The UPS Store

Chloe did us a huge favor of efficiently notarizing six sets if documents in no time at all. Since Chase Bank no longer notarizes documents for their customers, she will be my go to person for notary services. Thank you for your help!

Quick efficient and offered me a coupon during the week before Xmas! Absolutely no complaints and will do ALL my shipping through them. Also offer USPS shipping as well.

I ship every week from this ups location and the staff is beyond helpful and friendly! Love it!

On my way in for coffee, I decided to check how much it’d be to ship a pckg. I was greeted immediately and received fast and very friendly service. I checked in late on Unilocal,but the coupon was still honored! Great customer service and very convenient! I highly recommend this location for your shipping needs!

Don’t waste your time going here. I just went to this location on Wednesday ⁰³⁄₂₅ and I paid $ 16.35 for a package to be sent from Chandler, AZ to Tucson, AZ. I was sending a special package to my friend whose birthday is this Saturday ⁰³⁄₂₈. I was told with this shipping method that she would receive the package on Thursday ⁰³⁄₂₆. I was impressed with how fast they could ship it for me, but then again the drive from Chandler to Tucson is only a 2 hour drive max. I also received a tracking number and I was supposed to get an email notification as soon as she received her birthday package. I did not get one yesterday ⁰³⁄₂₇ when it was supposed to be delivered. I thought maybe 1 day was too fast, even though I paid an excessive amount for that to happen. So I log on to UPS website this morning and lo and behold, my package is in California and isn’t scheduled to arrive to my friend until maybe Monday ⁰³⁄₃₀ end of day. WHY IS MY PACKAGE IN ANOTHER STATE???
I contacted UPS via the live assistance online and the rep has been NO HELP whatsoever to me. «LaRisa G.» is her name. I explained my problem to her and all she replied back was «I’m sorry you have experienced problems with this shipment» and offered me no solutions to my problem at all, nor a refund. When I asked her what she was going to do to solve my problem, she replied back «Feedback such as yours allows us to continually improve our services.» What kind of a response is this???
I continued to ask her questions to try and fix my issue, never swore at her once or anything, kept my cool the whole time, and then she told me she did not have any solutions for me and disconnected our chat.
I am appalled at the service I have received from UPS and will NEVER give them any business ever again, and will make sure to spread the word so that no one else gets treated like this or has this happen to them too.

I didn’t appreciate it taking over a half an hour to send something internationally. I was constantly questioning about what I was sending.
I had no issue with the notary– but when it comes to check out. It took way too long.
I asked for overnight shipping. I got two day. I asked for UPS I got DHL.
She questioned the postal code for the country I was sending to. Nothing helpful or polite.
I may just go get notarized here and send via Fed-​ex it’s only 2 dollars more FOR OVER NIGHT.

Fast and courteous service ! I was in and out in a few minutes. The notary guy was friendly, efficient and he was very helpful. The made sure that every one was being helped.

It’s a UPS store. I had to ship something. I walk in, they weigh it, tell me the charge for various services, and I pick the cheapest (and slowest, of course).
No muss, no fuss. In, out, done. No complaints.
They also have shipping supplies, but I didn’t need any so can’t really comment.

This is the worst UPS store I have ever been to. The gentleman in front of me only needed to buy one stamp and the employee asked him if he had cash or if he could buy anything else because it was costing him more to run his debit card than he was making on a stamp sale. When it was my turn, I was shipping out a prepaid box. The rep asked me to buy my own tape to close the box, because he wasn’t making any money on my shipment! Needless to say when you are providing a service to people, this is not the way you bring in business. I always ship with UPS but this has made me second guess my choice.

I needed to send something and I needed it to get there in a timely manner. I also needed a copy of something. This store is located next to Bashas on one side and Starbucks on the other. I walked in and recieved a friendly greeting. I told the young man what I needed and I was out the door in about 10 mins. You can make copies, ship packages, rent a p.o. box, and send mail all from this location. And the staff is friendly and helpful. That’s five stars in my book!

I cannot praise these guys high enough. When my brother and I were finishing emptying my mothers house because it had sold (sniff) I wanted to make sure her grandchildren, our kids, got plenty of keepsakes. Some of it I had packed to ship but they didn’t think it would make it so they completely repacked entire China sets (4 of them) to ship to Austin and Dallas, Texas and Chicago, along with many other breakable items to be distributed among the 4 out of town grands, plus stuff to my brother’s and nephew’s in Amarillo.
We were in there every day for several days in a row taking stuff to them to ship. It did cost us an arm and a leg but how do you put a price on keepsakes and family heirlooms? The important thing is every item in every box arrived safely at its destination! This all happened last September ’07, but since I was in Chandler for my cousin’s funeral this week, I made sure to stop by this place before I left town to let them know how much I appreciated the care with which they packed and handled everything. The owners, Michelle and James, remembered me and were just as nice as I remembered them to be.
If you ever need to be sure something of value reaches its destination safely, this is the place to go!