward, CA
I love this store precisely because it is small. It always has what I need and someone to help me find it. I can get in and out in a hurry(and thankfully there are no automatic check out counters). I also like that not everything is pre packaged and I am able to buy just a few, rather than a whole box, of what I need. They do not stock growing plants, but then again this is not a nursery!
Bill N.
Évaluation du lieu : 5 Castro Valley, CA
Great little hardware store. The staff is always pleasant. Several are very knowledgeable, some not. But that’s to be expected. One time I came in with a stove burner with screw head broken off. The gentleman who helped me took it in the back, drilled out the old screw and re-tapped it for a size larger. He took is time to do a good job & only charged $ 10. I gave him $ 20. Prices are a little higher than the discount chains, but inline with small stores. It’s not as clean & neat as Home Depot or Pete’s, but it’s a fun place to browse around and very convenient for me.
T F.
Évaluation du lieu : 2 Castro Valley, CA
Ran in here to pick up some specialty weedwacker line for my Mom. Small store, but seems well stocked. Prices are higher than Home Depot or Lowes, but, it’s close, and worth a stop, not to have to leave town. Service was OK, nothing to Unilocal about.