N Tailoring & Alteration

I needed to have a bridesmaid dress taken in a bit in the bust. When I picked it up less than a week later, I wasn’t able to even come close to zipping up the back. There was about a 3 inch gap in the back where the zipper wouldn’t even come together. When I showed it to them, they looked at it for a while and then said there was no way they could fix it. She then went on to suggest that I had moved the pins when she was first measuring me, that I had gained that much weight over the course of about 5 days, etc. She then refunded me most, but not all, of the money I had paid for the dress, but said that they needed to keep it and that I could come back and get the dress when I «lost the weight.» I had to go out and find a completely new bridesmaid dress 2 days before the wedding was scheduled. Needless to say, I was very disappointed in Noy’s service.

I tried N Tailoring and Alteration after seeing the high reviews it got on Unilocal.I won’t be returning. I dropped off two simple cotton sun dresses and a skirt that needed hemming last Wednesday. I specifically asked if I could get them by Saturday because I’m graduating and wanted to wear one of the dresses to graduation. She said that would be fine, took my information, and said to come before 3 on Saturday. I went back at about 1:30 on Saturday to pick up my clothes and they had lost them. I stood there for about ten minutes while they looked around but they couldn’t find them. Finally, she said she’d keep looking and call me. I get a call around 3 that she found them, but that she hadn’t started working on them yet and could she get them to me next Wednesday. I said no, I need them tonight. I have to wear one of the dresses tomorrow and then I’ll be out of town for two weeks and wanted to bring the other things with me. She said she would have to work past when they normally closed (at 3), but that I could come get them tonight. I asked what time and she said around 7 or 8 and she would call me. At 8:15 I still hadn’t heard anything. I had called twice and no one picked up and there was no answering machine. I drove over there and I could see my clothes all balled up and hanging there, but there were no bags on them and the ticket was on them that I had filled out when I dropped them off. The store was dark except for a light in the back, but there were no cars around the building at all and when I knocked no one answered. I tried calling but I could hear the phone ringing in the store and again, no one answered. So, I STILL don’t have my dresses or skirt, which means the outfit I was planning on wearing to my graduation tomorrow is apparently not happening. Oh, and did I mention I had prepaid for the alterations? Yes. So now they have my money AND my clothes. DO NOT GO HERE.

As of March 31, 2012, this shop has moved to 1205 S. Mattis Ave. in Champaign, next door to Denny’s Cleaners and Little Caesars. When I was trying to find its location, the Internet (including Unilocal) gave me 3 different addresses (the Noy Alterations website even lists 2 different addresses!). After much confusion in trying to find the store, I called their phone number (which was luckily kept the same) and got correct directions. This is just a heads-​up for future customers, since the shop owner seems to have a habit of changing venues frequently…
A zipper had broken on my dress and I called around town to get some price estimates. Every place quoted me $ 20, including Noy. However, when I brought the dress in, I was only charged $ 15. Service was very prompt (the dress required only 3 days to repair), and the quality was top-​notch: the zipper was a good brand and even sturdier than the original one that broke. In addition, the sewing was expertly executed as there was no weird distortion of the fabric; the dress fits and feels better than ever!
The owner was very friendly in our transaction. When I came to pick up my finished dress, she showed me the area that was repaired to make sure that I was satisfied with the work. Very professional.

Noy’s work is first-​rate and reasonably-​priced. I’ve had her tailor 4 Kenneth Cole suits and she was meticulous. She really goes the extra mile in ensuring that suits are tailored to perfection — after tailoring, she would have me try on the suits, scrutinize the fit, and re-​work them until satisfied. On average, it would cost under $ 50 per suit to bring the jacket in, bring the waist in, tailor the sleeves, and cuff the pants. Very reasonably-​priced compared to Chicago prices and the quality of work is outstanding.

I took my bridesmaid dress here to have it let out a little on top and have the bottom hemmed. I don’t have lot of experience with tailoring, so I was shocked that she charged $ 50 for the hem and $ 70 to let the dress out on the top, but seeing as it was too late to order a new one I had no choice. The top was sloppy at best– the seams were poorly done with lose strings everywhere, after complaining, she said there was nothing she could do this is just how it would fit. It didn’t even look like the same dress. I went in the second time to get the hem done and the woman who did the measuring was the on the phone the entire time. When I got the dress back the hem was awful, the stitch was too wide and it was tearing on the fabric. By the end of the wedding reception, the majority of the hem had fallen. After comparing my dress to that of other bridesmaids in the wedding it was clear mine was done poorly, and I paid the same price as they did. I wouldn’t recommend this tailor unless its for something very simple.

NEW ADDRESS! They moved to 1205 S. Mattis Ave.
I went to the address listed in Savoy and there was an empty storefront with a sign directing one to the new address.
I had a pair of dress pants altered to bring in the waist. It was done quite well, in a few days. The owner was very nice and helpful with regards to exactly what I needed. The price also was very reasonable. Highly recommended.

this is one of the best alteration places that i have ever found. ever. the two women that i have met here are super sweet and are willing to do pretty much anything to your clothes in order to make them look the best they can on you. the first time i went i had 3 dresses that all needed to be taken in and hemmed and adjusted at the bust. and they were not just simple dresses: one had lace throughout the dress, another was silk (and thus harder to alter bc of the way the fabric drapes etc) and two of them had a lot of detail that needed to line up after altering them. i was super nervous to find a new alterationist here because the dresses are not cheap (2 from anthropologie and 1 from j. crew) and i have had some bad experiences in the past… but alas, these women are on point for alterations! and, the best part: only 4 days later i had all of my dresses that fit me absolutely perfectly!!!
i think the prices are average, the simpler of the 2 were $ 25 each and the most detalied was $ 40. (i had a dress that needed its straps adjusted this summer in chicago and that alone was $ 40, so by that standard, these prices were great!)
i have also brought my boy’s pants and suits to be taken in or hemmed, and everything turns out just as great!
the only negative thing about this place is that they take cash or checks only. but they do give you the total before you go so no surprises when you come back to pickup!
kudos, n. tailoring!