When my husband and I first moved in together, we purchased a super expensive gel memory foam mattress. We thought it was wonderful when it was in the store. However, from the moment it got home, it was way too soft. It was like sleeping on a waterbed without the comfort. Our backs, hips, shoulders and necks hurt all the time. Finally, after moving and realizing I slept on the couch much more often than the bed, I pulled my husband into Denver Mattress to see about getting a firmer mattress. Justin helped us and listened to our story. He gave us a bit of advice about the type of mattresses we should consider and pointed out the beds we should try. Then he let us have some fun. He didn’t pressure us to buy, he just gave us information we needed to make the right choice. We left Denver Mattress having spent half of what we paid on our last mattress — plus we got 2 pillows, a mattress cover and some luxurious sheets. However, Justin’s excellent customer service didn’t end there… 2 hours later, he showed up at our home with our purchases in his own car. He brought them in and set them up himself. Then he took our old mattress with him to be incinerated. Coming from Los Angeles, we’ve always heard about Midwest hospitality, but Justin really showed us what that’s about. We plan to upgrade to a King bed in a couple of years. I guarantee, we will be back!
Cynthia S.
Évaluation du lieu : 5 Chicago, IL
Oh my gosh this store is fantastic! Was able to get in and out quickly, received assistance right away, and it wasn’t the hovering type of assistance, Christina was very helpful, got all the information I wanted per mattress, even helped me save $ 400 since we just needed a mattress. Will be doing business here again.
Jerome J.
Évaluation du lieu : 5 San Jose, CA
Friendly service. I was able to fit my foam mattress and metal bed stand into my sedan. It was a back to school special so I had spent less than $ 250 with a 5 year warranty.