I had a fire in my bedroom that was more disturbing to me emotionally than the actual damage. I dealt with my insurance who brought in Servpro and I definitely am thrilled to have used them. A lasting impression was made on me by the woman who scheduled and showed up to help on my job, her name was Melanie. The crews she worked with in getting my belongings packed and moved out of the APT, to the cleaning of my stuff, to the move back, she was always there to call or email or answer questions. Customer Service is surly one of their strong suits, I felt they actually cared. The work performed was done quickly and efficiently, the cleaning of my personal property was great and moving back was just as awesome of an experience! THANKYOUSERVPRO for your help and assistance with my loss, and special thanks to Melanie and staff for being«Human» with me, calming my anxiety and helping me in any manner I needed. JOBWELLDONE !
Bunni C.
Évaluation du lieu : 5 Centreville, VA
I had serious smoke damage in my living room, dining room, kitchen, lower family room abs upstairs bathroom and bedroom. Hallways and entrance. ServPro came and cleaned out the vents and ducts. The cleaning crew came a few days later and did a wonderful job of cleaning the ceilings, walls, cupboards, floors. They even took my dishes out of my china cabinet and washed and replaced them as well as all if my dishes in each of my kitchen cupboards. And when they left my hardwood floors were sparkling shiny !! Thanks for a job well done !
J K.
Évaluation du lieu : 5 Alexandria, VA
Ditto to teh previous post. We had a sewage flodd(yuck) in our lower level. Proserve of Loudon was there within hours and did a fantastic job for us. Will use again if ever I need to. J
Ara W.
Évaluation du lieu : 5 Mesa, AZ
This is the second time we have had to use Servpro in the last 2 years due to flooding in our basement. I must say that everything about the company was performed above my expectations. They were able to get someone out the same day that I called them, the workers worked quickly to get the water out, several(11!) industrial fans and dehumidifiers were left until everything was dry, and everything was explained perfectly. They worked directly with the insurance to get reimbursed what was owed them and contacted me only when additional answers were needed. As much as I hated having my basement flood again, Servpro of Loudoun made it so much easier. I definitely recommend them!!!