Wendy’s

Food is ok. Typical for Wendys. Just VERY SLOW! Usually close to 20 plus mins through drive through. And it is not because they are super busy. Just slow.

Yes this is fast food, yes it’s just Wendy’s… But I am giving 4 stars when I normally would not even leave a review because of the great service from Shonda. She was so personable and sweet to my son. Instead of trying to up sell my order, she made a cost effective suggestion. We got our food quickly, Shonda came out to the dining area to make sure everything was good, and invited us back for her next shift. Wendy’s needs to give this lady a promotion!

This location has been renovated fairly recently. It is a nice improvement and gives customers a better experience. There are high top tables, counter seating, and only a few half-​booths. There are also TVs in the corners now. I stopped in for a quick lunch today and was pleasantly surprised with the lobby.
Unfortunately, the service is still pretty slow. There were plenty of friendly staff who greeted me, but bottom line, it took about 10 minutes to get a standard combo from the menu. Other customers ordered different menu items and had to wait equally as long.
There is one of those fancy Coke machines available now, although I stuck with my sweet tea! Despite the wait, my chicken sandwich and fries were still good. There is plenty of parking but traffic on Folly Road can be frustrating to get to this location. The store downtown closed, so some of those employees were placed here. Good job to Wendy’s management for saving as many jobs as possible.

I like Wendy’s. I don’t care who knows it.
This location is always clean, and the staff is always friendly. It’ll actually surprise you if you ever decide to walk in and have your lunch inside. They’ve often brought my order to my table and offered to refill my drink for me.
They can always do with giving you additional fries, but that’s just a problem with the general can’t-get-enough-french-fries world we live in :)
Plus, who doesn’t like a good Frosty?

Like this Wendy’s alot. The folks are really nice and remember who I am. Certain days I just want a chicken sandwich and a bowl of chili. And i get one for very little money. Plus who doesn’t like a frosty now and then? Really that is God’s gift to folks! Rarely do I go inside but when I have it appeared to be clean. If youre on the island (James that is) go on by.

In their salads, the lettuce was icky and not fresh at all. The other day I ordered an apple pecan chicken salad. He didn’t put the bag of pecans in my takeout bag so I asked for them. He said that they were out of pecans. I was like, ??? He should have told me this BEFORE he run up my order because it is an apple PECAN chicken salad. He should have let me know they were out of one of the main ingredients. Incompetence.

Worst experience ever. food took forever. paid for a baked potato and then they said they didn’t have any more. horrible. never go to a wendy’s in charleston b/​c we’ve been to 2 others and had the same horrible experience. doesn’t wendy’s hq do quality checks on the franchises?