I’m hoping this is for the kiosk right outside of the Justice store(there’s another in the mall). The one outside of Justice is fabulous! I’ve purchased no less than 8 cases from this kiosk and have always received excellent service and a great product. The service is what brings me back every time someone in the household gets a new device.
Gina M.
Évaluation du lieu : 1 Phoenix, AZ
We purchased 2 cases On Wednesday and they did not work out for us. Their return policy states 7 days. We went to the kiosk in the Chandler Mall and returned the items. The person there some guy was not happy we were returning the items. I told him they did not work for us and he made a snide comment. Then he made a phone call on his cell phone, which he did not speak English. After he finally processed the return he gives me the receipt and tells me «Do not come back here I do not wan to sell to you again». I was floored. I have contacted the corporate headquarters as well as Mall security and filed a formal complaint against him. According to my receipt his name was S(Rubel) but that could have been whoever was signed into the IPAD they use. Do not ever go to this location.
Maysa F.
Évaluation du lieu : 1 Chandler, AZ
No costumer service at all. A broken iPad case(broke after two weeks) didn’t get repaired or returned. We put 40 $ in trash due to that. AVOID!
Jeffrey s.
Évaluation du lieu : 1 Chandler, AZ
Had a similar experience, case fell apart after a week and the sales person refused to give a refund or replacement. Same issue the sales person wanted cash and did not give a receipt so he did not have to charge tax or claim the sale. This place should investigated for tax fraud. I am also disappointed with the mall management for allowing such a dishonest retailer to operate. This place is a ripoff and their products are garbage. Avoid Cellairis at all cost!!!
Joe B.
Évaluation du lieu : 1 Chandler, AZ
I bought a protective case last night, paid 15 for it. this morning when the phone dropped on the floor the case broke! I took it back to the store to either replace it or get a refund. The sales person who is the same person that sold us the case last night dayes that we proudly broke it and therefore there is no exchange. Apparently there is no sign that says sales are final plus this person does not even give you receipt! Therefore he offered me to buy another one and pay him 7 dollars, what a joke. Be aware of this company and their deceptive and shady sales with no receipts! I handed him the broken case abd told him to keep it. He took it and put it back right next to the new ones. I basically threw away the money abd was hoping he had the decency to make it right