All About Eyes

I brought in frames to get new lenses put in, and All About Eyes screwed up my prescription but took no responsibility for it. I was getting headaches wearing them, and upon bringing the glasses back, I was told, «You’ll get used to it.» I did not. On top of this, the lenses were crazy expensive — and I have insurance!

Love this place! The staff is always extremely friendly, and the doctor (Dr. Lewis) is superb: very attentive, knowledgable, and takes the time to make sure you are 100% satisfied.
Their selection of frames is great, too– a good range of off-​brand and brand-​names. I definitely have gotten better, personalized customer service here than at Lens Crafters.
Also, they have a referral credit deal– refer three people and you get a $ 250 store credit.

I went to pick up my glasses today and was pretty disappointed by their service. I guess once you pay, they don’t really give much concern to the follow through of adjusting and making sure you like your glasses.
First of all, I called a day earlier than when they told me the glasses will be ready — and they were! I think when things come in earlier than scheduled, a call letting customers know would be greatly appreciated.
Secondly, the lady that was helping me adjust my glasses had NO IDEA what she was doing. I was nervous watching her trying to bend and twist my glasses. She just did not seem professional at all and didn’t know what questions to ask to make sure I was comfortable. I got so frustrated that I quickly left with a smile and drove directly to Lenscrafter and got them adjusted for free.
I must say, even though the prices at Just For Eyes are great and it seems like they are giving you a good deal, I don’t feel fully confident and secure in their product or service. Lenscrafter still has my full vote on best customer service.

I just went in today to pick out some glasses. They have some great Buy 1 Get 1 Free deals and the person helping me was able to give me a few more discounts — yeah!
All About Eyes is not filled with all the brand named frames like most eye centers. I’ve run around town and compared prices with Walmart, Pearl Vision, Sears Optical, and Lenscrafter. All About Eyes had the best prices, but that’s probably because the name and quality of the frames are not top notch.
The sales associate was very friendly, but wasn’t able to give alot of professional advice like some of the other places. For example, Sears Optical, I was really impressed with her ability to tell me what types of glasses work best for my specific face features.
I’ll update once I pick up my glasses.