KFC

Is zero stars allow the chicken taste like crap they charge me for ranch and using
My card don’t eat here

If there were negative stars, I would use them! But they get one for the crew being nice! Took the family there to grab a meal. Inside was not busy, cleanliness was so, so. Couple in front of us were told 45 minutes for extra crispy chicken. We ordered 3 different meals. The bread on my Son’s chicken little was hard. They did make him a new one. My chicken tenders were dry and old, they did replace mine with an extra crispy thigh and drum that was fresh. They literally had no meat on them. My daughter in laws original chicken pieces were dry and lacked meat. Best part was the mashed potatoes. Not impressed with the food, and wish I would of spent my $ 20.00 elsewhere.

Every time my family and I come here to get food and take it home, they have to get something wrong. I had orders a large side of mac. I looked and it was a small side. No big deal, I’ll just go in and get the right one. When I got inside, the «manager» told me I needed my receipt in order to get my order CORRECTED. Really? Over a side of mac? (that you messed up on) So I went out, got my receipt, and went back in just to find out the manager had looked up my receipt on the computer and after finding out he was in the wrong, went and sat in the office and refused to speak with me again. Bottom line, no accuracy, no customer service, no ownership for mistakes. I will NEVER return.

Visited this KFC on August 18, 2015. I must have bad luck when I go there. This time I was missing an item from my order. Disappointed needless to say. The question is does management really care.

KFC fail!!! Ordered the 8 piece meal for the Family and specifically requested hot sauce and honey at the drive thru window. Got home and only 6 pieces in the bucket and no hot sauce or honey. The meal says 2 breasts, 2 legs, 2 thighs, n 2 wings. Meal had 3 legs and 3 thighs… Called the manager David who was also the cashier. The problem starts at the top I guess. He sounded surprised they made a mistake. Its not hard to count to 8. Thx for ruining our dinner. Will not return. 6 pieces for $ 24.30 Really???

Need to update menus for this store. Menu says they have corn on the cob. Nope. Also, when giving the order total either include the tax or don’t quote the price until we drive up to the window.

Have a craving for fried chicken at 9:30? KFC is one of the few choices, especially in this area. Note that the counter closes at 9pm. Only the drive through is open till 10. So I don’t know if they addressed my previous complaint about condiments and utensils being behind the counter because we showed up at 9:30. We only got the extra crispy this time, so I cannot comment on the «regular». It was good. Not too greasy, crisp, not burned. A lot of times «crispy» usually tastes partially burned, but not here.
I was glad we made this stop. Perhaps a tad pricey for what it is, but the chicken was good and satisfied the craving.

I wish I could give this place zero stars. It is that bad. It was not too bad a year or two ago, but the personnel changes have made things much worse.

I don’t understand Drew’s dilemma. I’ve never had an issue ordering the double down sandwich. Maybe his negative attitude and uncompromising demeanor prevented the pleasant employees from assisting him. Great place, great sandwich, great employees.

They refused to make a double down even though they have chicken, cheese and bacon. What terrible service. Just go to Chick-​fil-​a next door.

Convenient location– right off the freeway, service was nice but the manager was not. Very condescending and rude. Won’t be back.

Location: it is very convenient to get here. It is located right off Chandler and the 101 freeway and only 5 minutes away from the Chandler mall. However, the restaurant is relatively dirty. I literally have to use napkins to clean our booths before we could sit down on it.
Service: cashier is friendly and patience with everyone. However, you cannot use debit card for purchases. You have to use a credit card (which is BS if you ask me). I feel bad for the cashier who delivers this message to customers. I truly hope they will consider changing this ridiculous policy soon.
Food: I ordered 2 pieces of white meat chicken and my two size are claw slaw and mashed potatoes. The chicken is very tasty and claw slaw is delicious. Mashed potatoes were just «OK».
Rating: I don’t mind ordering food from here «to go» but will never sit in at this restaurant again. During the meantime, I will search for another KFC close by

Customers beware– if Angel is working in the Kitchen be very very careful. I placed an order via the drive thru for a chicken sandwich and diet soda with «no sauce». Shortly after I received the order I opened it to make sure the order was correct. The order was not correct so I parked my car and tried to go back into the dining area. The facility was closed so another rep ran to the door to help me. Once I explained to him the order was wrong he took it back to Angel in the Kitchen. I watched Angel look at the sandwich play with it then toss it to the side of him. Angel then bent down unwrapped what appeared to be new bread and place a new piece of chicken on top of it. Angel then told his co-​worker to tell me to walk into the busy drive thru to pick up my order. I told his co-​worker no the drive thru is full of cars! They then rushed my order back over to me– upon driving away I noticed the texture of my sandwich was weird. I opened it and noticed Angel had placed the same bacon with the same sauce back onto the sandwich and just pretended to throw it away. I walked back up to the door and was ignored by all of the staff. I walked up to the drive-​thru window and asked to speak to a manager– Angel looked at me and walked away. After several times of knocking on the window. Duane the manager greeted me and immediately apologized for Angel’s behavior and refunded my money. Please be aware of this cook– he does not care about t customer or what he does to their food.

Just went to this location and they are charging a fee for using debit cards. An additional 39 cent fee on top of the price of food. That’s a cost of doing business. I will never go to this location again.

I just are here and everything was fine. I had a two piece Classic Meal, all white, Extra Crispy with mashed potatoes and cole slaw. The drive thru service was quick and polite.

I love the Chicken Littles. it’s a throwback from 1988. Back then, Chicken Littles were $.49, were thin and square. Now they are $ 2.49, and sort of hot dog shaped. They actually use a chicken finger and a mini hot dog bun. The concept is the same, dill pickles and some sort of mayo sauce, fried chicken, and white bread. A+ to KFC for bringing them back.

I think KFC is on their way out of business. I know this is a bold statement, but consider my experience and that of other Unilocalers…
The woman taking our order was helpful and even honored a KFC coupon that she was unaware of but accepted after I was able to show it to her on my phone.
The food was good, but In my opinion, KFC is pricing themselves out of the market. $ 35.00 for a fast food dinner for 4 is simply too high. There are other options and many that are much healthier. At this price point, I have a much higher expectation than when I get takeout from the other less expense options.
We ordered drumsticks and thighs and they gave us wings. Unfortunately, we didn’t become aware of their error until we got home and started serving dinner. I recognize that some fast food restaurants no longer automatically include condiments and you must ask for them, but I was shocked that our takeout order was given to us without even an offer of honey or butter for our biscuits or perhaps napkins. Time will tell.

Always good fried chicken and comfort sides of mashed potatoes and mac and cheese

We went to the KFC on Chandler Blvd. & the I-​101 to get the 8 piece Family meal $ 19.99 + .99 (10 piece tender bites on special) for our visit to my 96 yr. old mother in law on Sunday.
She loves KFC!
I was quite disappointed in the price to quantity ratio. All 8 pieces of chicken fit in the same size box as the 4 piece biscuit box. The 3 chicken legs and 2 thighs looked the same size as wing drumettes. The 2 wings would not keep a sparrow aloft. The breast, although a little larger, was dry. The 10 piece Tender bites were also dry and the crust had come off in the cooking process. The sides were ok. Cole slaw, 4 dry biscuits, potatoes and gravy. I could have consumed all the chicken myself and still have room for sides and dessert and I’m not a heavy eater.
I have visited many KFC’s and they are all the same. It’s not just this location.
Absolutely NOT worth the $ 21.00+tax for me but worth every penny for the smile on my mother in law’s face! :-)