I was in town visiting family and decided to eat at US Egg as I had positive experiences previously. The customer service was horrible both times I visited. The first we waited a good 20 minutes before being greeted by our waitress and a hostess took our drink orders as she could see us growing uncomfortable. The waitress took our orders and checked in after the food came out… which we had quite a few pieces missing or made incorrectly. She never apologized for the inconveniences. We decided to give it another try and the second visit was far worse. Around a 25 minute wait to be seated which was understandable since it was Sunday morning. We were seated out on the patio which was actually nice and quiet and not too hot in the summer sun! The refills on drinks were not automatic we had to flag down our waitress twice for refills on water and OJ. However we placed our orders and all of the meals came out after 40 minutes except for mine… it arrived 10 – 15 minutes after everyone else’s after we had to remind the wait staff twice. We spoke with the manager who was very nice and apologized for the inconvenience and completely covered my late meal. The waitress also apologized and was genuinely apologetic about the error. I will not be returning to this location simply because of the service.
Kim k.
Évaluation du lieu : 1 Gilbert, AZ
Going out for breakfast is a treat due to our very strict budget. There was a hair on our fork I really should have left at that point but my 8 yr old son is going through a growth spurt and was ravenous. The waitress said that’s gross I agreed. After that everything we got was completely cold. There was zero love put into our breakfast today. The manager at the front desk gets a 5 star he’s very very good. I have never made a 1 star review before there should be a place to write a comment instead of Unilocal but the receipt they requested a review on Unilocal
Vanessa G.
Évaluation du lieu : 2 Chandler, AZ
I don’t know if it’s bad luck or what, but every time I come here I always get very bad service from the waiting staff. Every time that I have come with one of my friends, it has been pretty empty in the restaurant. Yet still, we have waited almost 20 minutes to even get greeted by a server and even longer for drink refills. The server that we get either doesn’t care enough to provide even the minimum amount of good customer service(and I am not a picky, mean, or difficult diner whatsoever) or they take our plates away before we even finish our food. It’s very weird and awkward to say the least. Almost embarrassing since we have never had a bad experience with the food thus far. For example, the other day when my friend and I were dining in for breakfast, we waited about 15 mins for a server to come greet us in an almost empty restaurant. Meanwhile, the waiting staff was laughing and gossiping up front instead of actually checking to see if anyone needs help or how their experience is. A random server/manager/whatever that works there decided to come ask us what we wanted to drink, and that our actual server would be right over. When he comes back with the drinks, our server just shows up and asks us if we are ready to order. NONAME, NOGREETING, NOTHING. Her service was horrendous to say the least even after that defining moment. Surprised I even tipped for that. But I am not the type of person to stiff a waiter or waitress. Needless to say, I probably won’t be coming back here.
Demetria R.
Évaluation du lieu : 4 Phoenix, AZ
Loved the chicken and waffles.
Alan K.
Évaluation du lieu : 5 Chandler, AZ
My friends and I made our third visit to U. S. Egg because we enjoy the service and food. We were greeted by a friendly and cheerful greeter and restaurant manager. Our server was friendly with a good sense of humor. The restaurant and Mens Room are clean. My breakfast on Saturday morning was the Sonora breakfast burrito with a larger than expected order of hash brown potatoes and large pitcher of ice tea. My Sunday morning breakfast was the traditional breakfast with a side order of bacon cooked exactly they way I asked. Both breakfast were tasty, actually I have no complaints about my 2 breakfasts. While other customers may feel otherwise, breakfast at u.s.egg is a must for me and I know I will return next year for my annual visit for Spring Training
Kayla K.
Évaluation du lieu : 5 Chandler, AZ
I’m not a huge breakfast fan, but I really enjoy this place for lunch! Burgers are always cooked to perfection. Food is always fresh and delicious. Staff is always extremely nice also. Definitely recommend if you want a great place for lunch:-)
Bill T.
Évaluation du lieu : 4 Arlington, TX
Had a long flight and went by US Egg for breakfast after landing. Great meal — corned beef hash was great, the wife’s gluten free French toast was good. Only thing keeping form 5 stars was over medium eggs were what we call over easy in Texas — maybe it was a regional thing. Will try again.
Shawn W.
Évaluation du lieu : 4 Atlanta, GA
Good food though the hashbrowns are only sometimes good. Sometimes they’re steam-trayed when they’re busy and that ruins them.
C R.
Évaluation du lieu : 5 South Mountain Resort, AZ
Wow absolutely the best breakfast by far. Really good pancakes, I also got the huevos rancheros. Oh emm Gee… very tasty and delis hours at a good price. Good atmosphere and very friendly servers! Definitely coming back!
David P.
Évaluation du lieu : 5 Bellevue, WA
Great menu for all kinds of hunger levels and dietary restrictions. In and out of there quickly and the water cup never went dry. All the best signs of a b-fast joint!
Rhea B.
Évaluation du lieu : 3 Honolulu, HI
Simply put, dining at U.S. Egg for brunch was A-OK. We were lucky not to wait long for a table and that our server was attentive but to be quite honest, nothing really made our visit there memorable. Sounds terrible but the best thing about my meal was the fact that our server left the water pitcher and coffee thermos on the table for us so we wouldn’t have to wait for refills. That’s something on my wish list for every restaurant as I drink a ton of water. Anyway, the customer service was good. We didn’t have to wait for a table and we didn’t have to wait long for our food. Portions were huge but food was overall mediocre. Eggs were a bit bland and the hash browns were a bit soggy. I liked the decorations; they were really patriotic. My favorites were the huge map of America marking all of their locations and a U.S. flag made out of egg cartons. Other than that, I’d survive not ever eating at U.S. Egg again.
Karen W.
Évaluation du lieu : 4 Tempe, AZ
I love eating at the U.S. Egg in Tempe, was in the Chandler area, and wanted to start off the new year right by eating at a good breakfast spot! A lot of other people had the same idea as we did and when we arrived around 11:30 there was about a 15 minute wait which wasn’t too bad since there are several benches people can use to sit and chill. It also gave us time to browse through the menu and pick out our food. I got my old standby, the half and half: 2 normal sized protein pancakes(Versus the flying saucer sized ones that come with a full order) and a skillet of your choice. My favorite skillet is the chicken bacon because of the mixture of ingredients and flavors. It was served with one egg(Ordered poached today). It was made very quickly, especially considering the high volume of customers in the restaurant today, and tasted great. The protein pancakes were slightly crispy with a hearty mixture of batter, oats, a touch of cinnamon, and blueberries. A full mound of butter and some thick maple syrup were the accompaniments. The skillet was equally as pleasing, with a filling amount of chicken, bacon, potatoes, and melted cheese. The only slight negative was that there was a very slim amount of paste-like avocado mixture on the skillet. In other versions I’ve had they normally give you a few slices of avocado. Service was decent considering there were so many people eating here today, and I appreciated that the server left us a whole pitcher of iced tea and a whole carafe of coffee so we could serve our own refills. The actual atmosphere of the restaurant is similar to the Tempe location, except the Chandler restaurant seems to be able to seat more people. Overall a good place for breakfast!
Josh B.
Évaluation du lieu : 5 Boise, ID
Came in on a Sunday morning. Very busy. Waited 25min. But other than that, food came quick and was hot and tasty. Service was excellent and friendly even though they were slammed. We’ll be back.
Carolyn P.
Évaluation du lieu : 4 Albuquerque, NM
It’s rare that an entire staff is as friendly and pleasant as the folks at US Egg. I’ve never encountered a negative or even remotely neutral persona here. Plus the food is great and my coffee cup is never empty. If you haven’t already, you gotta try the protein pancakes. One bite and you’ll be a believer!
Andrea R.
Évaluation du lieu : 5 Tampa, FL
Stopped by first thing in the morning. Had a protein waffle with blueberries, bacon and coffee. Good service and hey, the waffle was delicious. Highly recommended
Nancy M.
Évaluation du lieu : 5 Chandler, AZ
We have been enjoying the fabulous meals at U.S. Egg for more than 20 years and are amongst their biggest fans! This family owned business is wonderful and it’s nice to be remembered when you’ve frequented a business so much. We were thrilled when they came to Chandler although frankly we’d have continued to drive to Tempe or Scottsdale had they not come this way. It’s THAT good! Our service is always awesome and as I said earlier the food is great!
Paul F.
Évaluation du lieu : 5 Chandler, AZ
Delicious! My wife had the eggs Benedict and I had the Arizona Fritata. My daughter had the half and half and picked the protein pancake and skillet. Very good!
Christina C.
Évaluation du lieu : 3 Los Angeles, CA
Not great but not bad. Went here with some friends for breakfast after we found out our first choice restaurant was closed on Mondays(bummer). This location is quite big inside and was very slow on a Monday morning. This was perfect for our needs since our service was fast — food came out quickly! Everyone was very nice. I have to eat gluten free(Celiac), and I didn’t do much research on this place before I came(like I said it was a last minute decision). So to be safe, I ordered 2 scrambled eggs, side of bacon, and side of fruit. I was pleasantly surprised at the size of the sides! I got 4 big pieces of bacon and a mound of fruit! The eggs were bland, but that’s how I ordered them. They were cooked well though. As I was leaving, I noticed a sign that said they are now serving gluten free pancakes and waffles! Bummer I didn’t notice it before or else I may have tried them. Can’t comment to how they taste. My friends got non-gluten free protein pancakes, apple cinnamon pancakes, and french toast. They said everything tasted good. This place isn’t going to knock your socks off for breakfast/brunch, but we didn’t leave disappointed either. The pancakes are BIG! It comes with 2 large pancakes(the size of the plate). You could easily share that and another egg dish between 2 people.
Heidi E.
Évaluation du lieu : 4 Chandler, AZ
Had the gentlemen jim omelette and the garden omelette and a full order of the protein pancakes. Both were de-lish! US Egg is one of our favorite Sunday morning breakfast spots!
Marci C.
Évaluation du lieu : 5 Reisterstown, MD
Came here with my hubby and kids. Service and food was super yummy! Great service! Quick and super friendly! Highly recommend Yummy and fun