I had a terrible experience here recently. The customer service was non existent. I was attempting to place a very large order of invitations but after standing at the register for 10+ minutes without even a hello, I left. There were 3 sales associates in house and other customers came in and were waited on while I was standing there with invitations in hand! Needless to say I will not be back. I have used The Scratch Pad in Mount Pleasant in the past multiple times with excellent service and beautiful invitations/stationery and will return there.
Cappy P.
Évaluation du lieu : 3 Charleston, SC
Very hit or miss. They are not so organized, but can be really helpful. They have a great variety of gifts — sometimes great deals, sometimes over priced. Customer service is sometimes great, sometimes slow and confusing(like they use guesswork when ringing someone up or you heat the owners bickering in front of you). I’ve had wonderful experiences and terrible ones… so I’m mixed on this place. Even though the negatives, still is the best stationary store in town I’ve found so far…