Applebee’s

This is definitely the worst experience that I’ve ever had with an Applebees. Granted we went in late for the half off (select) apps after 10pm, but that was no excuse for the three servers, who didn’t seem to be doing terribly much, to not clean all of the tables covered with dirty dishes. The manager was working as the bar tender and, despite his kindness, couldn’t provide expedient service for the customers. The apps were tolerable, but definitely not good enough to justify another visit to this location.

No, just no. We stopped in on a whim and nothing went right from when we walked in the door and were left standing there for awhile, to having two overlooked steaks that no one asked about even though we left most of it on the plate. Does this restaurant even have managers? We have been on vacation for two weeks and this was the only disappointment so far out of all of the restaurants we have visited and we are dining out three times a day.

Possibly one of the dirtiest Applebees I have ever seen, if not restaurants. From the moment I walked in there were dirty dishes on tables, the bar and every nook and cranny of the building. The sad part is that the restaurant wasn’t even busy, but there was plenty of staff working in the restaurant. You can tell that nobody cares there. In there restaurant there were 4 tables with people and a few at the bar. Out of the tables sat, two sent their food back. One sent their drinks back to the bar.
For our drinks timing is slow, which is weird because the bartender (who was also the manager) offered the other person in my party a drink that had been sent back from another table. Even though it was free, and he said nobody had drank out of it, that’s gross! (BTW there was wet lip prints on the straw). My red apple sangria was tasty, but 15 minutes for a drink while sitting at the bar is way to long.
The food was typical bar food, the boneless wings were overcooked and lacking in sauce, and the spinach dip was in the oven way too long, so the top layer was like cement.
I would definitely say keep going unless you have drunken munchies. They are open until 1 a.m. during the week, and 2 a.m. on Fridays and Saturdays. Half price apps after 10 p.m.

Terrible service. Not just by my waiter, but the whole place seamed disorganized. Do not go here. I went here for conviennnce but will never go back. I was the only person sitting at the bar for a majority of the time I was there. The bartender only filled my water twice. And I had to ask both times. The second time he didn’t put any ice in my water. I watched people come in, stand at the door for several minutes, and then leave because the hostess wasn’t there to seat them. Another guy came in to pick up a to go order and it was wrong so he had to wait 20 minutes for them to fix it. This place needs new management badly. This is the first time I have ever had a bad experience at an Applebee’s. I’m not one to complain much but I literally signed up for Unilocal to write this review. The food was okay, nothing great. I got boneless wings for an appetizer and the portion size was tiny and they were $ 9.50. Definitely will never return to this location.

They weren’t too busy. Service was very slow (1 hour). Food arrived luke warm, the server was inattentive and never really checked on us. Forgot a Beer. I don’t expect much from a chain place… But consistency and speed should be something they would have down to a science.

So, I love Applebees samplers! My sister and I went here and a roach (YES I SAID A ROACH!) came climbing up on the table like we were invading his space! While we were waiting on the manager, we looked between the table and the walls and it was disgusting!!! Papers, cups, dust! I guess it hasn’t been clean in years!!! To top it all off, when the manager came he acted like it wasn’t a big deal and shrug us off!!! Will never eat there again and I will upload this picture of the roach I had to kill before it reached my purse!!! My advice, TRY RUBY TUESDAY and avoid this place all together!!!

I was really sick last week and decided to check out the car side to go option at the Applebee’s on Sam Writ. DON’T. My food was delivered to my car one hour after I internet ordered and it was cold, shriveled, greasy, and inedible. Shame on the manager who let food like that be served to a customer. I actually sat in that parking lot for 45 minutes — and had the employee delivering my food assure me it has not been sitting the whole time I waited.

Just awful. From beginning to end the West Ashley Applebees was the worst. I won’t send my enemy here! The place was empty but you would think busy since the service was super slow. Drinks took more than 20 minutes and that’s just for refills, food took more than an hour, just for the waitress to come and take our order took more than 30 minutes… ugh!!! Then she tries to charge full price for the burgers 12.99 and I have to tell her that they are half price on Mondays… and she then has to check… really you don’t know your regular specials? (I think that in my head) Then the order comes out wrong and no apologies about the mistake. When asked about the choices of margaritas she said oh there are so many
flavors yet she only named one type. Then I asked for the manager Carrie… she came and was so appeasing” oh I’ll see what happened in the kitchen and I’ll talk with your server we want you to have the best experience”. 10 minutes later nothing, another 10 still nothing our bill came 20 minutes after asking for it. It was wrong, charged us for an extra burger. Took another 10 minutes to correct another 10 to take the bill…20 minutes later… I asked the waitress for Carrie the manager she explains she left! Yes she told us that @$*%# story and then got off. Carrie that was so unprofessional and showed NO customer service skills!!! I will not be returning and will share this true incident with anyone who will listen. My next call/​write up will be to the corporate office. We arrived at 5:30 and left at 7:45 … we spent the least amount of time eating and the most time waiting! Appleebees how you’ve changed

Stayed away from this location due to poor service, should have stayed away!!! Seated quickly and waitress was there to take drink order but that was the extend of the service. There were only 5 tables in use when we arrived. Simple dinner order, one being an appetizer! At 15 minutes post order I hunted down the waitress to get my salad before dinner. At 25 minute mark and no food I again hunted down the waitress to ask about our order. She returned a minute later to tell me she was waiting on the appetizer order to be completed. At the 40 minute mark and still no food I hunted down the manager, she stated she just got there and would check, I told her to cancel the order and we would pay for the drinks and salad. We did not have the time to wait another 30 minutes for food. Three other tables, seated after us and ordered after us, received there food. To say the least we will not visit this store ever again.

We tried this place out on a week night (approx 7pm) after receiving a gift card. Ugh! :-(~
As soon as we walked into this establishment, it didn’t take long for us to see and smell the «not clean”/old grease odour. This perception was totally confirmed once we sat down. The table, walls, glass, lights, floors were sticky, hazy and/​or food stained. The restrooms were RANK: The smell of urine, dirty floors, walls and toilets was unreal. At that point I was genuinely worried about eating the food is ordered.
We ordered the 2 entrees+ 1 appetizer: Boneless hot wings, ribs/​fries & steak/​veg and beer. Surprisingly all good, served fast and hot, decent portion sizes and tasty. The beer was cold. One star earned.
We did find the staff to be friendly and welcoming to all guests. HUGE kudos to the server named Latisha! This place is beyond lucky to have such a sincere, friendly, attentive, polite :-) and sweet person working hard for them. She easily wins ⁵⁄₅ stars and two thumbs up! We hope to see her again… But it won’t be at this resto.

Walk in the door and it’s almost had hot outside as it is inside?! Get seated and a roach is crawling down the side of the wall toward our table. Drink refills only came once we received our order and not refilled by waiter. Ordered the deal 2/​$ 25 ended up paying $ 40?! $ 8 for a sweet tea and a soda plus tax, really?! Food was the best part, hot and exactly what we ordered. Last thing, they’re were fans everywhere, table next to us had three fans on them while we had none?!

Food is average to bad but the carside service is horrible! You shouldn’t put 15 mins wait time when it is really 1 hour AND you have to go in anyways making «carside» pointless. I have given Applebee’s way too many chances.

You know, I’ve been an Applebee’s hater my whole life. I think it’s with good reason since it used to be SO BAD. But now, I really feel like the food has improved and I’m pleasantly surprised each time. The food is what you expect it be for a place like this — like a chills or something. I happen to have eaten at this particular location three times and there really isn’t anything to complain about, we aren’t talking about a gourmet restaurant. It gets four stars for being exactly what I expect every time, no frills and no hassles. (And good value for cost)

Kind of divey location, rather small especially if you seat by the windows considering you get restroom traffic, slightly louder than your typical Applebee’s, the food was about the same as most locations, I had steak, however my server was extremely nice and you can smoke inside this location, might not be for everyone but I enjoyed my stay.

Service was very good but the food is so bland. Prices are too high considering all of the local competition.

My 5 friends and I have been hanging out earlier in the Avondale area of town and came in to grab some half priced, late night appetizers and a couple drinks. We have thoroughly enjoyed our Bartender, Charles, and appreciate the kind attention paid to us by the Manager, Clinton. We will return many times as long as the service is stellar, like tonight. Thanks so much!

Great food and great service! Our server was Janice S. and she was the best. best desert ever… called the triple chocolate meltdown. Will be back

I do not like Applebee’s! Last time I was the my food was cold and the service sucked! I say if your going to a chain restaurant you go to either outback or chillis. Sorry

I went here for carry out and the person bringing out the food was nice but they forgot one of the salads I ordered. The staff member was apologetic and got my salad right away. I would definitely go back to the place again but remember to check to make sure you got all your food.

Below average as far as Applebee’s restaurants go.
I’m usually a big fan of Applebee’s, but am not too crazy about this particular location. My main issue is with the service. That’s not to say that I haven’t had pretty good service here, but more often than not it is pretty subpar. Too often, I find myself waiting a longer than normal length of time for food and service.