Mark 1 Restoration Service

When the carpenter shows up 45 minutes late to do a job, and the first thing he says to you is, «What am I doing?» there isn’t much further downhill a company can go. He said his work orders are «often difficult to discern». So there are many levels of incompetence within the company.
Also, every time I talk to someone at this company it is someone new. So I am constantly having to re-​explain what is going on with my home. I have little to no confidence in them and will never be using them again.

You should be able to give no stars!!! This company SUCKS! They over bid the job they were suppose to do by thousands of dollars and way over the hours ‼ The actual hours the worked total was 4 and that’s being nice. The guys that came out to fix my wall were nice but spent way more time talking then working. They took months to come out and actually do the job and they expected to be paid for work they didn’t even do !! After an email sent stating that we replaced some of the things on the list they slightly adjusted the amount due. But again expected to be paid within that week. We did let our insurance company know to NEVER put another client in contact with this company. I would suggest that anyone who comes in contact with this company to run the other way! Clearly others agree with me. I typically don’t ever post reviews like this and try to give people the benefit of the doubt but you just can’t with these people. To many negative things in one experience !!!

Very rude to work with work. They do not listen to potential customers! I would NOT recommend hiring Mark One Restoration for their services.

Had heavy heavy soot damage throughout entire house. Now the field manager J.R. who came to my house decided my kids and family sucking in toxic soot fumes wasn’t important enough to prepare an estimate so that took well over a month. Then he didn’t answers emails or return calls yet I was somewhat locked into them. He then decides to never send put a contract hence lawsuit is about to begin. He decided to run and hide because it’s a hack operation for quick bucks and crap work. This guy should in no way be in charge as not man enough to face anything head on. Really screwed us over bad and still in hiding. What a pathetic excuse for a manager amd assume if the manager works this way the company as a whole is run in the same manner