Cactus Grill

I am so disappointed in there service! Order on line with them once before so tried it again today. Now let me see I ordered lunch at 12:35 and finally got a phone call, then a text that lunch should arrive at between 1:50 — 2:00. Seriously. Thinking I’m done with them. It’s called service.

The chicken tasted like some real chicken. I was in and out, fast and easy. It’s the off brand of Chipotle, but the quality is better. Great sized portion. Will be back again.

I do love this place! I like the options, the specials, and the prices. I also like that it’s not a super chain like Pancheros or Chipotle. The only down side is the lack of white meat chicken. I dislike that it’s all dark meat. Otherwise I love Cactus Grill!

If I were rating the food only– 5 stars. I LOVE cactus grill– the Honey Grilled Chicken Taco’s are my favorite!
Delivery on the other hand– 0 stars. Customer service when delivery is bad– also 0 stars.
Called in my lunch order today at 11:30 thinking at the latest they would have it to my by 12:30. At 12:55 I called to see what was up (I work on campus and that can be hard). I was told 2 – 3 minutes. 25 minutes later I called back. The driver had forgot my coke, they were busy and had new drivers was what I was told. I said new drivers aside, I placed my order an hour and 45 minutes ago. He said to only pay $ 10 for my $ 20 order and they should be here soon. Finally they showed up after over 2 hours of waiting. Then the icing on the cake was that our food was cold (we pretty much expected that) and we were missing sour cream and got the wrong kind of beans in the burrito.
Like I said I LOVE the food at Cactus Grill (when you get it there and it’s hot), but their delivery service has a little to be desired.

Best burritos in town for sure. I won’t even go to chipotle, moes, or poncheros because cactus grill shuts them down.

Ordered the steak burrito bowl via a food delivery app because I had zero desire to get up off the couch. Delivery was about an hour which is standard for the app/​ordering system. Came about ten minutes before the latest predicted time so that was nice. Burrito bowl was delicious with LOTS of steak, good amount of rice and the cilantro lime rice actually tasted like it had lime in it without being overwhelming. I ordered the guacamole as well which was an awesome life choice. I’m a guac snob but it was flavorful without being overpowering. (Too much raw onion isn’t fun for anyone even if you aren’t locking lips later on tonight. :) Portion was large enough that I’ll probably finish it for lunch tomorrow AND it was a very reasonable price. Props from this quasi Mexican food lover. :)

Ordered for lunch at work yesterday and all of us agreed that for the price it was not worth it — it was just okay. Steak Chipotle Burrito was big; but, like most places they are made in such a way that you just get large pockets of one thing in each bite. Panchero’s at least mixes theirs a bit. The steak was gray with a non-​discript flavor; but at least was chopped small enough that it didn’t seem chewy. My spicy salsa was not apparent in the meal. The jalapeños were all lumped together in one of those aforementioned pockets.
Chips were okay, tad greasy but good salt level. Guac tasted like it was the prepackaged stuff you can buy in plastic bags in the produce section of the grocery store — it had that weird citric acid aftertaste that you don’t get with fresh made guac.
Did I still eat it? Yes, I was hungry and I paid for it! Was I disappointed? Yes, I had heard good things about the place… Live and Unilocal,I mean learn!

I was excited to try this restaurant as it had good reviews and I liked the made-​to-​order aspect to it. I even drove out of my way to go there. However, I was incredibly disappointed. A veggie burrito is just lettuce, tomatoes, and onions along with the beans and rice. That is not a veggie burrito! Other places have peppers, sauté onions, etc. and salsa and jalapeños are included in the price elsewhere. If you don’t order ahead for pick up, be prepared for sub-​par service. Also, make sure you tip or they become incredibly nasty! I’ll stick with chipotle, qdoba, and pancheros.

Ordered delivery on a Saturday night and wanted to try something different.
I ordered a chicken burrito bowl with guacamole and a fish taco. The bowl was on special for $ 5.25.
I ordered through grubhub and delivery was kind of slow, a little over 1 hour and 10 minutes, which I guess is to be expected on a busy Saturday night. The ordering itself though was very easy and convenient on grub hub.
The fish taco was surprisingly good. The fish tasted fresh, and it was a fairly large size with all the toppings. I really liked the fish and the sauce it came with. My burrito bowl was also quite tasty. The honey grilled chicken was flavorful and appeared to be of good quality. There was no shortage of toppings, especially the guacamole I paid a ~$ 1.30 extra for, this was fresh and delicious. The portion was large enough to save half for later, too!
Overall for ~$ 15 delivered this was a pretty good deal. I’m not quite sure if it was better than Chipotle, but it was definitely cheaper for a comparable product. I would get Cactus Grill again for sure.

I love this place! Their chicken is good, but they have a tofu fajita burrito that is amazing! Great customer service, always fresh food, and good prices. Best Mexican place in Champaign (and that includes Maize!)

Great place to grab a burrito. They are always clean and the staff is always nice. The food looks and tastes very good and fresh. The prices are a little more expensive compared to other places, but they are worth what you’re getting.

I really enjoy their lunch specials; cheap and taste good. I used to prefer bowls over burritos but this place changed my mind. I’d recommend their honey grilled chicken and spicy salsa.

AMAZING! Small business, similar to Chipotle but MUCH better in my personal opinion. Daily specials all for 5.25 everyday they’re open. You cannot go wrong with honey grilled chicken I also go in there often and purchase just chicken by the pound for meals I want to cook at home.

This is a local establishment that serves hot fast delicious food. I tried the special of the day a chicken burrito and got the chipotle style chicken. It was awesome! The cilantro rice was tasty and the sauté peppers and onions gave it a good balance. If you haven’t checked this place out, you really should.

Ordered lunch for a co worker and I. I ordered the honey grilled chicken burrito and nacho cheese and chips. The burrito itself was pretty good, next time I’ll get the chipotle chicken, I felt the honey chicken was a bit overly sweet for a burrito, other than that it was great! Delivery was fast and food was hot!

I know there are a lot of negative reviews of this place, in mid December I stopped in and tried both chipotle and honey tacos. I only really remember the honey tacos being decent. Today I tried it again, this time however the steak burrito was the 5.25 special. A couple notes–
The special is not just lunch but all day.
Also the burrito wrap can be substituted for a bowl which they fill with your choice of types of beans, rices, salsa and guac (I presume they would put guac on it if you asked) tomatoes and onions sour cream.
I recommend going in to pick your favs before trying delivery, that being said I was there at 7:30 pm and they have two drivers so there is an attempt to make the delivery service better.
This is point where I have to say the steak bowl was very good! I chose Spanish rice, black beans and the standard veggies with cheese and sour cream, the portion was plenty and the ratios of components was well done,
I recommend going in for your first time to see the options first hand, for me giving it a second chance was worth while.

First experience with this restaurant. I ordered the chicken quesadilla fajita style. I literally had to pick off maybe half of an onion chopped into tiny pieces. I love onions, but in moderation.

I’ve been going here at least once a week for the past year or so. The food is consistently great, the staff is very friendly, and they are able to make your meal quickly.
This is basically like a local version of Chipotle. The menu is very similar. But, in my opinion, Cactus Grill has much better food. The $ 5.25 daily specials are a steal as well!
I highly recommend the honey grilled chicken burrito or the fish burrito.

Mediocre mexican. Priced awesome if you get the special and it’s only about $ 5 for lunch and you have very low expectations. My fourth time trying this place, I ordered a burrito for delivery. Nearly 2hrs later, it still had not arrived. Called to cancel my order and the manager answered. As soon as i requested to cancel my order, he said «okay, I’ll call the driver.» and immediately hung up. I’ve been disappointed each time I’ve tried this place and this was my last time. Absolutely would not recommend. Pancheros or Chipotle are a MUCH better option over Cactus Grill. McDonald’s would be a better option. Barf.

I ordered the steak burrito today and placed my order at 11:08. 12:55 rolls around and still no food so I called the store to see what the holdup was. The guy on the other end says he’d get in touch with the delivery driver and see what was going on; this after telling me it should be 33 minutes because his driver was on my side of town. I hung up expecting that he’d call and give me a new more accurate time to expect my food but 1:10 comes without a call and at this point I’m ready to cancel my order unless they’re willing to take off some of the price for the long wait. As I’m on the phone with him the second time my food finally came. I shouldn’t have tipped the driver but I did after he said that he’d gotten lost.
On to the food itself. The flavor was good when I tasted it. Very unevenly distributed throughout my lukewarm meal in what should have been a satisfyingly large burrito. The rice was very bland in many parts and the sauce was a far cry from what I consider spicy. To be fair I grew up in Texas so they may have been catering to Midwestern spicy which isn’t nearly spicy enough for a south/​southwest pallet. For the $ 12 I paid after the tip, I should have gotten much better for my money.
Oh and how they justify a $ 2 charge for delivery (which I found out after the driver was long gone) is beyond me. It’s too bad because I really wanted to like this place. Maybe I’ll have a better experience dining in but I might not have the stomach or wallet to give them a second chance. A free or largely discounted meal would go a long way in chalking this up to a fluke.