CVS Pharmacy

I called 2 hours ahead to ask if they had the tdap vaccine available and ready as I am 36 weeks pregnant. I was told to come after 7. I arrived at 7:28pm and he pharmacist told me he was 2 hours behind and it could take up to 45 min wait time! I mentioned I called ahead and he said he’s just swamped but will work me in. After about 45 minutes, I was asked to sign paperwork, then I waited… What is the purpose in calling ahead if you will still have to sit in an uncomfortable chair while 36 weeks pregnant. Customer service is not what it used to be.

If all you need is something over the counter, then I suppose this place is ok for that.
But forget about the pharmacy. It’s a circus of errors. With the incredible number of Walgreens and other CVS in the area, the is NO reason to come here.
The next time I need a pharmacy, I’m going back to Walgreens. I can’t see patronizing another CVS when the profits ultimately go to the same place. I’m not going to reward this dysfunctional location by shopping at another nearby store.

I stopped in here to pick up a few items yesterday and as soon as I stepped into the store, the lady behind the counter asked what I was looking for. I didn’t feel welcome to browse at all — I felt like I had to report to her my shopping list.
She directed me to certain areas of the store and this CVS had only one item on my list, so I bought it. Upon checking out, I realized that Ryan, who checked me out, had overcharged me by 50 cents. I asked about it and they fixed it immediately but what a big hassle.
I think I’ll stick to Walgreen’s.

After visiting 4 separate pharmacies, trying to get a prescription filled, I finally landed here. Vanessa the pharmacist turned out to be a godsend. My doctor had prescribed me a dose of pain meds that no longer exist after having surgery on my throat. Vanessa proceeded to spend the next 45 minutes on the phone trying to rectify the problem, and she succeeded. She has definitely made my night a whole lot better with her actions. I wish more people in the world were like her. She is amazing at her job and truly cares about the patients. CVS is definitely lucky to have an employee as awesome as she is.

its just a cvs lol just like walgreens and any other drug stores… the front desk is really nice always greets us

I hate writing one star reviews, but please be advised that if you come here you will wait forever.
This CVS is either understaffed in the pharmacy or its miserably slow, maybe both. Every time I come here the pharmacy is overrun and calling up to the front for help. To the manager, if you are not reading this and taking immediate feedback, you are going to lose a ton of business.
Tonight I had to wait over 2 hours for my prescriptions. I was told two hours and then when I called 2 hours and 10 minutes later they told me that it would be another 15 minutes. Seriously how long does it take?! And if it wasn’t bad enough, the guy on the phone was copping serious attitude when I asked if they could just call me when they’re done. I came in the other day and had to wait 30 minutes for them just to punch in my new insurance information. It just seems like every time I come in whether it is busy or not, the estimated wait time is an hour or two. These are countless hours of my life I will never get back. I don’t care what your excuse is, that’s just obscene to waste that much of people’s time and then be rude to boot. Unacceptable.

Usually adequate service in the pharmacy spoiled by the blond trainee /​intern. Her name may be Linda. Needed pain meds asap for husband in serious pain from broken leg. Woman did not care, said we had to be taken care of after others… had to come back in an hour. You can fill the routine to be picked up tomorrow singular prescription later honey! A man right in front of you in pain should come first! Now two days later, after leg put in traction rig, blondie says with no compassion at all that they don’t have the pain med prescribed, did not offer to call another CVS and she could see my husband suffering in the back seat with rods sticking out of his leg. This woman should not be in a customer service job as she couldn’t care less about suffering people. I am moving to the McQueen and Warner location. The staff there have some customer service skills and some compassion.

I left Urgent Care for CVS to get a prescription filled. I have a kidney stone so I needy prescription filled for a piano med and antibiotic. We waited 10 minutes while watching the pharmacist fill prescriptions and he totally ignored us standing there.
Poor service from this CVS !

This CVS seems a bit smaller than your average CVS about town, which limits selection, but I still haven’t had a bad experience there,
The store seems clean and well kept, with prices a bit better than Walgreens, but not by much.
Electronics are ridiculously overpriced, as could be expected.
The location is good due to it’s proximity to the gym and other shopping on all sides of the Dobson/​Warner intersection.

The amount of time you have to wait for assistance at the pharmacy is ridiculous. You would think that if there was a line in the drop off section the folks in the pick up section would float over and help. Nope. Unfortunately I’m stuck here because my insurance dropped Walgreens, which really could have been a great opportunity for them. Oh well. 20+ minutes and still waiting.
If your insurance carries Walgreens, there’s an excellent one across the street. I would highly recommend going there instead. As for me… I’m going to try the Walgreens on Chandler Blvd next time.

I rarely go to CVSs because they aren’t my pharmacy and I tend to do shopping for shampoo, toothpaste, etc at Target. But this location has an Allpoint ATM, is near my house, and on my way home from work! So I stop in a couple times a month for cash, and I’ve gotten some great deals while in there. Yesterday was 2 of those big cans of AZ iced tea for a buck.
Scan your CVS card for coupons on your way in, you never know what it’ll spit out. One of those coupons helped me get 10% off my purchase of already on-​sale items… nice!
I’ve never seen this place busy, and I’m not sure if more than one person even works at a time (outside the pharmacy). But that single cashier is always friendly, says hello, and is overall very pleasant while I’m inside… even if I only go as far as the ATM.

When you’re at the corner of «Having surgery in 48 hours, need this RX filled!» and «We can’t because of our new „Everyone is automatically suspected to be a prescription smack addict“ policy!», you go to said pharmacy’s competitor, CVS, right across the street.
Haven’t shopped much at CVS since I lived in Georgia and Texas. They’re pricey on basic personal care items (think soap, deodorant, tampons) than their competitor, and even grocery chains.
Pharmacy technician was accommodating. She collected all of my information, the prescription, and said it could be ready that same night. Two hours later, Dude and I come back from a dinner date at the Biltmore and were able to pick it up.
No harassment. No worries about not having pain medication available after surgery. Mission accomplished!
Hopefully won’t be needing narcotics anytime soon, but if I do, I’m going straight here to avoid the runaround.
Thank you, CVS!

Was headed out for a girls day out with my besty and we had to stop at a drugstore for some color remover wipes, and while traveling west on warner coming up to Dobson making a right hand turn seemed wise, as it appears there is a Walgreens directly across from this CVS but that was a left hand turn and it was out of our way, guess it’s a battle of the drug stores on this corner haha.
Ever since I was little and went with my grandpa to the local drug store, I kinda have been fascinated by them, I just think its cool that you can find anything and everything you can think of in a drug store, you want booze, they got it, you want band aids, look no further, you want soda, open the cooler, need nail polish goto aisle 1, want to change your hair of color or need a walking cane, it’s all here!
We went in and it wasn’t very crowded, we find the color remover wipes made our way up the cashier, I was checking into Unilocal at this time and the cashier was eye ballin me funny, I was thinking what you never seen anyone check into Unilocal before?? haha
Also it’s a helpful to know where the 24 hour pharmacy is located at in case ya ever need it!
CVS is a good neighborhood pharmacy store, I am sure I will be back.

These ppl just like the other one down the road, running a 3ring circus. They couldn’t find my son when transferring a prescription, so they made a new profile… and gave him a new name. Then, when we went to get the rx, they couldn’t find it. Why? because they had it under his new (female, now) name. ??? When they finally got that fixed, they handed me 1 inhaler. Trouble is, the original rx from the other pharmacy was for 3 inhalers. They screwed the transfer up, too, and put it in as 1! That had to be fixed.
Another time I went in, was waiting in a long line inside to get some sudafed, and some dude walks up to another slot and starts demanding attention. The pharmacist dropped what he was doing for the first ppl in line and took care of the guy, all the way thru to ringing him up! ?? It was Christmas Eve. We were all thrilled in the line, I gotta tell you.
Then, went back again for more inhalers — told the girl my son’s name and date of birth. Told her we wanted a refill, for 3 inhalers. Some guy in there was making jokes at her and she apparently can’t chew gum and walk, as she fumbled w/​the computer for a while and finally said, what was the patient’s name, Maria? Date of birth? Finally, she said, ready in 2 hours. Ok. Went back in 2 hours and 40 minutes, and the inhalers still weren’t done! The tech was unruffled – he’s a really good tech, great w/​customer service, but by this time, w/​all the bad things I have had happen to me at both this one and the CVS down the road, I was in no mood to be jovial. Guess how many inhalers they gave me after I had to come back in another 15 min? Yup — 1. I said, um, you’re missing 2. Perplexed, he took it back to the pharmacist. They fixed it. They really need more help, and better help, if you ask me.