Paradise Smoothies

Oh my, these are the best smoothies ever! Every time I shop at this mall, i always stop here and get a large smoothie! They’re sooo good! Very creamy and flavorful, just thinking about it now makes my mouth water. I wish they had more locations other then the mall though. Its worth the pit stop!

So… we arrived and found this sign at the counter: «Hi there, I’ll be back in 10 minutes.» After 10 minutes, we gave up and went to Marble Slab instead and I don’t plan to return.
If you want to save money on personnel and alienate your customers, this is an effective way to lose business over time. But this is not how you manage staff at any service business. Especially not during the middle of the business day in a mall-​based location.
It would be ideal if I could rate them on the quality of their product, but I couldn’t since Paradise Smoothies didn’t even uphold their end of the «Back in 10 minutes» promise.

I’m with Matt, customer service is little strange. However their strawberry piña colada smoothies more than make up for it! Super good!

Smoothies are good, customer services is a bit strange. When I got to the front of the line today I ordered a giant chocolate and banana smoothie from the lady at the counter. She made it quickly and set it on the counter and motioned me to move down 3 feet and pay for it. The guy at the register (who stands 3 feet from the lady that makes the smoothies) says to me «What did you get?». I didn’t know what to say right off as it seemed like such a stupid question. Didn’t they just make it for me? Wouldn’t they know better than I what I had in my hand? Apparently cross-​team communication hasn’t caught on here. After thinking a while I said «a glass of water». he said to me, you didn’t, you got a smoothie”. So why did he ask in first place?