Had a very good experience at kohls tonight. It was tax free weekend and I was dreading shopping because I thought it would be mayhem. Kohls had planned and organized well. They had plenty of staff on hand. And for 8 pm at night the store displays looked nice and organized. I was offered help several times. I ended up getting all my kids school clothes. Two pairs of shoes for each kid, underwear, socks, jeans, sweatshirts, pajamas and even a disco light. I had two carts full. Was scared the girl at the register would groan with disgust at all my stuff but she was chipper and enjoyed the challenge. Another employee came over and even helped bag. Another employee went and did a sku check when a shirt was missing a tag. I spent $ 1100 and had a coupon and a 20% off coupon. So my total was $ 870. I got $ 170 in kohls cash to spend next time. The service was there tonight and the employees were in good spirit.
Rob C.
Évaluation du lieu : 2 Cedar Falls, IA
It is always hot in this store. No customer service at all in fact down right(par for the CF course) rude.
Meghan S.
Évaluation du lieu : 1 Ames, IA
Seeing as I grew up in Milwaukee and used to work at one there, I loved kohls… until moving to CF. The customer service is terrible and the managers are extremely rude and condescending. I’d rather drive an hour to cedar rapids than deal with the one in town. And their«sales» arent really sales but what the merchandise is really worth. do your homework before investing in anything at kohls!