Staples

Although they share the lot with Home Depot, a gym, and In N Out — Ive never had difficulty getting a nearby parking spot.
Tonya at the Print Center was VERY helpful.

I don’t understand why there are many poor reviews about the print center. I just went there today to get my art project laminated.
At the time I went, about 2 pm, there were three people working at the print center. For some reason, these two women were just talking while watching this girl help the customer in front of me. When more people came to wait in line (including myself), the two older women left the younger girl to work by herself. It seemed a little bit unprofessional.
Anyway, that girl did a decent job for working alone. She was really quick, and also polite. I dunno what her name was because she didn’t wear a name tag, but she has light skin and brown hair with bangs. I was expecting the lamination to be about $ 10 because a lot of people complain that lamination at Staples is expensive, but I only paid $ 2.18! I definitely left the store satisfied. (:

Ordered business cards, they said next day will be ready for pick up. I gave them 3 days and the order slip is in the same spot, never made. Very poor service!

Fist time here:
I’m glad this place is here. My printer broke, yay new year mishaps. I needed to print stuff in a jiffy. Convenient and open on holidays, even better.

Review for the print center: I recently had invitations printed here. Although at the time of picking up, you sign off on the print job (everything seemed ok), I didn’t realize until I got home that the invites were cut incorrectly. As I tried to insert the invitations into the envelopes, I saw that they would not fit. Instead of the intended 5×7 size, they measured 4.25×8.5. The order was placed online with the measurements clearly outline (by Staples) as 5×7. Envelopes were provided by Staples as well. Disappointing to say the least. I had to cut down the invitations to size myself, in order for them to fit into the envelope.
The one upside was that the print job had a fast turnaround (same day) – but maybe that’s part of the reason why it wasn’t right.
If I ever choose to have something printed here again (highly unlikely) I would bring my ruler and make sure that the invites fit into the provided envelopes – BEFORE signing off on the job. Seems more trouble than it’s worth. I’d recommend having print jobs done professionally elsewhere.

95% of the time, I buy the same exact thing (ink) when I come in, and come in 1 – 2 times a month.
This location is convenient — just off the 605 at the Alondra exit, just a few blocks north of the 91 Freeway in Cerritos. Alondra is sometimes a pain in the but especially on weekday afternoons because everyone’s trying to get to Cerritos College.
They price match qualified Amazon pricing.
Cashier girls are always friendly. Sometimes when my ink boxes are a little damaged, I ask for a new one and they get it from the back in a decent amount of time. I admit that a few associates have to trained better in customer service.
For the reasons above, I’m a regular.

Love the service here, the manager Jerry is very committed to provide excellent customer service, all the staff is very friendly, one of the cashiers (i forgot his name) helped me with some questions and needs regarding the Arc notebook system, he solved all my concerns. I left with a smile, i was treated so great that I created a Unilocal account just to leave this review. Awesome people and work ethic. Love it here.

Hi William,
I don’t know where you was, but not in this Staples!!!
After 20 minutes somebody was coming after asking a lot!
We with my family knows 5 Staples between LA and LB, but this one is the worst!
Incredible was 15% off — I hope she knows what I mean…

Service here SUCKS. This Staples is on the way to my dental office (Dr. Lim Dental) and I had to stop by to get a white board. first off, the cashier rung it up and the price was double what was listed!!! When I asked him he threatened me with saying he’d have to bother to ask someone to walk me to make sure I got the one I wanted. Umm… I’m pretty sure I want this one and the other three boards that were labeled $ 33.49 should’ve been put away somewhere else as to AVOID confusion. I shouldn’t have to spend over 45 minutes trying to buy a white board that’s not labeled the right price. That’s just shenanigans.
Furthermore, he automatically emailed my receipt to me (without asking) when I wanted a paper one so I had to wait another 10 minutes for that.
Overall, this is just one of the crappy experiences I’ve had here by the careless, neglectful cashiers at this Staples in Cerritos.

Terrible customer service at this store. I tried going again this week– still rude employees. I was talking to an employee about ink cartridges and in the middle of my question he literally walked away. I took my ink order and business to
. I try to avoid this place. They got two stars because sometimes I get helpful people in printing… sometimes not :/

I love the services and how they go out of there way to help. The the gal behind the counter, was quick printing out our documents. Thank you Staples!

Selection is not bad. I found what I was looking for after the third place. But bathroom was horrendous!

This location was out of everything we asked for. The employees seemed confused about every simple question we asked. When we finally decided to settle for picking up some ink and batteries we ended up waiting in a line for over 20 mins! One cashier rang up one customer for over 20 mins while the line kept growing. There were a lot of employees not doing anything yet there was a long line and by far the slowest cashier I’ve ever encountered.

I left my order to be printed out… They said come back in two hours
Came back 3 hours later and my order hadn’t even began to be printed. Very disappointing as this was labels for work.
No one called to let me know… And my order sat there untouched
My previous order in Covina Staples was A+
But since I was on this side of town I came to this location… Never again

This location is good. Its easily accessible and there is plenty of parking
Anything that I need for school or my business can be found here without much effort. If waiting in line isn’t your thing, just order online and pick it up in store.
The staff is mostly young people that are friendly and helpful. They will always greet you when passing by. Tracee is my favorite because she’s the most helpful!

Teachers are not allowed to buy more than 6 notebooks at a time!!! Seriously??? The manager at this facility will not even let you buy items with multiple transactions.

The customer service here is unsatisfactory. The lack of courtesy left me so mad that I went to another office store to buy the same supplies and returned the items I bought here.
On the first transaction, Cedric tried to correct me on my error. I actually corrected him. After that, he wouldn’t look straight in the eye. Goodbye. On the second visit, the manager working at 2 in the afternoon 19 Aug glared at me and had the poor cashier to do the transaction even though he had the override code for the register. Every time I’m here there’s a long line with only two working checkout stations. Through my experience, if a place of business is constantly short on employees and there’s a high turnover rate, the weak link is the supervisor/​manager.
Sadly, it’s the high traffic location that keeps them afloat. Well, I’m voting with my wallet and taking my dollars/​business elsewhere like the Office Depot on Firestone in Norwalk or in Cypress. Thank you for making my choices for me.

Not a fan of this staples. They are always low on supply and the employees seem to be more interested in whats going on during the weekend than their customers.
One of my pet peeves is when I’m trying to check out and the cashier is standing joking around with her co-​workers. You can have fun when you work just wait till the one customer you have leaves. It was 11 am and I was the only one there and the cashier still couldn’t give me her undivided attention. I needed it for 30 seconds, i bought a stapler and a pack of paper.
If you are in a rush this is not the place to go.

Don’t get me wrong… I love my new canon laser printer that I recently bought. Very nice quality prints.
The problem I have? Well, while I was on the hunt of my new printer, an employee decided to help me. He guaranteed that one cartridge would get me about 1000 to 1500 prints. Maybe I should have done my research. But if you don’t know what you’re talking about, then don’t sprout me lies. Or if you decided to lie to me to get a sale… Shame on you and you’re giving this store a bad rep. I was going to end up buying a printer with or without his input. (Shame, IDR his name) in the end, one cartridge only gave me about 500 pages of prints … Very off from what he had told me.
THE MAIN POINT. rather shop somewhere else where the employees know what they’re talking about -.-

$ 29.99 for a Dell laser printer! What a deal! Original price is $ 119.99! I was so excited so I called down to the closest Staples near me since I was in town visiting! The person picked up the phone and I asked for a stock check. Within the next 7 mins, I had three different employees ask me what I needed. It was a little frustrating explaining yourself over and over. Finally after 10 mins, they said they had it in stock. I asked to put one on hold. She said sure.
An hour later, I came to the store and asked to purchase my hold. The girl at the register asked someone to get it. It took that person almost 15 mins to get it while I let people in front of me in the line. It shouldn’t take this long to get something that was put on hold. I had to wait so long to get rang up because the person in front of me had a large purchase. She was nice and friendly so it wasn’t a total bad experience.