Chuck E. Cheese’s

Just WOW! We get to the counter to order and there are three people standing there, one which was a manager, not one of them greeted us. Finally one of the gals said she could help us. We asked what size the medium is and she didn’t know (not motivated to ask, but she’s a kid). We ordered a medium pepperoni Pizza, 2 drinks and tokens. As we’re waiting on the pizza were looking for a place to sit and almost every time table needed to be bussed. It was about 8pm so they weren’t that busy and had plenty of staff. The carpet was full of food as well. Eventually, the pizza came out and it was fair to say it was tasteless and overcooked. I expected a little more since the location is fairly newer but this is just how they operate apparently. Very disappointing and have zero reason to go back.

Not a good experience. Went on a Wednesday night for a five year old’s birthday. No music, no show, no appearance by Chuck E Cheese from 6 — 8pm. Children dissapointed. Had to complain to manager to finally get Chuck to come out once prior to close. Still no fanfare, music or anything. Most kids didn’t even see him as he only walked a short distance out of the door. Would not recommend this location.

Our 3 year old absolutely loves it and we like it because the pizza is not bad and the salad bar is better than one would expect. Every game is only one token, so you don’t have to spend a fortune for your little one to play a lot of games.

Brought the kids as a reward for my sons potty training. The in-​laws came as well to enjoy the day. Kids (ages 2 & 3) had an absolute blast eating pizza, playing games and enjoying all the birthday celebrations going on. This would have been 4 stars if the prices had not been so high. I was a bit taken back by the bill, even with an online coupon.
Will likely return in future but it will be a special occasion for sure.

A fun mad house. Kids like the pizza. Lots of games for all ages. I have never had a bad experience. I would warn those with epilepsy to stay away. There is a lot of lights to stimulate the senses. Several big screens, but no sports games for the parents to watch.

The only thing good about this place was the way my son smiled while playing the games. The food was horrible the service was neglectful and it was dirty!!! I’m sorry chuck e cheeses but I had higher expectations

Not happy. Came in at 3pm on a Sunday. It’s clean. But waited 35 minutes for kids meal chicken nuggets and Churros. The chicken nuggets were tiny for $ 8.99! The Churros were so crunchy and over cooked they were awful. People in the next booth waited 51 minutes for a pizza.

We went here last minute for my nephew’s 8^th birthday. Michael the manager was very helpful. He did whatever he could to make the birthday special for us. My nephew kept saying it was the best birthday ever!
We will definitely come back!
*also loved that they check the children in and out. Felt very safe.

We came here for a friend’s birthday party. We have been to several of these in the past where many of the games are not working and the building is not well kept. This location was new and had 90% of the games working. The party host was amazing and they even had a completely gluten free set-​up for one of the members of our party.

The WORST experience EVER. Ordered their sample platter and asked the wings to be prepared without sauce (naked style) and fried twice to ensure extra crispiness. They gladly took our order and we waited while the kids played in their playground. Ordered at 12:45pm and the order was ready at 2pm. Not kidding! We were all famished so didn’t care it took so long so started scarfing down the food. We took a bit of a wing and was immediately GROSSED out by it… It was RAW! How could this be? They were preparing it for over an HR and it still turned out RAW? And a chicken dish no less!
We obviously returned it and the explanation we received was that it’s because they had to double fry it to ensure crispiness that’s why it took so long. oK, fine, I can appreciate the candor and perhaps next time, tell the customer that it may take over an hour to prepare some wings Bc of the extra frying. However, I am not a professional chef or anything but if you fry chicken wings twice and for over an HR it shouldn’t be raw still, right?
The manager was nice enough to refund our money but I feel inclined to write this review Bc while I was waiting for our order the customer next to us was complaining about how his order took 45 mins to cook (a medium pizza no less) AND how they even got the order wrong! That is so nuts!
We love Chuck e cheese and I, personally, grew up enjoying such fun and delicious establishment. But this is a family place and I would like to remind them that to shouldn’t take that long to prepare an order (simple order) and he food should be fully cooked. No excuses! (Especially when they don’t add up).
I am giving it 1 star Bc we do like the place a lot but this experience was just horrible beyond believe!
I love Unilocal and always give great reviews. This is my first bad review and I actually feel horrible giving it… !!

This place is pretty new. The first time here, I thought they didn’t seem too organized, but it was clean and they were attentive.
This time, we stopped in at around 4:30. There were at least 7 tables covered in trash from people that had left… apparently a while ago. That grew to 14 tables in the hour we were here.
It’s kinda gross looking for a clean table when the place is practically empty and you have to really search to find one.
They need to clean it up!
BTW: When did it go from 4 tokens for a dollar to 3? Ouch!

My wife and I had our daughters 3 year old birthday party here yesterday evening and it went perfect. The food was fast and good. Our hostess Diana was very attentive and nice. She seemed to really like kids which is kind of important if you work at chuck e cheese. This place was perfect for for a toddler party. They also had fun things for older kids as well. I’ve never seen my daughter so happy. She was laughing, dancing, interacting with Chucky. Can’t say enough of how happy I am we went because of how happy it made my daughter. Oh one more thing most of the machines were working. Sometimes they would randomly be fickle and take your coin but I didn’t see any that said «out of order»

Great fun for kids 12 and younger. Safe environment for kids. But this location does not serve beer. So absolutely nothing for adults. Bring your tablet and do what I’m doing.

The cashier guy didnt know the answers to any questions we had about the menu. The salad in the salad bar was old. The pizza was ok. My 2 year old daughter had a blast & thats the reason we were there. It was clean but super packed even though we arrived just after opening time.

I wanted to lower the stars a little because the pizza was not very good, but I kept it at 3 stars since the games were decent. at least they were all working? Just sad that the pizza looked and tasted like cardboard. It was a nice way to let the kiddo get his energy out, but sad that we spend so much money just to get a few plastic toys and candy in return. but I guess it’s the fun they have, right? Eh.

Now this was an experience, and I know now why I don’t come here on purpose (came for my niece’s son b-​day party)… The pizza was absolutely horrible, no flavor, no cheese, and all crust. I guess that what you get when you hire kids to feed people… I am amazed a place like this can stay in business.
I did give them 3 stars cause I love that the kids enjoy torturing their parents into spending 20 — 40 bucks on tokens to win tickets to be traded in for some thing worth less then 5 bucks. That was fun to watch.
Free enterprise at its best.

This place is cute, and was clean, but the masses have already left their mark. What once was a great utopia of fun and frivolity, is now a shell of its former self, littered with games and rides that are «Out Of Order» or simply just ingest your hard earned tokens without so much as a «sad trombone» sound byte. You know it ate your token… it knows it ate your token… but nobody’s sayin nuthin.
The kids do adore Chuck E though, along with the parade that ensues about the floor, enticing children away from the not-​so-​watchful eye of their parents with promises of «free tickets». My personal favorite from the Chuck E time, is getting to watch the employees who flag the mouse on either side, perform the Chuck E dance with great enthusiasm. Then as 2 bags worth of free tickets are tossed in the air, like a Manhattan ticker tape parade, I wince as throngs of children dive head first toward the anticipated landing zone.
All in all, the pizza is decent, and they have a cool ice cream vending machine with prices that arent all gouge’y. As long as she likes it, I’ll keep coming back.
And while I understand my previous review was quite lacking, thanks to all the feedback I received, it was necessary in order to secure the «First to Review» slot.

«Ew. Children. Gross.»
I kid… partially.
I came here with to celebrate my niece’s 5^th birthday. Such a milestone! There were pizza, appetizer samplers, lots and lots of presents, and Chuck E. Cheese makin’ it rain tickets on them weetots. It was rather poetic: Teaching the next generation that there’s nothing free in life — You gotta scramble around on a dirty floor for it.
While the pizza is decent and there are enough games to amuse little kids and grown-​ups alike, it’s a place where there’s a lot of yelling and high-​pitched voices. As someone that’s short, screams a lot, and has a high-​pitched voice, I could get lost in here! #NotALostChild #ImAnAdult

Best Chuck E Cheese I’ve been to in AZ by far. Friendly, attentive staff and many appearances by Chuck E Cheese himself. The pizza was okay nothing I’d go specifically for, but the kids had a blast and I’ll definitely bring them back.

This place was great! I assume because it’s still brand new is why it’s so clean. Pizza was actually really great! Got a large thin crust with pepperoni! Better then some places around here haha. I’d definitely go back! I also like that each game is only ONE token