Burger King

Came here for a late snack with my husband and it was somewhat satisfying. My food was hot which is good and the cashier was very friendly and made sure we had everything we needed as far as napkins/​ketchup etc.

Service was terrible, they insisted on pulling me around (maybe to cheat their customer-​wait timer? who knows). After I politely said I preferred to wait for my food at the window, I got an order with stone cold fries, patties that looked like they were dragged through the grease trough, a single tiny tomato endcap on my burger and best of all, they conveniently tore off the ‘online survey’ reference number from my receipt (which i later learned prevents me from complaining to corporate). Bleh, terrible all around; definitely won’t be going back.

They are open later than other BK in the area which is very convenient — my order was accurate and fresh.

My bf and I decided to get a BK breakfast this morning (only because I got an email that made it look so deceivingly good). I haven’t had a BK breakfast in years because the last time I did it was a big let down– but I figured what the hell.
We went through the drive thru to save time and ordered a croissant sandwich meal, an order of cinnabons, French toast sticks and a burrito. We paid and drove home only to find that the French toast sticks and hash brown (from the meal) were nowhere to be found. My coffee was also cold which was a complete shame. It’s not as though they were busy either– we were the only ones in the drive thru and no one was inside. That should have been a red flag but nooo, I didn’t listen to my gut.
We called to let them know all that was missing and the manager was nice enough to say that when we DO come back that we would get all these items replaced. I don’t know if I’ll ever go back in to get all these because the food I did get was subpar. I think this is the end of my BK days.

Burger King. Always loved a good Whopper, still do but, uhhh, caloric limits on my diet don’t allow for too much of it, lol.
So, I started buying salads more often than not at places like Subway; Arby’s (they have a great Farmhouse salad there, I think they call it), even Quiktrip has a nice Santa Fe salad. I’m talking lunch here, not anything fancy. Umm, well not necessarily all of those are going to be «healthy» if you get all the heavy fat sauces and fried chicken and such on it, I think Subway probably takes it on that front if you want the healthiest thing available at a fast food chain.
So, anyway, I was in this BK restaurant in the middle of a hot summer, ordered up a salad that cost almost $ 6. I didn’t order a drink or anything else with it, but I had a mug with me that I wanted to put a little ice in for some cold water to drink.
It was actually the manager of this restaurant that took my order of which I had already paid for.
So, I asked if I could put a little ice in the mug. This wasn’t a gallon sized mug or something and it wasn’t going to be that much ice. His reply? «We sell bags of ice here if you would like some ice». I thought he had misunderstood so I said, no, I just meant a little ice out of the dispenser over there for my mug.
He again replied that they sell bags of ice if I want to buy a bag of ice.
I was beginning to get irritated. So, I replied, you aren’t going to let me get some ice in my mug? For the third time, the idiot repeated his bile that he was puking forth, as at this point I was getting plain mad. It was 115 degrees outside, I just wanted a LITTLE ice for my mug. I would have even given him 25 or 50 cents, whatever, I didn’t need a whole bag of ice and there wasn’t anything I could do with it besides filling up my mug and then there would be all that ice and wasted money spent on it.
Whatever. This guy was a broken record, all he could say was that I could buy a bag of ice. After he started in the 4^th time, I interrupted him, said some unkind words to him I will have to admit and then demanded my money back. I hadn’t received the salad and at this point, I didn’t want it. He ungraciously refunded my money, started to make a comment, but I interrupted him again. Didn’t want to hear it, had already heard his bag of ice line several times, whatever else he had to say, save it for another customer.
I don’t tend to go back to places that I am dissed at and I can say with 100% surety that I have never been back to that Burger King. I used to go there 3 or 4 times per week, probably a good thing that happened, lol, get away from that food. I have gone to other BK’s a few times since then, but, I guess that interaction with that manager left a bad taste in my mouth and a McDonald’s Big Mac or a Jumbo Jack taste just as good to me :) 2 stars instead of one because I haven’t had this kind of problem at other BK’s around the valley.