ABZ Pest Control Services

I was skeptical about this company due to all the negative reviews. I’m glad I tried them out. They were able to accommodate me on a holiday weekend, their staff was professional and knowledgeable, stayed in touch with me thru the process. They provided me with multiple treatment options and were not pushy. Couldn’t ask for more.

I have had many companies before but have never been as pleased with their services and personnel as I have been with ABZ. Personable and professional. And NO BUGS!

We had an AWFUL experience with ABZ pest control. We were scheduled for someone to come between 1:00 — 3:00 so my husband stayed home and grandma took off work to help with the baby, we cleared out the garage to be sprayed because the garage and exterior were what the receptionist and I settled on to start out with before we packed up everything in our kitchen. No one showed up, so around 4:15 I called their office, the receptionist called the tech Rodney and said he was there between 2:00 — 2:30 but no one answered the door so he just sprayed the front yard and backyard. When I asked how he got in the backyard, she said she would have him call me. Long story short when he called me he said that he must have gone to our next door neighbors and when no one answered, he just went ahead and sprayed around their property. No phone call. When I asked why he didn’t call, he said he usually doesn’t have to. He was full of weird excuses, rude, and raised his voice with me.

I used this agency to get rid of my horrendous ant problem over the years. They use to be wonderful and the original owner (father) was so courteous and picked up the phone at all hours. Last year, I believe his son took over, which I like to say I really liked too– very courteous and thorough. I purchased the monthly package, however the receptionist just started making all sorts of errors sending me folks when they weren’t supposed too. Then they sent me a new guy that would spray for ants and literally one hour later they were back. I called back they sent him out again and he was upset at me! Really?! He said he does a thorough job and never has to come back. Well, the next day ants were back– ugh! I called again and just complained. Oh the owner’s son came out and left a pesticide container in my back yard!!! Yes! I didn’t even know! My 3 year old brought a somewhat heavy container to me! I shudder to think what would’ve have happened if the concentrated container was opened. I tried to work with them, but that was the last straw. I thought others should know. I’ll be reviewing a new pest control place soon.

They were contracted to spray my kitchen and they were supposed to be there between 9 and 11 a.m. but they didn’t show up until after 3 p.m.
2 weeks ago a representative from the company called me to let me know they were going to spray the apartments and ask me if I wanted mine done — I said yes. I asked them if they can do my bathroom & was told no, they were not contract to do it and were only doing kitchens. They said they’d be spraying between 9 a.m. and 11 a.m. and I could not return until 3 p.m. I planned my entire day around this.
At 9 a.m. I went around the apartment building looking for someone with the company so I could tell them I was going to leave my door open so they could go into my apartment. Nobody was at the apartments. I called the management company she contacted this company and they said no problem their representative would come get the key. I was not told that it wouldn’t be done untill the end of the day and when I left there was still nobody at the apartments to spray (I left at 10:10 am and I know that because I had an appointment at 10:20 a.m.)
No one from the pest control company called me to say that they were at the apartments looking for me after 10 am. Nobody at this company called me to say they had not sprayed it between the times I was told and nobody from this company called me to say that they would not arrive until after 3 p.m.
I arrived home at 3 p.m. and knew instantly they had not sprayed. At 3:30 the guy arrives and tells me he is there to spray. When I asked him why he was so late he gives me a long list of excuses on why its everybody but his fault that he didn’t spray.
Then he questions why I didn’t want the entire apartment sprayed. I told him that his company told me that they were not contracted to do so but he tells me I misheard them & and got it wrong — which I definitely did not.
So I go back to my car to call my boyfriend to let him know that we can’t go back into our home for another 3 hours. Ten minutes later the pest guy is already back in his truck… I’m not expecting any kind of a good job done and will be spraying it ourselves this weekend. Now I know why my management company ended the contract.
UPDATE:
1) A large box of perishables spoiled and had to be thrown away because I wasn’t able to put some of my groceries into the refrigerator because he started spraying with me inside the apartment as I was putting my groceries in my room. I asked to to wait a couple of minutes — he didn’t. Now I have to buy again.
2) Not even 8 hours later & a few small ones came out as we were putting our canned food away.
YOU SUCK! I HOPE YOUR COMPANY GOES BANKRUPT!

Nice guys, but not worth it. Mice problem. They basically tell you common sense solutions, Set traps, fill holes outside. They set the traps but they don’t even fill the holes, just tell you to do it. That will be $ 200+ please. They also said they would call for a follow up to check traps. Never heard from them once they cashed the check. No follow up.

I contacted this business for them to come out to determine if I had squirrels or mice in my attic. We set the appointment and then didn’t show.
I tried to give them a chance again and called to see if they’d set another appointment and the charge went up from $ 45 the week before to $ 55.
Bad customer service + Fluctuating Prices = Bad Business to me!

I have been using ABZ Pest Control for years and they are a great company! I own many rental properties and I have used ABZ for all my pest prevention needs for those properties. I have been treated extremely well by the professional and helpful people. When I have questions the owner of the company will return my call personally.