Hurricane Grill & Wings

OK Folks — they have a new chef that started a month ago. I don’t know what it was like before, but there was 9 of us last Saturday and the food was great! Everyone enjoyed their meal. My mom, the hamburger connoisseur, said it was the best hamburger she had in 10 years! The wings were very good. The location makes it hard to see/​find, so give it a try and spread the word.

Been driving by this restaurant for quite some time so my boyfriend & I decided to give it a try. As soon as we walked in, immediately we noticed it was waaaay to bright. I get the whole beach, ocean theme but if you didn’t know any better, you would think the place was still under construction. It was Friday evening & it was dead if that tells you anything. Anyways, service was decent. We shared an order of nachos that came out as soon as we ordered them so clearly they just scoop shit out of a can. Nothing fresh or good about them. We ordered 15 wings, tried Fire & Ice, teriyaki, & buffalo parmesan medium. They were «ok». Flavor seemed pretty good but besides the teriyaki, they could have been crispier. We ordered two fruity alcoholic drinks that were decent but for the price, they could have been in bigger glasses, less ice. Overall we didn’t hate it but it definitely won’t be a place we will go back to anytime soon. One more negative. I went to use the restroom & in the hallway, it smelled horrible. I guess it could have been from sulfur water but it smelled like someone tore up a restroom.

If I could give negative I would– don’t waste your time reading the reviews just DO NOT COME HERE.

I went with my wife on a Friday night around 5pm. The place was pretty empty, maybe 15 – 20 people in the place which isn’t many as big as the restaurant is. We were promptly seated, that’s good!
I really wanted to like this place. I did everything in my power to like this place. I never actually got to try the food though. We sat for at least 10 minutes and a waitress never came to take our drink order or even acknowledge we were there. No smile, no «I’ll be right back», no eye contact. Nothing. Three waitresses were hanging out flirting with the bartender and laughing the entire time.
Worse customer service I have experienced yet in the valley. Trust me, the person who waited 40 minutes to place their order isn’t exaggerating. How is this place still in business?

Really I came in with the word partner for Veterans Day being a vet hurricane real gave me a free entrée and non-​alcoholic beverage and I love the wings the sauce was delicious the wings were large. Really enjoyed the service and how they treated us vets. I will be back!

We visited hurricane on a Saturday night. I was very surprised to see that not many people were there. Especially when ASU football was on TV. The service was very very slow.
The bartender filled the draft beer all the way to the rim of the glass and made the beer flat. We were shocked that there was not a manager on duty.
I ordered the fish tacos that were deep fried. It seems as though the greasr needed to be changed. The fish tacos came with chips as well and only one teeny tiny cup of salsa. I had to ask for more salsa and it still was not enough plus it took about 10 minutes to get it.
We came here just just after the restaurant had opened and it seemed pretty good. However, I don’t think I will go back.

Well the food was good! But the server was way outnumbered. Poor management I suppose. There was one server for the entire place at 9:15 on a Saturday night and she had at least 10 tables inside and out. There was no way she could keep up. Cute décor. We might try again, but most of the complaints on Unilocal are because of poor service. :(

This place went straight to the top of my worst service experience list. Server literally yelled at me because she messed up on my order. Also took forever to get the 4 wings I ordered, then another day for the check…
And the food was mediocre at best.

Came here after buying a gift card on
, and even after teading all the bad reviews. Let me say, you really gotta try this place! We loved it. We had no problems with waiting times. Our server Cheryl was awesome. The only negative thing was that we ordered backend cajun wings & they were out. Other that that everything was great. They were hosting a fund raiser which had a dj. It was kinda loud but he was playing great music. We will definitely be returning. I do recommend this place if u want good wings in a laid back atmosphere. Oh and 60 cent wings all October!!!

Excellent food and fab service is what gets the 5 stars! Inside has a surf atmosphere, very open with TV ‘s everywhere. Menu is slightly confusing but while enjoying an appetizer we figured it out. Our server was courteous and friendly. I had the wings and they didn’t disappoint! Big wings, wished the garlic in the Parmesan was slightly stronger. Menu looked to offer lots to choose from. Will definitely return!

This was my first time here. I am writing this as I sit at the table waiting for someone to ask me what I want to drink. I have been here for 31 minutes. At the 20 minute mark we asked a server that passed by and she said she would talk to someone.
I’m going to probably leave at the 40 minute mark. Not sure about the food but I’m not super impressed with the service…
…Oh wow. A server just showed up to take our drink and food order. I guess the actual server went MIA. Doesn’t seem like that should be my problem. Bad job so far. Might update this later if the food is decent. I ordered the all you can eat wings.
Update: It has been 16 minutes since the «fill in server» took our drink and food order. She came back to say that they only have one bartender tonight and the manager is stepping in behind the bar to help.
This place is ridiculous. They are not busy. I am literally looking at 5 other tables around me that have no people but still need to be cleaned. The tables around me got here after me but have already eaten some food but are looking for refills.
I have now been here for 54 minutes and haven’t received my drink yet.
It has officially been 1 entire hour. The server JUST showed up with our drinks and 2 of them were wrong. The 6 of us have been talking about going to Hooters but I’m really interested in seeing how this awful place pans out.
67 minutes and 2 of 6 people’s food has showed up. 1 of them is missing fries. The 2 drinks that were incorrect just showed up and are now correct. Please remember that this place isn’t busy, it’s just bad. I’ll update when I get my food.
So I got my food at the 75 minute mark. 10 wings came out and I immediately smashed them because I was so hungry. I asked for a refill on the wings. The server came back at the 85 minute mark and informed us that… you aren’t going to believe it… seriously…this can’t happen… they ran out of wings! Then she let us know that she was sorry and that she talked to the manager and our bill would be comped. 2 tables near us also got their bill comped.
I don’t see how this can happen. You are a wing place. The 1 thing you need to exist is wings. How?
97 minutes and still waiting for my second drink.

I’ve been waiting to come here for months. After all the reviews (terrible, not so bad and some second chances) we finally stopped by. Literally stopped by to be seated, given menus, water and waited.
Eye contact was made multiple times with the employee behind the bar… we waited… waited…BYE.
If you want food, go somewhere else.

Stabilized very well. Chocolate cake should be renamed sugar coma cake! Staff has improved and are more attentive then before. Good place for lunch too.

PROs: Food was excellent! I had the tilapia with rice and broccoli. My wife had the fish and chips and they were great as well. Had a really nice draft beer selection and there speciality cocktails were well made. Clean restrooms and lots of big TVs.
CONs: I understand the concept is South Florida-​ish but it’s color scheme is like a kids beach playhouse. Our server was very nice and informative, but she only came by every 10 mins or so. We had to wait a lil bit to keep the dinner/​drink flow going. The atmosphere for a Sat night during the Elite 8 basketball tournament was LAME! There was almost as many customers as staff members.
I would come here if your staying in a near by hotel and tired of driving. Other than that, take a 15 min road trip to something more vibrant.

So the place looks like Hooters threw up on Joe’s crab shack… that aside I gave this place a fair chance and was happy I did.
As an avid sports fan there are tv’s everywhere in this place great when watching final four games. Our waitress was honest with her recommendations (fish and chips and this drink called Adams Apple –angry balls and Sam Adams)
Food was hot and cooked perfectly. I ordered an item that I thought would come out tasty… at first I was going to order the steak currasco and decided that would probably be a bad idea
Only downside was that not all the food on menu matches the restraint theme… and I’m not a big fan of commercially packaged theme restaurants at all but it was conveniently close to the hotel we were at and had a great bar menu. Sometimes that’s all you need

What I ordered: 10 Wings– Maple pepper (5) & Mild Buffalo (5)
My experience is inline with the other 1 and 2 star reviews on this site.
–Staff was generally rude/​lacking in any professionalism (except for my server, who was polite when dealing directly with me).
–Wings were TERRIBLE… really dry/​overcooked.
–The «sauce/​glaze» was watery and lack any flavor
–The décor/​beach theme looked fun but was overshadowed by all the other negatives.
*** I complained to the manager about the wings being less then desirable. The Manager told me that «if I was going to complain about the food then please do not come back.» WOW! What kind of customer service is that??? Pretty much sums up the whole experience.******
–I WILL NEVER GO BACK TO HURRICANE GRILL & WINGS… and I suggest that you do yourself a favor and skip this place altogether!
–Overall I would love to see this place and the management staff get torn apart on a Food Network «fix my restaurant show!»

Very mediocre is how I would describe my experience at Hurricane Grill. After looking over the menu, I was really craving the jerk chicken wings but come to find out they were out of jerk sauce. Disappointing. After that I decided I would try something really spicy so I went for the spiciest wings on the menu, the garlic inferno wings. They were spicy not crazy burn your lips off spicy but they definitely snuck up on me. They also had a sweet teriakyi vibe to them. The bone in chicken wings them self were just okay, very small and kind of dry. My fiancé had the original hot buffalo sauce which was also just okay.
We also had an order of the bacon cheese fries which were good. We finished with a slice of chocolate cheesecake which was very disappointing. It literally tasted like the Hershey’s chocolate pie that you can get at Burger King.
Service was okay. Drinks were not refilled which is very important when eating spicy food. Overall I just felt like everything tasted frozen and or pre-​packaged. Just meh. I really didn’t care for it. I don’t think I would come back.

Great Service from moment we walked in
Hamburger, Wings & Grilled Chicken
Mmmmmm Good

This was our first time here. The wings were very good. Service was excellent.
Clean and well lit. Great food selection.
We would recommend Hurricane for a quick lunch, to watch a game, or to sit out on the no smoking patio.

1^st try at this beach themed sports bar… sound familiar? Menu has something for everyone but wasn’t executed great.
I enjoyed a fresh salad with plenty of moist chicken. Thankfully avoided the overly sweet dressing.
The Cajun chili burger barely had any of either on it. Fries were terrible.
On the bright side the muddy tea and soda had free refills.
Great service and plenty of big TV’s.
Next time I’ll stick with wings and beer.