Popeyes

THIS place should be closed down asap, got chicken and it was dry as can be, must have been sitting there for many hours, dont bother going to this place, they dont care about thier chicken! its the worst of the worst!

If I could give 0 stars at this location I would. Worst employees and customer service ever. Popeyes is one of my favorites and I rarely go because this is the only location near me.

This is the coldest restaurant ever. Fix your thermostat. Bring a jacket, or go through the drive thru.

First, I love Fried Chicken. The food is good and this new building is beautiful and clean.
I rate the score down due to the service in the restaurant itself. I have been here 5 – 6 times now and the employees all seem ‘new’. Never has someone rung up my order without having to question someone else on how to do it. Never have we gone there when they weren’t ‘out’ of something I wanted to order. Just last Saturday night, we went into the dining room at 8:30 at night. Half of the dining room was cleaned up already and blocked off. By the time we left at 9:00pm, the soda machines had been torn apart for cleaning and we couldn’t refill our drinks. Come on, the place is OPEN until 10:00pm, be fully OPEN.

Got dinner to go! And it was delicious! It was super fast and easy. The staff was so friendly! I definitely will be returning soon.

It’s sad. Between the commercials and friends I expected more. The flavor wasn’t terrible but the 3 piece chicken was more like 3 piece Pigeon. I didn’t realize chickens were so small. For the price, go anywhere else including Winco next door and buy their fried chicken.
Truly sad.

Horrible never knew customer service can be so bad. The red beans and rice was runny.

Love Popeyes, but this location is the worst one I have ever been to. Both ice machines empty, old biscuits, I tried the tea and I am sure it wasn’t made today. Only two other customers but yet tables are dirty, trash over flowing. Its after 3:00 pm, plenty of employees (6) here to take care of the neglected dinning areas and restock, but they stand behind the counter playing grabass with each other. I wish there was an option for zero stars. Do not recommend this location.

By far the worst experience at a Popeyes ever, and i wasn’t even the one to go out and get the food. My GF ran to popeyes to get us some food today, and she was in abit of a hurry since she had about an hour to kill before she had to go to work.
Anyway, when she came back she started telling me how incompetent some of the workers are. When she received her order, she noticed some of the items were missing. She also asked for BBQ and Ranch, however they decided to just throw in some mustard instead. When she asked if she could get her BBQ and Ranch, one of the girls gave her a rude look like it was a huge inconvenience. She finally got the rest of her order and came home.
When she got home, we started getting the food out of the bag and noticed they gave us 2 sides of Mac n Cheese instead of the 2 sides of Mashed Potatoes we ordered.
The Chicken was completely inedible, it was cold, and it was old. We had a piece of chicken each and threw away the remaining (3) strips we had left. We spent over $ 20 in food. We could have just gone to a sit-​down restaurant, gotten fresh made to order food, served to us with drinks for that price. Instead we got this.
I will NEVER EVER drive the 4 miles from my home to get this garbage at this location. I used to live across the ST from the Elliot and Priest location. That one is MUCH better.

The staff is consistently rude and my orders are regularly wrong. Keep in mind I order for 5 – 6 people each time I come adding up to around $ 55.00 an order. We come about once a week. Last night’s episode was the last straw. That being said. you know I either love the food or I’m a glutton for punishment. :)
@Amin Bhanani,
I believe you are the owner of the 1299 N. Arizona Ave location. If you could get your leadership squared away in this establishment this place would be awesome. Meanwhile your staff is losing money for you my friend.
Hope things change, my kids like their dad love some Popeyes!

First visit ever to a popeyes in my 33 years of life. Pulled into drive thru which they have 2 ordering stations. Asked if they could give me just a minute to look over the menu then a guy comes on the intercom and asks if we are almost ready like he is in some type of rush. Not to ask if we had any questions or needed help. Absolutely horrible customer service. I backed right out if drive thru and went else where for dinner. To think these little kids want $ 15 an hour ha yeah right.

One of those many experiences where I should have read deeper into the many ratings.
Before I start I would like to say that there were 15 employees working when I was there. Seriously? I’m just going to assume it was a training session because no fast casual restaurant needs that many employees working and bumping into each other.
I ordered an 8 piece Mix Box ($ 12.99) and 2 sides; Reg Red Beans ($ 1.99) and a Reg Mac & Cheese ($ 1.99).
The chicken was fine. Nothing special at all. K thought for the money I should have just picked up 2 whole roasted chickens at Costco. The sides? Well I can only comment on the Red Beans because instead of Mac & Cheese I got Mashed Pot & Gravy. And C was really looking forward to the Mac & Cheese. The Red Beans were fine, again, nothing special. For the 2 bucks, the size was pretty small as well. K ate the Mashed Potatoes and Gravy and she said it was fine as well, but again, nothing special.
Average Chicken, employees can’t read/​fulfill orders, price vs size ratio a bit skewed. 2 Stars.

I just enjoyed another great lunch here at Popeyes. The food couldn’t have been any better and the service was fine. This place is definitely on my short list of quick and easy lunch spots.

This was my first time at this location. The service was bad. I had to wait 15 to 20 minutes for my order. The food was ok. Their mashed potatoes with gravy is better than church’s chicken and kfc. The management team needs to work on their service. The line was close to out of the door and there were upset customers in the dining area who have not received their food while the carryout customers received their food first. Finally, I advise to check your orders because they forgot to give me one of my side orders. Get it together management of Popeye ’ s and staff.

I was extremely excited to eat at this location because it is really close to my work. I had an overall great experience, the workers were nice, the atmosphere was clean and most importantly the food was good. I will definitely eat here again in the near future.

It’s Popeye’s. A Cajun-​style fried chicken chain. This location was fine. They all yelled «welcome to Popeye’s» when we walked in (not necessary, but at least they noticed us!). Service was prompt. No problems experienced.
Food was good as it usually is at Popeye’s. No complaints. I do wish they offered jambalaya or gumbo for sides. I believe some locations do. This one (and another in San Tan) don’t.
if you want fast-​food fried chicken, they’re «A-​OK».

Ordered the eight piece spicy chicken meal with cole slaw and biscuits. We also ordered a large side of French fries to go with our meal. The French fries were to die for! Hot and crispy!!!
The place was hectic for it was really busy. Our meal came out correct and it everything tasted fresh.
One thing that did bug me was that if you want any dipping sauces they will charge you 30 cents. So next time al just bring my own ranch from home. The least they can do is give you one for free.

I couldn’t believe the service we received. We checked our order at the window and was missing part of it. The guy running the drive thru acted like we were insane that he didn’t put in the bag. Once he had me open the boxes to show him it was missing, he grabbed the rest of our order and threw it in a bag to give us.
No forks. No straws. No napkins. No dipping sauces.
Rude.

Worst experience ever here. For a new place that just opened you would think they would’ve been more organized.
When we pulled up to the drive thru I wasn’t sure what I wanted so I told the guy to give us a minute. He then must’ve asked me five or six times what I wanted to order. Didn’t I just say to give us a minute? So here is our exact order. 2 orders of the two piece dinner meal. One order with cole slaw and an extra side of Mac and cheese. Also wanted both of them to be legs. Both of them must be mild.
We pulled up to the window to pay and get our order. Didn’t even get a thank you. When we got home the order was completely wrong. I didn’t get two legs like I specified, they forgot my Mac and cheese, and our chicken was spicy. After 5 – 6 phone calls to the number that was on the receipt, and someone actually answering, they told us that they have new staff. They are only getting two stars from me because they would give us the same order for free. Note to staff, maybe you should check the order before actually giving it to your customer.

Pulling up, the parking lot was packed so I opted for the drive-​through. There are two drive-​through lanes and one was free. It took less than five minutes from the time I place my order, to the time I had my 3 boxed dinners and was driving off. Placing my order was easy as the menu is very well organized and the order taker asked specifically for the side, mild or spicy, sauce (sweat heat is to die for!) and drink.
The food was tasty. My 6 yr old who is an extremely picky eater, even enjoyed the popcorn shrimp (she may or may not have been told it was chicken) but said it was a bit spicy (I guess for a 6 yr old it may have been). The chicken tenders and bone in chicken were both good. Had the cajun fries, mac and cheese, and mashed potatoes.
Priced comparable to Church’s but we will definitely drive out of our way to go to Popeyes (about 4
Miles from us) instead of Church’s (about ½ mile away) since they got our order right (something Church’s never can accomplish)