Signature Heating & Air

We had a problem with out heater and after changing the battery in my thermostat with knowing I was not the issue, and being asked to text him back to let him know it still wasn’t working, it took over 3 hours for him to send somebody out after he told me that he never got my text. Not a great experience.
The best part of the experience was Kent, he was fabulous and helped us fix our heating and taught us how to check next time to see if the same thing is wrong. We now have heat!
So if you going to call this company be prepared for some shady behavior via phone but make sure you request Kent!

I called early on a Friday after Xcel came out and confirmed a gas leak at my furnace. They said that they could send someone out before noon which was great! Especially since we couldnt use our heat until it was repaired.
A gentleman arrived at 10:45 or so and confirmed that it needed a new pilot. He had the part and began work. He was super friendly and worked quickly. I believe he was in and out in less than an hour.
I then left for the day, returned 5 hours later and smelled gas again. I called Signature but there was no answer, I believe it was after business hours. I called Xcel to come out and do a check again. They confirmed the leak right away and showed me the gas level on their wand, registering at 2.7.
The representative explained that when the repair was made, the valve that allows gas to pass through had not been tightened all of the way. Fortunately he was able to tighten it for me, free of charge.
I wish that the worker with Signature had walked through what he had done with me or confirmed that the presence of gas had been eliminated. Gas leaks are pretty scary especially when you have pets at home all day.

These guys did a great job on my furnace. They were on time, professional, and had my furnace ready for winter in less than an hour (and that included replacing a part). The best part was the services affordability. I will definitely use these guys again!

If you think integrity and customer service is dead in American business then you haven’t used Signature Heating & Air for your HVAC needs. We’ve been calling Steve and company for 10+ years for HVAC repairs and installs. It’s such a relief to know immediately who to contact rather than having to remember who I used last time and/​or who to call when things go on the fritz.

Wow! I honestly for the life of me can’t recall the last time I have been so impressed with any service, contractor or not. Our AC stopped working last night and I called this morning. The voicemail was full but after an hour I decided to call back and get the text number to text my service request. The mailbox wasn’t full. I left a message about 9:45 and within about 15 minutes, Steve called me back and told me he could make it to my place around 11:00 to 12:00. (So make sure if the voicemail box is full to call back!) At 11:30, Steve was at the door! He knew right away what the problem was and was fast and professional. He never tried to up-​sell me on anything or sell me anything else I didn’t need. I will be referring Signature to all of my family and friends. You just can’t find service like this anymore!
**Edited to add — I’m not sure why Unilocal is not showing the 58 other reviews so if you don’t think this business has enough reviews, please go to the bottom of the page, click on «58 (or whatever the number is now) other reviews that are not currently recommended» and check out the other wonderful reviews left for them that are not on the front page!**

Just bought my place a few months ago and yesterday evening I turned on the central air conditioner and all I got was warm air. Called on Sun morning expecting a call back on Monday –Nope called me back few hours later and showed up a little bit after that! Kent was nice and polite. Even left to go find more coolant as he was low and I needed more than what he had with him. Didn’t gouge me price wise. Wow just wow!!! I would definitely recommend them! Thanks again!

Steve and his team are amazing! We needed a new AC system. I had shopped over a dozen contractors. They beat others by as much as half the cost. No salesman to deal with. They came on schedule, got it installed and tested on time and included an extended warranty. When something came up a few weeks later they were on site in less than an hour. Truly Amazing. I whole heartedly recommend Signature to anyone!

We had Signature Heating & Air install our new furnace/​whole house humidifier/​air conditioning unit when we first moved into our house back in 2008. They did a wonderful job. Their prices are reasonable, and they were very professional. Highly recommend these guys! Nice to see a father-​son operation too.

They did everything they said they would. On time with no headaches. Will use them again!

I have used Signature Heating and Air 3 times in the past:
1. To fix my furnace in the middle of the winter. They stayed late into the night until the job was done and my furnace was running.
2. To replace the furnace mentioned previously when I sold my last house (It was almost 30 years old).
3. To add a 2 ton central air conditioning unit to my current home.
On each of these occasions they completed the work for the agreed price and showed up exactly when they said they would. They never left any messes in my home, and were always courteous and professional. This is the ONLY company I will use for my HVAC needs from now on.

Called Steve at about 12:45pm on a Sunday when we finally figured out the furnace was out and it wasn’t just a cold day. He was here by 2:30pm and it was fixed (cracked igniter) and paid for before 3pm. Thanks for missing part of the Broncos game to help out! Five stars for speed, awesome service, and the nice warm house on a freezing winter’s day.

These guys are awesome!!! Always on time or early on a service call. Prices are always great, never any hidden costs very honest. They have fixed our heater and AC and we won’t call anyone else.

I called on the day before Christmas because our furnace stopped working the night before. Steve listened to what the issues were, told me what was wrong and how to fix it over the phone. Two hours later I had my furnace working again. He didn’t even try to come out for an expensive emergency call like the big box service providers wanted to do. Now mom I the basement is nice and warm! Thank you!

These guys are great! Had to get an a/​c unit installed. Prices were unbeatable. The guys got it installed in about 3 hours. Very nice to work with. Great customer service.

I also called on a Sunday afternoon after coming home the night before to a very cold house. I had called one of the well-​known heating companies, but they didn’t even call me back, so I spent the night without heat waking up to 52 degrees! I found this business Sunday afternoon on Unilocal and saw the only other review here and decided to give him a call. He answered his phone right away and knew exactly what was wrong with my furnace… and also quickly told me how to resolve it… I was able to totally fixed it in about 2 minutes!!! AWESOME! I will definitely call them again for any future heating and air conditioning needs…

Called on Sunday, he tried to help on the phone giving me some tips to try over 2 phone calls. Then he came over within hours and diagnosed the problems with the furnace (blown fuse) and fixed it. The other problem with the thermostat is a warrantee issue, he offered how to get a replacement. Would call again, he was easy to work with.