KFC

I have been at this location many times but today the service was unacceptable. The drive thru order taker took very long pauses when taking my order and still had to confirm what I had said after I stated what I wanted clearly. Once I paid for my food they asked about the sauces that I wanted with my order (I had said no sauce needed at the drive thru speaker) and I again confirmed no sauce. What do I get in my bag? Sauces which I said seconds before receiving my order that I did not need. This just seemed negligent on their part in hearing what their customers requested. My order which was a $ 5 fill up box was absent of both a cookie and a biscuit. I don’t understand how half of the items that are supposed to be in the order go missing. The side orders were also smaller than usual so it seems that they did not know what they were doing. I did not notice this until I was at my home because I shouldn’t have to check and verify my order every time I go to a drive thru. This is unacceptable and I doubt I will return to this location. Business lost.