If there were 100 stars, they would be given! I recently purchased a townhouse and was blind to the musty smoke smell left behind from previous owners until I moved in. I was at a complete loss as to what to do until I Unilocaled odor removal and found AZ Odor Removal. I spoke at length with Doug, the owner, and he explained the process of mopping my air ducts/the Pure Air treatment. With little faith, I made an appointment to have Doug come out because removing the smoke odor so that I could be happy was at least worth a shot. During the Pure Air treatment, I had to leave for 24 hours. Upon my return, I came back to an odor-free townhouse. I told Doug that I wanted to wait a few days post-treatment to know if I believe in the odor truly being removed… here I am a few days later and I can tell you that it worked! I am so much happier coming home and having people over and not being embarrassed by a smell I didn’t create. Doug is professional, kind, honest, knowledgeable, and the list goes on. He also did a great job communicating with me at every step of the process while I was gone. Do yourself a favor and call him if there is any odor that needs to be removed.
Michael M.
Évaluation du lieu : 5 Columbia, SC
Professional well spoken cleaner who’ll save you time and money. Initially just calling he gave me about 15 mins of tips on how to try to eliminate odors yourself. Don’t be fooled into paying thousands of dollars use this service.
Ajay C.
Évaluation du lieu : 5 Tempe, AZ
Great service, Attitude and professional. Got Vent cleaning done from these guys, it was quite extensive but the type of cleaning and the level of service provided was well worth it. The owner explained everything in detail and how his procedure is different from the industry standard. Moving into my new home I wanted to be sure the job was handled in the right way rather than it being a superficial cleaning. Well these guys are the best!
Anne M.
Évaluation du lieu : 5 Scottsdale, AZ
Wonderful company that came into a home and got the smelly wet dog smell out. Doug has a wonderful personality and was good at explaining how his system works. I highly refer this company!!!
Michael P.
Évaluation du lieu : 5 Florence, AZ
Not only did Doug get the job done in a timely manner, he went above and beyond to make sure it was done correctly. I have a property that had a TERRIBLE scent of cat urine in the basement that was impossible to get rid of. We tried getting the carpet cleaned and even had some other odor removal companies stop by that quoted us extremely high prices for less service. Doug was very knowledgeable on the process and very reasonable in price. With his expertise I am happy to say the basement is back to smelling brand new! I would recommend Doug and his services to anyone looking to get their problem areas taken care of quickly and efficiently.
Harpreet K.
Évaluation du lieu : 5 Phoenix, AZ
Doug was great! I had an urgent need to have smoke odor removed from our rental home and thank god I found Doug. Doug is very knowledgable and explained the process so that I would understand. He spent over 30 minutes answering my husband and my questions and never made us feel like he was in a hurry. Doug was able to rearrange his schedule and treat our house the next day! Doug is professional and fast. The best part is the odor was gone!
Richard H.
Évaluation du lieu : 5 Phoenix, AZ
Great company to work with including awesome customer service. The owner Doug spent over an hour on the phone with us answering all of our questions about the service in advance. His valuable experience in this field goes without question as they know what they are doing. He provided sound and reasonable recommendations on how to treat the situation. Don’t waste your time dealing with any other company and call AZ Odor Removal.