Banfield Pet Hospital

I am a big fan of Banfield pet hospitals.
By signing up and paying monthly fees of a variety of plans, my dogs can get almost free 2 yearly check ups and vaccinations. Also, with an upgrade, dental works are affordable as well.
Banfield Pet Hospital in Chantilly has the best doctors, nurses, and staff!
My dog had a variety of issues from behavioral problems to eating chocolates!
I was able to get him all checked out because all staff are so helpful and willing to accommodate our needs.
Also, there are EMR available for your pets online!

Here with my friend and her dog. It is good to see how this visit goes in an event I need to take my dog here. Her dog was here for shots and a comprehensive exam and the assistant told her, that her dog needed vaccines that she already had. Also, her dog had issues like allergies and other issues no one told her about. She was upset because apparently she has spent over $ 1000.00 and her dog had untreated issues discovered last visit and wasn’t told. Apparently, she was suppose to take precautions before this visit and was not told therefore the $$ keeps stacking up outside of what the plan covers. Just from listening it sound like I am witnessing someone purchase a car.
I’ll stick to the Fairlakes location. :-)

This is a cautionary tale for those that take their pets to Banfield. My perfectly healthy dog Rex, went in on Oct 21, 2014 for his comprehensive Exam, which he was given a clean bill of health. I asked the vet about the 6 month product for Heartworm, which is ProHEart 6. She said that it was used there, and it was safe. I purposely asked whether it could be taken at the same time as other vaccinations, as Rex was having the bordatella vaccine as well. I was told it was fine. Rex galloped out to the back to have the vaccines done. Within 2 minutes, Rex was throwing up. Within 10 mins, they brought him back in the room and he was flat on the table. He was kept for observation for 5 hours, at which time they called to let me know he needed to be transferred to an emergency hospital. I drove him there, where myself and my children were told Rex was in liver failure and bleeding internally. A perfectly healthy dog ended up having to be put to sleep last night. Why? Due to a vaccination that has harmed countless other dogs. The Client Information sheet on ProHeart 6’s site gives heartbreaking info:
. The pertinent line is here: Allergic
reactions have been reported when ProHeart 6 and
vaccines have been given at the same time.
MY healthy puggle is now gone, and my children are not sleeping. They were robbed of their dog, and why? Because a horrible product, with a history of deaths is still on the market. Banfield, even though now not required because of legal crap, does not have to inform you of possible side effects. Most importantly, Rex got multiple vaccinations at one time, something the Proheart 6 website says not to do. Be very careful my friends…

Always seem to get all kinds of upselling or additional charges. Gets annoying to find all kinds of problems for animals who live in the house all day and night.

I have never posted on Unilocal but because of the amazing experience I had at this location, I felt compelled. My dog had bladder stones and I called frantic because I felt the condition was worsening and the Sterling location was booked up. I spoke with Dr. Sharma over the phone and he advised me to bring her in that day for surgery. The staff was extremely accommodating and friendly. Dr. Sharma and the other doctor (I forgot her name) put me at ease right away and were very knowledgable. I am so impressed. I’m blown away by their level of compassion, knowledge and customer service.

The veterinarian that saw my cat was Dr. Hanna Maskalkova. Do not go this hospital. Save yourself the headache and take them somewhere else.

I did not have a great experience at this location a few weeks ago. New to the area, we did not have a regular vet. My cat was vomiting a little too regularly, so I took her up to Banfield to see if they could provide some insight. The receptionist took a ton of information from me, that accidentally got deleted and we had to start over — okay, no big deal, technology can fail us, but my cat is NOT happy in her carrier so I was hoping it would take the second time. She asked me how much my cat weighed, I guessed around 5 lbs. She wanted me to put her on the scale in her carrier, and proceeded to tell me she was 26 lbs… she’s a kitten, but sure, let’s just put that.
I was sent into a room and did not have to wait long, which was nice, and a nurse took some notes on our situation. She never asked if my cat was an indoor or outdoor cat, and left her page of notes in the room when she went to go talk to the doctor. She came back with a list of tests the doctor said to run (having not even come in to see the cat!) that was upwards of $ 300. The nurse asked if I wanted to see the doctor… well, yes, that’s the whole reason I’m here. Doctor comes in, I explain the whole situation again. She examines the cat (which I guess would never have happened if I didn’t ask to see the doctor?), and wants to ADD two more treatments to the list, making my total almost $ 400. Without going into too much detail, I decided to have her give my cat two injections. I could hear her screaming from the room they left me in, and when she came back she said, «The shots are painful and they often burn cats pretty badly». Information I would have appreciated knowing before randomly agreeing to two of the 10 tests/​treatments listed for me what seemed to be arbitrarily.
I went to check out and was told I could come back for blood work in 72 hours if the injections didn’t help. I asked if I would have to pay the $ 50 consultation fee again and I was told it would be reduced to $ 33, plus the costs of the tests. Hmm.ok. The packet they gave me upon leaving listed her overall assessment as «Needs Improvement» with a long list of areas that she appears to be normal (most of which were not examined), and then «Dental Issues» and «Gum Issues» under «There were some exam findings outside the normal range», neither of which did I see get examined OR were discussed with me. So, does my cat have problems in these areas or is this supposed to get me to pay for more treatments?
I did get a follow up call, but unfortunately the injections didn’t help. I ended up taking her to another vet, and she was dewormed prior to spending hundreds of dollars on blood work, and has been much better ever since.
I’m sorry, Banfield! You seemed super convenient on paper, but did not meet my expectations.

Chantilly Banfield Pet Hospital has great customer service and a superb staff. They are organized and make making appointments a breeze over the phone. Although I have not yet experienced any major pet illnesses, I appreciate their professionalism and kindness that they share with my pet rabbits. It is difficult to find vets who have dealt with rabbits before, but Banfield has very knowledgeable veterinarians. When my rabbits were bunnies Banfield helped me clip their nails for a reasonable price and they always did a good job; close cuts. I took my bunnies to another place before this one and they made my babies bleed so Banfield helped restore my trust in vets. I fully recommend Banfield Chantilly to pet lovers.

Rushed my baby there last week since he was extremely sick and was nicely impressed. I’m used to going to Banfield in Sterling but this location was very convenient, since it was close to work. They took great care of Buster who is now doing well. I was afraid of not having the same great experience I’m used to having at the Sterling location but I was at ease when I met w/​the vet. She and her staff were extremely nice, caring and supportive. I’m so thankful for having the chance of switching offices when most needed and will definitely be going back. I’ve always known that the plan we have is a wellness and not an insurance plan, however, it would be ideal if eventually Banfield adds insurance or more coverage. Regardless, the plans we have for our 3 dogs have saved us tons of money and we are extremely thankful for it.

I have had a great experience here so far. We bought the one-​year plan for our new little Coton de Tulear puppy. He got a little sick int he first couple weeks we got him while he was adjusting to the new environment, and they were great. We brought him in a couple times in the first week, and the vet was so nice. She called us multiple times to check on him to make sure the medicine was working well and to make sure he is okay. She even did a bunch of research on our dog breed (since it’s a somewhat rare breed in the US, it’s not well-​known).
So far our experience has been excellent, and I am happy I got the one-​year plan. We priced checked other local vets and Banfield definitely takes care of the the basic puppy items (shots, neutering, etc) in the first year at the best price for this area, which happens to be more in line with what other vets, not in the DC-​metro area, charge.

I love my pets. Really. But they’re animals. I used to go to local vet who charged through the nose for all kinds of recommended tests ($ 35 fecal floats? Every time I come in, for 2 indoor cats?) so I’ve turned to Banfield and their Optimum Wellness Plans.
Basically you pay a monthly fee (there’s 3 – 4 different levels that are roughly $ 20 – 35 per month) for free checkups whenever you want and yearly vaccinations. If you have a puppy or kitten, the plan includes a spay/​neuter, and for older pets, it includes a dental cleaning (if you get one of the higher level plans). If your pet gets sick, you still have to pay for medication and non-​routine tests, but it’s at a discount.
I have to admit — I probably don’t take advantage of all the services that come with my plan even though their operating hours are VERY convenient — they’re open until 7 p.m. and on Saturdays.
As far as the care: the vets are fine. I get the feeling that they’re not making as much money as they would if they were working at a private vet practice (I think of Banfield as like a vet HMO) but they’re good enough for me. I’m not expecting, nor do I need, Dr. House for my pet. It’s a good situation for a regular pet with regular needs. The facility is clean, the vet techs are nice and gentle — I have no complaints at all.
PLEASE NOTE: If you’re a new patient, you can ONLY sign up for an Optimum Wellness Plan when your pet is HEALTHY. If you go into Banfield with an issue — even something minor like runny stools — you will not have the option of getting the Wellness Plan until your pet is all better and you will pay the regular veterinary fee (which is comparable to any other vet). So it’s smart to get on board right away — then when you have an issue, it’s much cheaper. Info for the different plans is at:
.