GoWireless Verizon Premium Retailer

I’ve never been lied to and misled as bad as this store and company has. I went in to upgrade my iPhone 5c to an iPhone 6s, but naturally I didn’t want to spend the outrageous $ 650 for it. The saleswoman there assured me that the phone would only cost $ 200 with a new upgrade and contract, which is usually how all of this works right? I spent over an hour in the store going over every detail with her and making sure that the phone would only cost me $ 200 plus tax TOTAL. I asked her this three different times, and once more before I swiped my card for the tax down payment. My next bill comes, and it says I owe $ 650 for my phone that it will added to my bill in $ 27 increments. I went into the store and that same saleswoman prints out an agreement form, that was never shown to me at the time of purchase, for $ 650. I pointed out that my signatures were blurry because they were electronic signatures. Essentially, the saleswoman showed me no paperwork at the time of purchase, told me that the phone would cost $ 200 plus tax, and let me sign the keypad in front of her computer. NOT ONCE did she even utter the words $ 650 during my initial visit to buy the phone, yet multiple times she told me it would only cost $ 200. This, ladies and gentlemen, is illegal. This company trains their salespeople in deception and then claims that you misheard them when you try and combat the charges. The only fault on my part is taking her word for the price and not asking her to print out paperwork to prove it. Do not go to this store and avoid Verizon if you can. They are con-​artists at their best and will lie right to your face, sticking you with an outrageous bill to pay off that you never agreed to. Absolutely abhorrent company and store location. I hope you are all ashamed of yourselves.

Everytime I go into this store I have been ripped off. Maybe I am easily fooled, that doesn’t mean they should take advantage of me or anyone else who just goes in to buy a phone. Integrity in business is important to me. This store trains employees to fooling and lying to you. Step up Bullfrog. Don’t tell me I’m getting something free and then it shows up on my bill as a monthly charge. Shame on you!!!

I wish we had people half as helpful and friendly closer to home. This is by far the most knowledgeable, helpful and friendly staff I have ever had the pleasure of throwing money at.
I was in Cedar for a mini vacation and decided to wander into this store store to kill some time while my wife was shopping for shoes. I was curious about the iPhone recently released on Verizon. Long story short I decided to stay with Android.
I only went in to inquire but I walked out with two new HTC Thunder Bolts. Now writing this I feel like a sucker. boy did they see me coming. Anyway, I’m glad I stuck with Droid and had a good time speaking with the staff.
This staff went above the normal duties and really helped us out. I didnt feel like they were trying to shove the product down my throat like I have felt in other stores. I also didnt feel like I was just a number as I walk in and am told to wait like I have many times in Salt Lake. I will defiantly stop in next time I’m down in Cedar. Hopefully my next stop wont cost as much, but who knows. I may just need the new best thing.