Sub Zero Ice Cream & Yogurt

After waiting about 30 minutes in line to get a ice cream for myself and boys… I had pretty high expectations. I didn’t think it was anything special. The owner who was running the place all by himself was nice, but never apologized or acknowledged the delay. The ice cream itself was decent, but definitely not worth the wait. I wasn’t a big fan of the texture of the ice cream either. It seemed a bit icee and I prefer it to be more smooth.
If I have no other choices in the area… I’d go back, but otherwise I’ll go to just about any other ice cream joint over Sub Zero.

Cool concept I had the dulce yogurt with Reese’s pieces and chocolate syrup on top
The girl who mixed it up was fun to talk to and the end result was very creamy and delicious

Had my first experience at Subzero tonight! I am from the east coast, where frozen yogurt is on every corner so I was excited to give this a go… I would really give this place a 3.5 but thats not an option.
When we arrived at Sub Zero there was a decent line. (Maybe 5 groups ahead of us, around 15 people) It took forever to reach the counter where you order! At least 25 mins waiting in line, but we were new so we waited.
When you get up to counter they have a lot of different bases you can choose from, which i appreciated. I got the yogurt base (of course) and my boyfriend got the original which is the ice-​cream base. Then you pick the flavors. They have a decent amount, ranging from the typical chocolate and vanilla to fruity flavors. Then you can add any mix-​ins you like. They also have a good range of mix-​ins. I got chocolate and coffee flavor with graham cracker and waffle cones pieces and my boyfriend got chocolate ice-​cream with cookie dough mix-​in. (Exciting, I know… but we were new and too scared to attempt any other combos.)
Then they flash freeze it, which is a cool process to watch. Although, Im sure the more you come here the less exciting it will be. This is also obviously what takes so much time. However, I do think its cool they make them all individually.
This place is pretty expensive. a small is $ 3.59 plus 50 cents per mix in.
*They do offer a kids size! This is not listed anywhere on the menu boards and is only available by request… so kind of a bummer. It was plenty for me, and I looooovvvee me so ice-​cream. Ours together (his a small and mine a kids) was around 8 $. So… not an every weekend thing but for a date night. why not?!
The only other thing that turned me off about this place was that the workers didn’t use gloves. They touch your cup inside and out and i don’t know why but it just kinda grosses me out. The place was clean though, despite it being kinda busy.
We will be returning. not soon but eventually!

I love this place for gluten free ice cream! My kids love it, too. Be sure to ask to have a new scooper and paddle from the back if you need it to STAY gluten free from start to finish!

Pretty good. If the server hadn’t put his finger in my cup when he grabbed it to dish up the ice cream, it would have been a little better.

The service was pretty good. The people behind the counter seemed really happy. Ice cream was great. Prices were a little high. But with so many choices and variations, I don’t see an issue with it.

Excellent service but the ice cream was not very good. The flavor seemed off and the ice cream was so hard it could not be eaten for over 15 minutes. It also seemed very expensive when you consider that you could just go to the grocery store and get a whole gallon of really delicious ice cream for less than the cost of one cone here.

It was pretty awful. I have had nitrogen frozen ice cream before that was amazing, but this stuff was cold, crunchy, and tasteless. I was very dissapointed.
The gal working was wonderful and the service was good. It was the product thats earning this place a 1-​star, I wish I could give it 0.