Tuttles Dry Cleaning

One and done for me. Today was my first pick up. I noticed my check was $ 6 higher then my ticket. They said they found an undershirt in one of my dress shirts. They proceeded to clean my $ 3 haines shirt and charge me $ 6 to clean it. So $ 2.50 for a nice dress shirt but $ 6 to clean old white tee shirt. Seems fair, insert sarcasm here. I was told by the employee that he didn’t have the power to take the charge off. I said fine, but this will be my last trip here.
Just to add insult to injury, I handed over my AMEX after seeing the sticker in the window advertising «proud partner of american express small businesses» The employee promptly asked for another form of payment. I pointed to the sign; he said his boss yells at him every time he takes an american express.

If you live in the neighborhood, it’s convenient. I do a wash and fold once a week. I often get other peoples garments, and have to make sure I keep an inventory of what I take in. Once I ended up with bleach stains on some of the clothes, and they refused to help. The two stars are simply for location.

I am a liveaboard and my husband and I just bought an insurance salvage motor boat. Not only were the cushions and curtains generally filthy from the boat sitting empty, but one cushion was so soaked with oil that it squished when you squeezed it. I bundled the whole lot up and brought them in to Tuttles.
To avoid damaging the rubber padding, the manager decided to air dry the cushion covers. As a result, it took longer to clean than first anticipated. I came by several times to check on the progress and had occasion to deal with four different individuals. All were friendly, attentive and respectful. And, not only am I not a local, I am from Florida. Complete with Florida plates, driver’s license and phone number.
When I received my goods, all but the oil soaked one was great. I wasn’t happy with the oil removal, so I brought it back and they tried again with a different process. When I got it this time it was perfectly clean and I wasn’t charged anything extra. The prices were also good; about ¹⁄₃ of what other places estimated.
Summary: Good service, good prices and nice people. Will definitely be back
Note: Google says this location is permanently closed. Not true at all.

This place was over priced to begin with compared to even most placed in the south end. I tried it because it was convenient. The press on the pants was mediocre at best and the wash and fold experience has just been a nightmare. I have dropped off my clothes to get washed m only to get them returned with oil spots on ALL of my clothes. When I brought it to their attention they denied it and said I stained it myself prior to bringing the clothes in. Are you guys really on crack? Why would I not get it dry cleaned if I did it myself. Now i have all my expensive polo’s ruined. I really thing who ever reads this should stay away from this wretched place. Over priced, service is bad and totally not worth it.

I looked forward to getting my freq. visitor card punched (clean 10, 1 free), but now the punch is by # of visits rather than # of items cleaned… doesn’t make sense to me! No problems with the dry cleaning, but you know, its the little things you look forward to, and they just took one away from me. Especially when you are like me and hold all your dry cleaning until you have a huge pile you can’t ignore anymore, now that only counts for one dinky punch? The guy at the counter said they changed management & therefore, policies. Anyway, tonight it was $ 19 for me to a light sweater & one silk cami drycleaned. A little steep, but one quick tip. they have coupons online, so print them out & take them with you when you drop your clothes off (if you bring them at pickup, they will not honor the coupon) to save a few dollars!

Excellent service! Quick Turn around!
One odd experience was that I went to pay /​pickup. They said the credit card machine was down. I live close and said I would try the next day. The next day, it was still down. They told me to just take my clothes and pay them later. The person said that I could pay with the next order or whenever. Very pleasant to deal with. I took the clothes and paid the next day.
They are customer service oriented…

I am enamored of Tuttles because they keep everything– EVERYTHING– that gets misplaced or lost. Just a couple of months ago, I went to my closet to get a dress that I hadn’t worn in 1.5 years. I discovered that the slip portion of the dress was missing, so I went to the main Tuttles location and asked them if they had found it. Miracle of miracles, they did! The woman who helped me said that they keep everything in the back and almost never throw anything away– if you truly left something at their store or an article of clothing got separated from the rest of your order, it will still be there when you go back for it.

Tuttles does have a monopoly on C-​Town and they are the worst. My shirts buttons got melted, they are over priced, they do not have price sheets, they quote at the door. I belive the last time I was there, they wanted 2.50 for a mens shirt. On top of all this customer serives is medium at best.

Although Tuttles seems to have a monopoly on dry cleaning in c-​town I have to say that I’m impressed. They did an excellent job and the turn around time was bind boggling (same day service). I’m sure the other locations in c-​town are just as good!