I am not directing this comment at any Motorola provider. I purchased FIVE Motorola Droid X2 cell phones. NONE of them work correctly. All stall or get stuck many times per day. Sometime we cannot call out using our phones(imagine needing to call 911 and your phones won’t send a call!) Impossible to type a text message or to do a search on an internet browser… Sometimes shutting down the phones helps(temporarily), but the only real fix is a factory reset. After a factory reset, ALL apps and downloads must be done again or you won’t have them available after the factory reset.