Draisin Vision Group

Best optometrist visit I have ever had. Dr Draisin took the time to ensure my prescription was going to work for me. Made several good suggestions on the type of lens I should get (non-​glare for night driving). Staff was friendly and took care of me from start to finish. Looked at frames with one of their experts who made some great recommendations based on my face shape and preferences.

I was in the place somewhere around 20 minutes. Not one person asked if I needed help. This was a problem because every pair of glasses in the place is locked up in some sort of case, untouchable except with the help of the staff. It’s very pretty and well-​lit, but the 50 billion halogen spotlights make the place so hot I don’t know how anyone can stand to work there. I stopped someone after waiting for, like I said, at least 20 minutes, and asked about a specific pair of Ray-​Ban eyeglasses for which I was desperately searching. She said that they would be special order and showed more interest in running away than making that order happen or even getting someone else to help me.
The office at Angel Oak Eye Center bent over backwards to help me. Give them the business instead! (Even Dr. Sun & the Wal-​Mart vision center at the Folly Road Wal-​Mart were better. Dr Sun is great & despite Walmart”s lack of selection, their staff is very friendly & helpful.)

The first time I went to Draisin Vision a couple of years ago was fine. Got my glasses within a week. I went January 4 to get my eyes examined and it’s now February 4 and I’ve received nothing but promises that my glasses will be ready. Finally had to cancel and now waiting on a refund after repeatedly getting nowhere. I’ve never had to wait over a month for glasses and have to constantly call regarding the delays and be told it’s coming. Really disappointed.

The staff was so incredibly helpful. I think I was there over two hours having fun and picking out new glasses. (I had an eye app too) the selection was limited giving them 4 stars. I had a blast with the staff in picking out glasses. Glad I went there!

A complete ripoff. The staff is very friendly and the office is nice however be prepared for charges they won’t talk about up front. My insurance money that I am allotted each year for contacts was stolen by them through unfair and unreasonable charges. I had enough money left for 1 box instead of 4 at any other honest optometrist office.