Midas

Great, great service! About a month ago I was having some issues with my car and I went to the location right next to my job. They were able to do work on my car while I was at work. They even had it finished before my work day was over. Staff were very friendly and helpful!

I have been going to this Midas for over 15 years. I have never had a bad experience with them be it an oil change, an inspection or replacing the lighting harness in my dash. While I may not like what the bill added up to, the prices are fair and the work done well. No one likes to spend more money than they need to, right?
Recently, my ‘low tire pressure’ light came on, about 2 weeks after I had been in for an oil change. It turned out that it was just the cold weather we’ve been having, as all 4 tires were equally low. I was there less than 15 minutes and my tires were filled to the proper pressure and they filled my wiper fluid tank at no charge! How many times do you come across that kind of service today? Thanks, Brian! CG

I scheduled a routine oil change with them yesterday. While I was unsuccessful in getting an oil change, I was met with exceptional customer service while working with one of their Technicians (Keith). Before attempting to do work, he took the initiative to inform me of a damaged Oil Cooler Filter Housing which was dumping oil all over my transmission and out of my vehicle. He was gracious enough to top off my oil, enabling me to drive it to the dealership where they were able to address it under warranty. I will definitely be returning to them in the future for maintenance and regular oil changes.

CUSTOMER FOR LIFE!!! I am so HAPPY I went to Chantilly Midas. Everybody was great from the beginning to end. I always feel like i am getting ripped off every time I go to an automotive repair shop but not here. They fixed my car in a timely manor (have a 2007 corvette) the estimate was very close and I left feeling happy and my car was fixed the first time. I didn’t have to go back 2 or 3 times and tell the mechanic his job. Thank you Chantilly Midas!!!

Biggest Crooks, they are over priced and they don’t want your business, they don’t negotiate on prices and say they have set prices for everything. They did such a horrible job on my car. Go to any other location. THIS PLACE SUX! HUGE RIP OFF

I have been to the Chantilly Midas several times for an oil change now and have always left as a satisfied customer. Located in the inner corner of the Sully Place Shopping Center, Chantilly Midas has consistently offered great customer service. The mechanics are honest with their quoted prices, and have never pressured me into buying any extras (only suggestions). During my first visit here, the mechanic recommended that I replace my torn windshield wipers (with their own) for $ 25. I politely declined and no further urging or persuasion was prompted, which I appreciated.
I highly recommend checking their website for online deals which are readily available. My oil changes have ranged from $ 25 – 30, and each time I have presented coupons for additional services including filter changes, 4 tire rotation/​inspections, brake checks, and courtesy checks. All oil changes have only taken about 30 – 40 minutes and you are given the option to leave and come back, or to wait in their seating area.
Their seating area is very clean, with a television mounted on the wall, magazines, and even a small children’s play area. Appointments can be made via their online website or telephone, and they are very good with responding within the hour. Overall I recommend due to their prompt service and superb customer attentiveness!

I fully agree with Brian D. Excellent customer service and very honest in their work. My first experience was when I sent my 17-​year old to have his muffler replaced on our 1989 Toyota 4×4 PU. They treated him with respect and were excellent communicating the repair details with me. At that point I was sold. I brought in our older son’s car and asked them to make sure it is safe for him. He drives regularly between NOVA and Blacksburg so I was concerned. They made NO attempts to tack on and extra service, we just paid for an oil change. Again, their customer communication is outstanding!

I never use Unilocal but figured I had to after going to Midas. I took my car in and already knew what was wrong. They quoted me $ 300 which was high but okay. i brought it in and they looked at it and the quote jumped to $ 600! All I needed was a new flex pipe ($ 30) welded in. This should be a hour job at the most. They said they had to remove the turbo flange which is 100% false. I took it down the road and got it done for 250 $. If I didn’t know about cars like most average joes I would of been out 400 $. Do not go here people! just trying to save you the money of these theifs!

I called Midas on a Thursday around 11:30am, by 5:25 my car was in for it’s oil change. Amanda at the front desk is really pleasant, kind, and very helpful– excellent customer service. The tech who was working on my car was very nice as well, he came out to explain a problem he noticed and asked if I wanted to book an appointment, he wasn’t pushy or forcing me into fixing it then and there which is appreciated because sometimes I feel forced into a car repair other places I’m not totally sure it needs or I want before further research. This was my first time here– it’s in the strip mall with Little Caesar’s and Backyard, literally in the corner between the two. I wasn’t quite sure where to park so I found a spot a few rows back and headed inside, when my car was ready to be taken to a bay, Amanda said the guys would pull it around for me and not to worry about bringing it around, which is also awesome because I don’t know if I could’ve found my way to the right spot haha. I will definitely be coming back!

Terrible place, gave me a 1000 quote just to diagnose transmission. Will give the most expensive solution.

Amazing service, they honor their coupons, and will have my business in this area as long as they are in Chantilly.

Customer for life! I stumbled into this place because I needed an oil change IMMEDIATELY one day (I’m not good at car stuff) so they got me in pretty quickly and changed it. And then reminded me to change it more often. Very casually the mechanic said «aside from the body damage your car internally is in great shape.» I said thanks and left and didn’t think anything of it. Two weeks later I hit a nail in Vienna and needed a new tire. Took my car to the nearest place I could get to– Just Tires. They told me I needed a new serpentine belt and it was going to cost me $ 4,000. I was skeptical because of what Keith had told me only two weeks earlier. So they fixed the tire and I was on my way. I brought it in to Midas the next day and told them what happened and asked if they could look at the serpentine belt because apparently if that doesn’t work you’ll get stranded. They took one look at it and said «those guys are trying to rip you off, there’s nothing wrong with your car, no charge, have a nice day and come back when you need another oil change.» They have never told me anything was wrong with a car except an oil leak (which I knew about because there was oil in the spot I park my car in every day) and a tail light out (which cost about $ 10). They’re never anything but honest with me and they’re all very friendly. Whenever a friend has a horror story about a mechanic overcharging, I tell them to go here.

Good customer service. Took car in at 2 on Saturday since I thought I needed new brakes. They quickly took it in and found something stuck in there that was rubbing so they removed it and told me brakes were fine and no charge. Thanks!

Earned a Customer for Life
My wife has taken her car here for almost a decade for regular oil changes and minor services. Her customer loyalty paid off big time when a simple problem turned into a major one. Long story short: Midas stepped up, without any prompting, and took care of a major repair because they insisted it was the right thing to do. All our of cars will be taken there in the future as they have shown how a locally owned business backed by a nationwide brand can and does have the ability to provide real service to a customer.

I just got back my car from Midas and I am on Cloud 9 with how happy I am with the service I received. They are friendly and courteous on the phone, but in person they are even nicer! The service I received was impeccable and I will definitely be back to Midas Chantilly for all my car maintenance.

I’ve been to this Midas location many times for oil changes, inspection, etc… basically anything that isn’t a warranty or recall work. They have always been upfront with me and have never tried to tell me I need something that I don’t. They are always friendly and have the car done in a reasonable amount of time especially when you make an appointment.

I just had an oil change today at this Midas and I was really happy with my experience! The staff was friendly, welcoming and obviously paid attention. A few staff members who I didn’t even meet said goodbye and thank you ‘Lindsay’ as I walked out. I really appreciated that they learned my name and were kind. But the best part was that they didn’t try and shove additional services down my throat. Every other place I’ve been too always tells me 100 things that I should add on to my oil change (filters, flushes etc). This team just wrote up an estimate and let me know but didn’t once haggle me to add anything on to my visit. I will definitely be back!

When it’s not recall or under warranty work, I bring my autos to this Midas. They are honest, straight forward, and organized. The gal running the front counter has been there for years and I really like dealing with her. I’ve never had to bring a car back for something they missed or repaired wrong.
They accept walk ins but you are better off calling for an appointment to keep your wait time to a minimum. On Saturdays it’s by walk in only.
Over the years I’ve trusted them with 01 Passat, 98 Camry, 01 Echo, and 72 Pontiac.

The two times I have brought my car in here, I’ve been pleasantly surprise with the service and the prices. I’m very satisfied with my overall experience and I will keep bringing my car in here.

I’ve been using Brian and his staff for over 3 years. They work on all of my personal and business vehicles. Their prices are fair and their customer service is top notch.
I have no hesitations recommending this Midas location to anyone looking for the best care for their vehicle.