McDonald’s

We went here and they messed up my 3 kids orders and 2 adult orders. So I called in and was promised a replacement order when I came back in. But when I went back in they told me they would not replace the order and their policy is you have to bring back the food to get it replaced but none of this was told to me when I called in about the screwed up order and had the name of the person who told me this over the phone and it was even written in their office book for order replacement and they refused to replace the order after making me sit and wait for 45 minutes just to tell me this.
This was not the first time they had screwed up our order either. Anyone who has allergies and wants ordered food accordingly don’t go here as they don’t make the order correctly and what you get home and open your order up and see it is made wrong and you call them and they say that next time you come in it will be replaced and you have the receipt with name of person you spoke to and they even write it in the office book don’t expect it to actually happen and you will sit forever to find this out when they have maybe 1 or 2 customers.
I have never been forced to bring food back to get it replaced. Especially when you have hungry kids who have school the next day and so your not gonna make them wait longer to eat so you can take the food back that the place screwed up completely on. Your gonna call in and good customer service places say we will replace it next time you come in and actually do what they say. Then your gonna do what you can so your kids can eat quickly cuz your kids are starving right.
I see why this location has only 2 and a half stars it should be zero.

If you need to go to McDonald’s I suggest driving a mile up the road. This is probably the slowest fast food restaurant I have eaten at. The last straw was while waiting for my food in the drive through one of the managers was changing trash but after he was done he didn’t wash his hands and just put my food in the bag to give. I told them I was not accepting it and they at least made me fresh new food.

Been here several times. They always mess up my order, especially at the drive-​thru. Skip this one and drive 3 minutes north to the McD’s at Alma and Queen Creek. It’s much better.

This is a story about «going the extra mile»…
Which is exactly what I do when I drive an «extra mile» down the road to a different McDonald’s location, instead of going to this, closer, more convenient one.
EVERY single time I have gone to this location they have messed something up. Wrong orders, forgotten items, miss-​charged credit cards, are just a few of the things that this collection of knuckleheads consistently excels at.
Save yourself some frustration, and go the extra-mile…down the road.

Great for young children and the staff are always nice. They also have a TV with sporting events being broadcasted in the sitting area by the playground. It’s been my only opportunity to keep up with basketball this year.

Vanilla Shake and Chicken Nuggets and of course a Mcdouble hamburgers is my JOE’s favorite. We come here when we get the opportunity.