Texas Roadhouse

We had two orders of the chili, bowls, and an order of beef tips. It took a while for the food to come out. The waitress stopped by to say the kitchen was backed up. When the food did come out the chili was skinned over like it was prepared right away and sat until the beef tips were ready. The bowls were only half full also.
The waitress was apparently over worked and not feeling it anymore. The whole experience was less than then good, had better at other Texas road houses. After the meal the waitress new we were not pleased and said the manager was going to come over but was too busy? The Manager did make it over and offered some vouchers.

The service was excellent here and that’s what stands out to me, more than the food honestly. If anything, I wish the server would’ve checked in on us less, and let us enjoy our meal more, but it’s better than being neglected.
I’m airways a little disappointed when I go into these places and there’s not more barbecue options like brisket. Nor are there a bunch of bbq sauce options. The ribeye steak was pretty good. Not amazing marbling (fat mixed throughout the steak) but was concentrated around the outside, and had to spit out a lot. But they did cook it correctly and it was still pretty tasty and a good deal for the price — we are in Iowa after all! The green beans were a little oddly flavored in the juice they were sitting in. The sweet potatoes were amazing though. People love the bread and it comes with this amazing cinnamon butter.
Everyone in here looks like they’re pretty well fed, I’ll say that hahaha.

It’s pretty good as far as chain restaurants go when talking about the food… the service is also excellent. .but if your looking for a nice site down with the family I’d suggest another place… very loud and crowded

Steak was good and so was service we sat at the bar. Sirlon was tender and cooked per our order. Salad and rolls were fresh.

Excellent service, fantastic beer selection and had our food to us very quickly and accurately even when the place was packed

Service was excellent. Food is good for the low price but…
The new layout with extra rows of tables between booths to add seating has changed Texas Roadhouse from a great place for a family to get a reasonable steak dinner to a feel of fast food. Very crowded, very loud. Not enjoyable but stressful due totally to lack of the ambiance. We felt like we were sharing our table with strangers, it was awkward.

Somethings were better than others.
I tried out the Texas Roadhouse on a business trip to Cedar Rapids. Since I was there with the evening crowd, I ate at the bar.
I liked that I was greeted when I came in. I didn’t like the look of disdain when I informed them that I was there by myself. Hmmmm I“m a business traveller with an expense account. You should be happy to see me.
I also liked how the cuts of meat are displayed at the butchers window when you arrive.
Again back at the bar. I had a friendly waitress, and met two fellow Canadians also there on business. We found out that I went to high school in the town over from where one of them was from. Small world. So a positiive, in my books.
I ordered the prime rib with veggies and salad as my two sides. Both of those went over fine. I don’t drink anything when I have to drive, so just soda this evening. I was a little disappointed with the prime rib. I had ordered it medium-​rare. It showed up looking rare. Literally just a couple of mm’s (¹⁄₁₆^th of an inch) of the steak was brown. I don’t send food back, unless its grossly wrong, since I have friends in food service who tell me the horror stories…
I likely will not repeat.

Solid three. Typical American steakhouse. Everything is done well. Service is always good only drawback would be the ribs. They suck here. Boiled to death and then finished on grill. Mush. Everything else awesome.

WOW, what a difference from my last visit. Our Server Kelcie did a fantastic job. She was very attentive, her descriptors when taking the order were right on point. The food was excellent. I appreciate the turnaround. WOW, all I can say is WOW!!! Keep up the great work.

This review regards my most recent experience at TRH.
Not very impressed with the call-​ahead seating procedure. Tried to call about an hour ahead, and were told to call back within 30 minutes of arrival. So I did that and called ahead for 6 people, asking for a table since we had 6 adults. Was told a booth would suffice, but I had my doubts. If you have 6 adults a booth is not the best option, ask for a table.
On arrival was seated promptly, and drink order was taken promptly. Server was relatively polite. 6 people, were given one basket of bread.
Caesar Salad was just ok, nothing special.
Food arrived, I ordered the rib-​eye and shrimp combo. The steak was just so-​so, I’ve had better even at this TRH. Nobody else complained about their food or mentioned that it was wonderful.
Asked for another basket of rolls, it never came. About midway through the meal, I couldn’t find the server anywhere in the vicinity. It was a Thursday evening, and it was by no means crowded. So while the food was just OK, the service was lacking on this particular night.

I’ve tried this place several times and they always mess something up. Very noisy environment and not very clean. One of my close friends found bugs in their food and manager was very rude. I have nothing nice to say, recommend to go somewhere else.

We go there for our family dinners pretty much every Wednesday!

They have a great steakhouse salad. I enjoy their steaks and house salad too. Ribs are very good. I’ve eaten here many times. Almost always very busy. After 4pm you might want to use call ahead seating.

Food is great as long as you don’t order take out. There is an 80% chance something will be missing from your order.

Love the food, don’t like the call ahead.
We used the call the call ahead and told them we needed a table, not a booth, for one in our party had a wheelchair. Didn’t mind waiting, was upset that even when we got there, told them we needed a table, they still tried to stick us at a booth.
Manager got informed and we waited longer and got the table.
Need better people running the seating/​call ahead. Why have our beeper go off, just to stand in the way of everybody going in and out, servers too, and wait even longer for table. Just have the beeper go off when table is ready and keep everyone out of the hallway!

Whoever the chef is here goes crazy with the salt; it’s not like other Texas Roadhouse restaurants. I think they teach their cooks to put waaay to much seasoning on their food. The standard items that I order at other chain locations are inedible at this location. And if you don’t like your food, your waiter doesn’t really care because he has like a million other tables and the faster you leave, the faster he can get a tip from someone else.

Stopped for lunch, got right in. Food was good, place is to crowded. They try to get as many people shoved in small booths. Always loud there.

The bread whipped butter is always my favorite way to kick off dinner here. Tonight I am having the house salad and the 6 oz Dallas filet and steak fries. It was consistently delicious and the service was good.

Calling ahead to put your name in was definitely a good tip. When we called at 6:50 on a Saturday night it was estimated 55 – 65 minutes. We checked in at 7:50 and our number came up with 5 minutes. I just don’t get why there’s always a line here in the first place. It’s just not very good and with plenty of great locally owned restaurants, why put up with the wait for a typical chain experience? Chains like this remind me of Disney World where people line up like lemmings for over-​priced, tacky themed crap. No wonder they make fun of Americans in the rest of the world, we’re suckers!
I had the 8 oz. sirloin and thought it was pretty run of the mill and little favor. Ditto for the Caesar salad — pre-​cut romaine lettuce right from the bag, a few croutons and Caesar dressing right out of the bottle. I’m sorry to say I wasn’t even impressed with the bread which obviously isn’t homemade. It looked like a brown ‘n serve type of deal.
If you want a decent steak and a genuine local experience (with genuine tackiness) I would suggest TJ’s Steakhouse on 6^th St. SW. You get an honest meal from people who own the place, little wait time and a great value. Or even better, for what your tab will come to at TRH, you could have a full dinner at Ced-​Rel Supper Club and get a much better steak with all the trimmings in a real 60’s style experience that isn’t at all a chain store Disney fantasy.

Every time I travel to this part of the country I always try to eat at Redneck Roadhouse. Compared to all the other cheapo steakhouse chains, they have by far the best steaks. Nice simple seasoning, salt & pepper. Good marbling on the ribeye, great texture for a Choice steak. Broiled, not fried, always a nice char on the steak. Cesar salad is OK, nothing to write home about. Same for the potato, although once I think I had the sweet potato and it was good.
Service is a little over the top — I’m used to the understated service you get in LA. Here they ask you something every five seconds — yall need anything, yall want some mushrooms or onions, everything ok for yall, yall still doin good. As is typical in this part of the country, the steak was way overcooked. But even at Medium Well (I ordered Med-​rare) it was still really juicy. So no need to send it back, and plus it’s so cheap, it’s really not worth it.
Not Prime steaks, but I’ll be honest, steaks at Redneck Roadhouse actually taste better in my opinion than Flemings or most of the Chop Houses out there. Not quite as good as the Palm, but again that’s 28 day dry aged Prime beef and you’re paying $ 70 bucks a plate. That said, Redneck Roadhouse is well worth the money. You can walk out of there stuffed for like $ 20 bucks!
Side note — just like all the cheapo chains they don’t take reservations. Save that hour of your life that you will never get back, and sit at the bar.