Golfsmith

Great store! No more Roger Dunn for me… nothing personal just business. Fantastic staff with great attitudes, always eager to offer assistance without being pushy.
Extra thanks to Keith Villamill who fitted me for my first new set of irons in 20 years! Knows his stuff but more importantly, he treats you with the utmost respect and courtesy. He really went out of his way to get me the best price possible and I could not be happier with my iron set.

Awesome knowledgeable staff! Has most everything for golfing. Reasonable repair rates far better than Roger Dunn’s prices. Awesome practice areas for trying out new clubs.

Golfers paradise. You can try all the new clubs and gadgets on the premises. You can get advise and get discounts on everything.

I tagged along with a buddy to check out some used clubs. We’re playing a new course this weekend and wanted to grab a hybrid. There was a decent selection of used clubs. I grabbed 3 to try out and the driving bay was fun. I found a club I wanted and then looked for a rep to see if I could negotiate a better price (being used clubs, I’ve found that there is some wiggle room.) The only problem was, I couldn’t find anyone to help! We walked around for about 10 minutes before we finally saw someone. He told us to head to the front and ask for a manager and we could bargain with him. We got to the front and asked for a manager. Keith came out and worked with us on better pricing. I had a number in mind and he beat it. I couldn’t be happier. My review knocks down 2 stars because we really had to search for someone to help (I understand that its a Wednesday night, but there was no one on the floor!) and we didn’t (or couldn’t) find «affordable» putters. Outside of that, we were pretty pleased and will come back.

Went in for a putter regrip. Patrick helped me out and steered me in the right direction explaining the different grip widths. Driving ‘range’ (test area) was awesome. Excellent experience overall. Will definitely be back.

Something changed from the last time I was at Golfsmith… when I walked in I was greeted with a Friendly Hello & can I help you with anything. Wow! Nice! That how it should be! I was very please to be treated with some good olé’ customer service. Thanks! Last time I was in Golfsmith they were rude & we’re not helpful whatsoever, like I was interrupting them when I was asking about some merchandise. Glad to see that was not the experience this time! Hope the customer service keeps it up!

Somebody give Alex rebello (sp). Wasn’t sure which direction to go with a new gps, handheld or a watch style. He was very informative on the garmin line and answered every question I had. He is the reason why I shop the old fashion way and go into the stores rather than buy online.

I have had 2 club fittings by Eric Soliz at the Cerritos Golfsmith store, first for a driver and the second time for a set of irons. I’ve been to club fittings before at Callaway, etc. and Eric has been the most knowledgable and helpful club fitter and sales person I have ever met at a golf shop. For irons; it was quite surprising the difference in ball speed, spin, carry and other parameters between the various manufacturer’s clubs and Eric was able to dial in the perfect set, in my case the Taylormade RSI2 with stiff KBS steel shafts. He doesn’t try to sell you what he thinks is best but what the computer and launch simulators show is best for you. I would strongly recommend scheduling an advanced fitting with Eric before buying new golf clubs.

This Golfsmith shop is wonderful! This was my first visit here and I was pleased with the service this place gave me. Upon entrance a team member welcomed me and and asked if I was looking for anything or needed any help (this was great cause most golf shops you usually have to find someone). I told the staff member that I was going to look around first and then grab him if I needed anything (he wasn’t pressuring or forcing me to buy anything). After about 10 minutes of browsing around, I tested out some golf clubs on the hitting stalls. A gentleman by the name of Keith then approached me and he was great! Keith provided me exceptional service and was very knowledgeable about everything in the store. I was in the market to purchase a hybrid golf club and driver. Keith was able to give me a lot of recommendations and provided one-​on-​one service with everything I was looking for. Although the items I wanted were not available at this location, he went out of his way to check other neighboring stores to make sure that I could get what I want when I wanted it. Keith did not force me to buy anything at this location nor did he try to sway me on other items in the store. I recommend coming to this location for any of your golf needs and speak with Keith or any staff member because they were all pleasing to deal with here!

So it started to get better when the Regional Manager apologizes for his staffs inappropriate application of company policy. Unfortunately a store Employee Matt Hoffman comes on Unilocal to insult me with a message. When he realizes I knew it was him, he decided to change his name on Unilocal to Dennis. What a clown show Cerritos Golf Smith has working for them.

Great selection good pricing. Helpful and knowledgeable staff. Would highly recommend.

Great store! Location is very clean and spacious (compared to their Pasadena location which is small and items are cramped together). The staff is very knowledgeable and they provided great service.
Went in to buy a new driver for my husband, the manager who helped me (I think his name was Pat) was very friendly. I received help right away and was not ignored like at Roger Dunn (women don’t get the best of service there). He answered my questions attentively and even offered to fit my husband. He will be in next week and I will update my review with his experience. Overall, great customer service and store. Very pleased with my visit.

This place is a joke!!! I first bought a Scotty Golo putter and didn’t like the feel of it. I returned it for a Futura X dual balance for $ 100 more. I asked the manager if I don’t like it on the course that I can exchange it for something else for the last time. He said it would be no problem. Less then one month, I called Goldsmith in Cerritos to exchange the Futura X. Talked to the manager and he said sorry I can’t do anything for you. Told me that I can trade it in for $ 150 credit. I rather give it to someone then get $ 150 trade in credit. I spent few thousands at this store and they treated me like I was that important. I will never give them one penny more. Don’t trust anyone at this location. Roger Dunn will get 100% of my business now.

Just had my first experience with Goldsmith Cerritos. Not such a good one. I called to confirm they could re-​grip my clubs on the same day, they said yes they could. I drove all the way to Cerritos dropped off my clubs. Half way home they called me and said they couldn’t have them ready until 4pm the next day. Had to drive all the way back get my clubs. I will just stick with Roger Dunn next time

This is a good shop with friendly staff and great selection of clubs and accessories. They stock all the major brands and have all the new products as well. I see guys hanging out here for hours every time i drop by. Yes, I drop by and buy stuff all the time.
So why the 1 star?
1. Price– Bigger facility means more running costs. As much as this place is a chain store that is able to lower the cost of gear, at the end of the day, just about everything at this store is being sold for retail price. Call me cheap but I like to get a deal and the Las Vegas Golf at the other side of the plaza is always cheaper. They even give you a deal if you ask, doesn’t really happen at this place.
2. Selection– If its the selection and testing/​fitting facilities, I don’t mind taking a trip to Roder Dunn in Santa Ana, which is probably twice as big and has 20x the amount of used clubs to chose from.
3. Re-​grip– They charge you for the grip + $ 2.99 for the install. They also charge $ 7.99 if you want to shorten your shaft. Las Vegas Golf on the other side of the mall doesn’t charge the added fees as long as you buy the grip from them. Plus the guys that work on your clubs here don’t really know what they are doing. Last time I got my grips changed it was not straight. Makes me angry every time i look down at the club. What did I pay the 2.99 for?

I called yesterday, spoke to Matt regarding over charging my golf clubs he told me to come back today and he let his manager know Pat bout the surcharge. i came today, Pat the manager knew my issue. With no hesitation, they returned my money. The staff here are so helpful and friendly. I now have my golf shop, will definitely return.

Great customer service. Patrick Kennedy is always willing to go the extra mile to help and inform customers, even with all his management responsibility. I highly recommend the store.

I love this store. It’s huge, super clean, organized, and the employees are friendly and helpful. I could spend hours in here just playing with the huge selection of drivers, fairway woods and wedges.
I came here to inquire about reshafting a driver, but I ended up just buying a bunch of goodies for myself. I would come here all the time if I could only trust myself to not get carried away. I’m not sure that I can, so I will be back when I really need something. Come to think of it, I do need a new lob wedge…

Absolutely the best store strictly for there employees and great prices. The best club fitters out there, they will find you the right clubs for your game not just what’s expensive.
See Eric he’s awesome tremendous knowledge and helpful, he can recommend and fit you with a driver or a full set of irons he always picks out the best equipment for my game.
Super fast club modification sometimes they will regrip while you wait. Diffently shop here if you find something cheaper somewhere else this golfsmith is still a better shopping experience.
The reason I shop at golfsmith in Cerritos is Eric and people like him with expertise and real knowledge of the game. Wouldn’t shop anywhere else.

Brand new! The fitting areas are really nice. There are plenty of employees to help you pick out some new clubs that seem pretty knowledgeable about golf. I do wish they had more used gear but they seem to have a pretty large selection in comparison to some of the others. They do not have hitting stalls like the Irvine store but they do have a large putting area for you to try some new putters out.
They have over run balls, a nice selection of hats and clothes with a nice layout that is really nice and comfortable.