I have never had a problem with the drive-through. the orders always correct and the service is always friendly.
Jaime F.
Évaluation du lieu : 5 Tempe, AZ
Phillip is such a great employee! He always has a smile on his face and the positive energy just bounces off of him. He always remembers my name as well. I always hope he’s there when I stop for my morning tea! He always compliments me somehow and it is a nice start to my day. Thanks Phillip! This store is so blessed to have you on their team! 5 stars for Phillip!
Shane L.
Évaluation du lieu : 1 Chandler, AZ
Apparently this location is gremlin friendly, cause after midnight they don’t serve you; unless you have cash. Sure, gizmo is happy, but no one else is. What kind of huge fast food chain doesn’t accept a debit card?! A communist one, that’s who. They like to brag about all day breakfast, but only with exact change and a polka dance to go with it. Absolutely ridiculous establishment.
Muhammad S.
Évaluation du lieu : 1 Chandler, AZ
Today(9÷27÷15) around 10:30PM, I was there in the drive through. The manager in this shift has pathetic customer service, and he does not honor corporate promotion. Specially, he treats teachers as disrespectfully and he denies all teacher appreciation promotion offered by corporate office of McDonald. As a teacher everytime I have to either pay extra or pay for the whole price of the products that I am supposed to be getting it free.
TJ H.
Évaluation du lieu : 3 Chandler, AZ
I read the reviews of this location & I would have to agree with most. The drive-thru seems to be where most if not all reviewers had problems, as have I. But, my experiences going inside have always been good aside from the one time broken soda machine. Today my breakfast burrito was a bit more filled than at other locations. Nice! Laura is a nice manager and the few conversations I’ve had with her have been pleasant. Phillip was taking orders again today & as in the past he was very nice. My order came out in a timely manner. 3 stars.
Sheera G.
Évaluation du lieu : 1 Chandler, AZ
I highly suggest going to the McDonalds on McClintock and Elliot, aside from always getting my order correct and fill my soda all the way to the top but they also hire cashiers who know how to count change correctly. At this location, there’s countless times that the concept of fast food is waiting 20 minutes only to get stale bread, cold french fries and the genius giving change cops an attitude when you correct how much change he owes you. This location is in desperate need of a severe Ronald ass kicking! Shame on the management, can you even try to care about your customers.
Melanie B.
Évaluation du lieu : 1 Chandler, AZ
Asked the guy in the drive through to repeat our order because it was wrong on the screen and we wanted to double check our order, he then seemed to get mad and said I can’t take your order the system will be down for 2 – 4 hours. We asked him to talk to the manager and he then gave us the«I am the manager» line. We then went to the cvs next door and watched him give food to the people behind us! Never been denied business for nicely asking a question! Didn’t get the guys name but he was of middle eastern dissent. Went to jack in the box and received great service. No wonder McDonald’s is struggling, piss poor service.
Alexandre G.
Évaluation du lieu : 1 Phoenix, AZ
The drive-thru cashier was not pleasant one bit, no smile, acted as if we were interrupting her life. She didn’t care about taking my order. When I handed her my money, she glared at me like I did something wrong, she took her time counting the change in the meantime laughing and joking with other crew members and ignoring me. When she gave me my change, not even an effort at a half smile or thank you was given. I already questioned this order, but since my kids were hungry I kept my composure. Next, pickup window… the Manager didn’t even acknowledge me, no genuine concern for customer service, or even a smile, she just tossed my kids happy meals and drinks and then just shut the window with a «thank you», or «have a nice night». That was the last straw, I pulled around, walked in and asked for a refund, still Maria the manager didn’t give a care as to why I wanted a refund nor asked if there was anything wrong, she just took the receipt gave me my refund, walked to get a pen and just told me to write my name on a paper. Never have I ever had an experience like this abhorrent service.
Valerie M.
Évaluation du lieu : 2 Tempe, AZ
IF you go here for lunch don’t park in area that is continuation of the drive thru. One person taking orders = a line that rapidly grows and a longer wait for something that shouldn’t require a wait. The drive thru is typically the way I come through here and will be the only way from now on…
Daisy W.
Évaluation du lieu : 1 Chandler, AZ
I do everything I can to avoid this place — but the little one likes the chicken nuggets so [we] go when there’s a need. Service continues to deteriorate. If there is a school night there — forget it. They can’t keep up with whose order is whose, the staff is not prepared for that load. They never get orders right so I constantly have to appeal to a child who doesn’t like mustard on their hamburger. They are so ghetto — they give old toys in their happy meals — really?! Like my kid is stupid and doesn’t know what it is supposed to be thanks to ads, signage, and what not. Please do yourself a favor and do not go to this McD.
Tom B.
Évaluation du lieu : 3 Tempe, AZ
Great slides for the three year old; haven’t had a service issue, beyond typical fast food worker apathy. Oil needs to be chaned in the fryer. :-P
Corey H.
Évaluation du lieu : 1 Chandler, AZ
First time they served me oatmeal in a cup. Second time they have no hot chocolate and I still had to wait in the drive thru. Unsure why the management staff is unable to order the right amount of inventory. Im not giving a 3rd chance to be disappointed.
Matt J.
Évaluation du lieu : 1 Chandler, AZ
Worst customer service ever, esp from 7pm onward. The lady asking us our order in the drive thru didnt know what chicken selects were or if they even served small drinks. I thought it was a joke or something until i got to the window to see one of the dumbest human beings in the world. She didnt ask me for my card, apologize for being rude/ignorant to her own menu, and just flirted with a co worker during the entire transaction. I know its minimum wage at a mcdonalds but Jesus wept this location needs better employees. As a manager of a retail establishment i was appalled at their customer service, and my wife was disgusted with their attitudes. At least the fries were luke warm.
Javier M.
Évaluation du lieu : 4 Chandler, AZ
Always dependable big Mac, fries, and nuggets.
Darrel A.
Évaluation du lieu : 5 Phoenix, AZ
The burgers are cooked magnificently, and the master chefs have a way with the salads that can’t just be beat. I also thank them for posting that sauces cost 10 cents extra — most other McDonalds don’t have signage saying sauces cost extra. They often close early on weekends to give staff members extra family time.
Grigour S.
Évaluation du lieu : 2 Scottsdale, AZ
My first time to this McDonalds in… well, I cant remember. The service wasn’t horrid. It was a bit slow even considering the line through the drive through. Maybe I was just tired and grumpy… I am a bit annoyed that I asked for dips for my McNuggets and they gave me NONE. Not the worst out there. They may get another chance but I am far from wowed at this rate.
Carmelo W.
Évaluation du lieu : 1 Glendale, AZ
My son has been going there with his friends and though its different times of the day, he has been finding hair in his food. That’s fucking disgusting. I hope this place goes out of business. My family will never eat there again.
Andrew P.
Évaluation du lieu : 3 Madison, WI
This McDonald’s is offset from the road a bit. Parking for dine-in or carry-out is quite convenient, but navigating into the drive through lane is a little tricky. Watch out for people driving out as you try to enter. Otherwise, it’s a regular old McD’s. The staff were resonably friendly when I was there.