Steak ‘n Shake

12/​30/​2015 3:56pm
My wife and I was in Champaign checking out the after Christmas sales and decided to stop to eat at Steak ‘n Shake on Prospect avenue. We were quickly greeted and seated, Our server Angel L. came over and gave us menus and water as she asked us if we wanted something to drink which were half off while we decided what we wanted to order. My wife couldn’t make her mind up on what to order, so we asked nicely if Angel could come back in 2 –3 minutes. The server checked on her other tables and came back to us, at which time my wife was ready. My wife got the fresco melt with fries and a side salad added on while I got the triple cheese steakburger and fries with a cup of chili. My wife ordered the peppermint shake and was informed that they could get her the shake but they were out of the peppermint topping but could have chocolate chips as a topping. Score! Food came out fast & hot. serve was outstanding and the restaurant was clean for the most part. Even with the topping not being available, we still was impressed with the restaurant overall and left a 30% tip on a $ 16.76 meal for two people.

Just because of time sitting at the drive through. Didn’t seem busy but took forever. And of course I’m supposed to use my fingers to eat biscuits and gravy I guess.
Edit: That was the nastiest flavored b&g I have ever had. Whatever sausage they used is horrible. I’m not too sure it wasn’t ruined. I may have eColi and don’t even know it. Blech.

So I ordered my drinks at 11:00PM. It’s 11:19 now and I still haven’t got my drinks. I can understand if it’s busy, but it’s not. I can also understand if I ordered a shake, but I didn’t. I ordered water. Really?
Who knows how long it’ll take to make my chicken sandwhich. Unless their chicken sandwhich blows me away, i’m not coming back. Go to the one on Neil ST instead.

I had the worst meal at this steak & shake that I’ve ever had. While eating my taco salad, I found the whole core of the lettuce head and other hard leafy parts. To make matters worse, they were all discolored and brown. I plan on taking the pieces back to the store tomorrow to see if the manager would have eaten them, since no one answer the phone at the restaurant tonight. See photos.

Fries: Soggy, under-​cooked, no salt
Sweet Tea, NOT sweet
Turkey Club, 1 little tiny sliver of tomato and a butt load of sweet mayo
Seriously need to have trained staff working the drive through at lunch. And maybe add more tomato to your turkey «club» sandwich.
Is it Steak N Shakes policy to not salt the fries now?