Jimmy John’s

Went into the store versus going through the drive thru as a assume I would get better service (I never trust drive thru’s). Ordered a very simple sandwich. #16 no lettuce or tomato, add cheese. Only one sandwich, no chips or drink. Fairly straight forward. All of the employees were trading sandwiches (not knowing what order they went to). One employee just stood there with a dazed look on his face. So I ordered, got my sandwich and then went back to my place of work to eat the sandwich later. Opened sandwich, no cheese, no bacon, and a WHOLE bunch of lettuce. Now back in high school I worked at subway so I know from experience that being a «sandwich artist» isn’t all that hard. It wasn’t busy at all in there. The employees were all joking around, on their phones and talking to each other, not focusing on the task at hand. Too bad this is the closest one to my work but I guess I’ll just have to go a little further next time. Not impressed in the slightest.

I love their sandwiches. Particularly the Vito, Turkey Tom, and Totally Tuna. You can’t go wrong with ordering a sandwhich when you’re in a rush and just gotta get in an out, because they truly are freaky fast. However, I think their speed is really affecting their ability to do things correctly. It’s not a huge deal, but on 3 separate occasions I have ordered my sandwiches to be cut in half and they have failed to do so. And one time they failed to cut my pickle in quarters. Like I said, it’s not a huge deal, but why offer the option if you cannot follow through?

I order from this jimmy johns often… however they are no longer freaky fast… last 3 orders have taken over 45 minutes to deliver. I put in the tip online when paying in hopes of them seeing my generous tip however that doesnt speed them up.
I am done spending my money here.

Eh… they’re close to my house so I order from them pretty frequently. I used to work at a JJ’s in Flagstaff so I know it’s overpriced but I’m lazy lol. It’s a Russian roulette if they actually get my order right. It’s more often wrong than right. I usually only ever ask for no lettuce, which is apparently too hard to read lol. I get that the job sucks and it’s minimum wage, so whatever. But when I worked there my managers would be all over us if we did even the tiniest thing wrong. I guess the standards aren’t the same here.

Kuddos to the staff here today for Customer Appreciation Day. The line was long, but unbelievably fast. Such a large courteous staff. Your manager should be proud of all you kids. Great job!

The only thing good about this place is the drive-​through. The kids working there are very rude, and the subs are sub par to the surrounding sub places in the area. In a pinch its convenient and not horrible.

Love jimmy johns but SO ANNOYED that they don’t deliver to where I live. Been waiting a year for them to expand delivery zones. I live 2.5 miles away… don’t see why they can’t deliver. That’s what they brag about the quick delivery of delicious food well kind of missing out on the delivery part.

Yuck! Hard dry bread! Put cucumbers on my hubbys sandwich which he dislikes, instead of mine. Bland no flavor. I asked for no mayo but add Dijon mustard… nowhere to be found. $ 19 including $ 4 tip? Wish subway delivered!
One star is for the delivery kid, he was very nice. Won’t waste my $ there again!

Bread was hard as hell and they don’t make food as you order it. You have go back and have them fix it. Plus, my food was thrown in my hand. It was fast as advertised but rude and definitely not accurate.

My wife loves this place and hates subway. The food does seem more fresh here. It is a bit more expensive but the subs are huge and packed with goodies, so the price is with it. Overall I have to agree it is better than subway. Plus all the funny little sayings posted everywhere is amusing.

Great subs, if they ask you if you want whole grain, it’s an actual sandwich (boring), not a sub, so stick with the French bread if you are looking for a sub. They didn’t tell me that when I ordered, I thought it was like Subway, where a sub with whole grain is still a sub. The sandwich was delivered and was just okay, but not what I wanted, lesson learned for next time. Fast delivery just like the commercials. I used to get the Italian Vito with extra meat, lettuce, oil and vinegar, and tomatoes, tastes great :).
I have started to eat less to lose weight, now I order the Vito with extra tomatoes and extra lettuce. When you ask for extra vegetables they don’t charge any more (score!) and the sandwich feels fuller and fresher. They only charge for extra cheese and meats.

First time visit to Jimmy John’s and it was a deliciousness of an experience. They lacked a little customer service. We didn’t see a manager on premises. I’m sure the customer service would have been better if a manager was over seeing the place. The restaurant looked extremely clean and organized. We will be back…

Bottom line: This location needs remedial wrapping classes for preparing their unwiches. We’ve been here multiple times for our low-​carb Jimmy John fix, and EVERY TIME both of our unwiches start off with «insides» falling out because they aren’t wrapped correctly (we’ll go out of our way to go to the Germann location because they seem to get it right).
I don’t know… small problem? It doesn’t help that the time before tonight’s run, they forgot our chips at the drive through. I know what you’re thinking; listen, I give up the bread so I can have chips. Don’t judge me.

How is it that you don’t deliver somewhere less than 2 miles away? Pretty stupid if you ask me.

So I’m dining in with my girlfriend enjoying our sandwiches when I look behind the counter and I see an employee cleaning the AC vents with a duster. I see two problems with this. one the store is still open for business and two the cold cuts were not covered and below the AC vents that the employee was cleaning. Where did he think the dirt is going to go. what was that employee thinking. obviously he wasn’t. I don’t know how often this happens but I’m going to have to think about this the next time I need a sandwich.

Was really fast and so yummy! They also did something really cute. Where it has a space to put your name I put my fiancé’s nickname «Italian stallion» they wrote out Italian draw a picture of a stallion horse. Made my day! So cute. I’ll post a picture of it to.

Terrible customer service. The big red head manager was very difficult to work with. We tried to get a side of peppers and he refused to do so.

I was driving through downtown Chandler and spotted this free standing location, the first I’ve ever seen for a JJs.
It’s the usual Jimmy John’s faire, but slightly less expensive (’bout 50 cents) than their Chandler Fashion location. Now I love JJs, but I need to take them down a half star for all the nonsense going on inside the store.
It’s very much like the old high school cafeteria. Employees yelling at each other, goofing around and tunes dial up to ear splitting decibels, which makes it hard to enjoy a meal here.
We’ve all enjoyed high school once, once. Bueller? Bueller? Bueller?

I seriously think they were screwing with me just to see if I would write this. Went through drive thru and ordered 3 different sandwiches and 2 bags of chips. Order was repeated verbatim back to me not once, but twice.
Two bags of chips on top– one plain and one salt and vinegar. I ordered 2 plain.
Three sandwiches. 1 was not even close to what I ordered. One was a BLT on a hero instead of the wheat bread and the other was fine.
Topper– I looked at the receipt and not only was the receipt not what I ordered, the order was correct according to the receipt. So, the people making the food followed the ticket, but the person who took the order and repeated it back to me decided to push some new buttons leaving one person with no dinner and one with something he didn’t really want. .no one ate the salt and vinegar chips. But, I paid for all of it.
Yes, it was good, yes it was fast, but someone needs to tell all the 17-​year olds working there to be a lot more polite and a little more careful. Yes, I would return again because I do like the food, but this particular place should improve customer service and throw in the smile to conform to a «service with a smile» sales tactic. Putting the cell phone away while you are giving me my total would be nice, too.

Oh Jimmy Johns, you chain sandwich place, why oh why do you have to be in my hood!!! Your free smells entice me your fresh bread delights me, oh I could live on just your bread alone, but now your close to my house and will deliver sandwiches to me, is this heaven or hell!!!
Yep got me a Jimmy Johns right around the corner from my house now, and though I try to stay out of chain places, but I love love love me some Jimmy Johns! My daughter and I were starving and didn’t feel like making anything so she said lets order some sandwiches and have them delivered, I was like yea, let’s see how Fast their Fast is! Ok we ordered 2 Beach clubs & BAM! at my place in less than 10 mins from time we ordered them!
Sandwich was fresh and delish, and didn’t disappoint! Yep I’m a Jimmy Johns fan!