Amy’s Hallmark Shop

Located in the Arboretum, right next to the Barnes & Noble, this is a wonderful Hallmark store. Large with many cards to choose from as well as Snow Babies, Dept 56 houses, Vera Bradley (or Vera Bradleyish, I didn’t look) bags, stuffed animals, coffee mugs, candy, etc.
I was specifically looking for Father’s Day cards this evening and they had a wonderful selection of both funny and poetic cards. I even managed to find one from the cat! My dad is a big fan of the Life is Good line of things and they had several different any occasion Life is Good cards to choose from, so I stocked up.
The employees were very friendly and helpful. The store was clean and well stocked and well organized (as organized as a Hallmark can be with so many different items to choose from). I found everything I needed and then some, so I will definitely be returning.

Okay everyone, so a Hallmark is a Hallmark, but not when you go to Beth’s Hallmark — I will most likely never visit this location again!
Where to begin… first of all, the staff moves incredibly slow. I know we’re in the South, but come on. There is no one in the store, and all three times I have gone in they have been slow as molasses! And there always seems to be someone who’s in training. I am understanding when it comes to that, but most of the time they are left at the register without a clue, and never seem to want to ask for help.
The second time I went I wanted to return something, and I was told repeatedly that it had gone on sale and now it was worth less. I KNEW it hadn’t but the girl kept insisting it had. Finally she rung it up and it came up the same price, and she STILL argued! She couldn’t give me a refund so she put the amount ($ 24 and change) on a Hallmark gift card. No biggie, I figured I’d just come back. So I did, today, and wanted to pick up some potpurri. I saw a big sale sign for 25% off of the yankee candle potpurri and candles, so I picked up one of each and attempted to purchase them. Altogether it should have come to just about the amount of my gift card. She rings it up and it’s over $ 40 — huh? so I tell her they are on sale, she tells me they are not. I show her the sale sign. She tells me «Oh well, those are in the wrong spot. Not on sale.» Without wanting to argue, I tell her that I will put back the candle and will only take the potpurri. She tells me she can’t do that, because she already ran my gift card. And HOW is this my problem? She proceeds to tell me that there is no way to reverse the transaction, and that I need to give her the $ 17difference so that her register isn’t short since she already rang it up. After explaining, again, that I am not paying her that money because I am not taking the friggin candle, she calls her manager over and completely blames me! Says that «this customer decided she wanted these items, so I rang them up, and then she changed her mind and doesn’t want to pay the difference.» Hmph! So I calmly explained that the reason why I changed my mind was because there is a HUGE sale sign informing everyone that the items were on sale! I had a ray of hope since I was now dealing with the manager, but even she didn’t know what to do! She sat staring blankly at the register! I suggested, hey, just hit cash as if I paid for both items. Then do a return on them, and it’s like it never happened. I can then pay for my potpurri and we can all get on with our lives. But she wouldn’t do it! The register would be short! But how could it be short if I’m returning it right after??? A half hour later I finally agreed to pay her the difference and then do a separate transaction. Long story longer, I still have the friggin gift card because she put everything back on it! Safe to say, I will definitely be using it at a different Hallmark.