Bed Bath & Beyond

Store is pretty organized. You can typically find a staff member when walking through the store if help is needed. Only complaints is that you have to wait a while before someone is in the bridal area plus the lines are always long and slow when checking out.

Bed, Bath & Beyond, not sure where to begin. If you are looking for something related to your kitchen, bath, bedroom, this is the place. Even if you are looking for great finds from candles to frames and blowdryers to brushes, this is the place. Not only do they have a large selection, they have great deals and coupons, that arrive daily in everyone’s mailbox, to give you even better deals. and they never expire. And, customer service is top notch.
I was recently is search for a Feather Bed. After having visited a few other stores with no luck, someone recommended BB&B. Not living close to one I called and spoke to the Manager. She is turn placed me on hold and was able to confirm she had what I was looking for a pulled it for me. I told her I would be there wihting the hour. Upon arrival it was there and not only did they tell me about the product they helped me sheets and mattress pad questions I had.
Was thirlled with my experience and will remain a loyal customer to BB&B.

There’s nothing extraordinary about this store’s contents, location, situation, etc. that warrants anything more than 3 stars… EXCEPT…their personnel. I debated whether or not I should give this location 4 stars. Then I vividly remembered how HELPFUL the staff always are… the «can I help you find someting», etc. THAT is what gives this place 4 stars!
With SO much competition in our world of retail, to me it’s the Customer Service that tends to set places apart. And this location seems to have hired quite well, which is a tribute to their Management.
Go check it out and see for yourself.
Very recommended.

. –_​_​– The one star is strictly for this locations customer service and ability to provide a solution to my problem… not as Bed Bath as a company.
I have purchased several of the Mikasa «Cheers» wine collection over the past decade. Yesterday I went into this location to buy two wine glasses from the Cheers collection that I needed. When selecting the two glasses, I quickly realized that I couldn’t remember which two I needed so I took a chance and grabbed two that I thought I needed. Purchased the two wine glasses at $ 7.50 a piece. Boom. No big deal.
Until I got home and saw that I already had one of the two that I purchased. NO big deal… I’ll just take the one glass that I got that is a duplicate and exchange it for the one that I need. They come in a set of 4 and all of them have a different design if you’re not familiar. I walked in today… walked to the back where they were… selected the ONE that I needed and proceeded to the check out to process my exchange. This is where it went downhill…
I was the only one in line and 4 sales associates proceeded to look at me and not even signal that they were ready for me to approach the bench. They spoke in front of me to each OTHER… «do you want to take her? who’s on the clock… Lisa how about you take her since you’re new and you’ve never done a return/​exchange before. Ma’am that is a return/​exchange right?» I stood there in shock. They just had a full blown conversation in my presence and didn’t even acknowledge me until they decided who was going to ‘deal’ with my exchange. Rude.
The new girl got the luck of the draw and she proceeded to help me… until they couldn’t find the glass that I wanted in the system. Oh… that’s because it was a part of A SET and they couldn’t sell it to me as a single wine glass. WHAT?! So yesterday I could purchase a single wine glass from the set of four… but today I can’t. Their reason? «Well ma’am…the one you bought yesterday was not part of a set because the other 2 or 3 were broke so it’s not a apart of a complete set. This one that you want is just a display and it has all of the other three in tact so we can’t sell it as a single. Does that make sense?» My response… No. That doesn’t make sense. Bascially if you break or lose or eat (I dunno) one of the set, you basically have to buy an entire set in replacement. That doesn’t make sense. I voiced that it didn’t make sense. «well ma’am it’s Mikasa… you can order singles online» No you can’t…not from Bed Bath and I got this sent from Bed Bath so you’re telling me that if I am missing one from the set, I have to go to MIkasa to get a single and you therefore don’t want my money? And you lose out on the sale??” Even the guy behind me was like «good point». They all looked at me in wonder and hesitated, danced around the answer and basically didn’t want my stupid $ 10. So… I return the duplicate wine glass that I had and told them that I’ll happily never return to Bed Bath (like they care) because they obviously didn’t care about providing a solution to the problem.
So lesson learned: If you purchase a set of wine glasses from Bed Bath and you need a replacement, you can’t purchase it as a single glass. You’re better off going to the manufacturer. I purchased a set of EIGHT from the Mikasas website. I didn’t need 8, but their sets were cheaper and for 8 was only $ 20 more than a set of 4 at Bed Bath. Never again will I set foot in this location. I’ll drive to Matthews where they are nicer.

Back in the day I used to stroll through Bed Bath and Beyond and I usually walked out with something that I found that struck my fancy whether I needed it or not. I went today for the first time in a few years.
All I could think about it how this place has changed from years ago. Let me first start off by saying that the reason I was there was to return a defective drink dispenser that upon the first use leaked mojitos all over my counter! As others have said the aisles are very narrow and not for the claustrophobic. The shelves are stocked with cheap, Made in China crap that doesn’t seem of any quality whatsoever as evidenced by the drink dispenser.
For a Sunday afternoon, they didn’t have but 2 lines open and the people were snaked all throughout the front of the store. It was fine since I didn’t wind up buying anything anyway.

Hello Friends,
I like his store. It’s quick & to the point. I watch «Good Eats» with Alton Brown and he goes to BB&B in his shows. I had a gift card from our wedding that we needed to use. We needed a new lamp for the living room. We walked around for a few and picked up a nice lamp. Got it home only to discover the «Bulb INCLUDED» bulb was Not included. But that’s not BB&B fault.
Everyone is very very nice and helpful!
TTFN

Whenever I get a wedding invitation in the mail, a few things pop into my head… One: Free cake! Two: I wonder if there’s an open bar and Three: Please let them be registered at Bed, Bath and Beyond…
This place is awesome for registry gifts… Not only do they have a really cordial staff that are willing to help you find the smaller items (like apple corers) and a reasonably priced card selection (pretty doesn’t have to mean pretty expensive), they also WRAP the gifts for you! For FREE! This is such a timesaver… No more wandering around trying to gift wrap some bulky item or changing your initial gift selection because you can’t find a bag to fit the one you really wanted to buy… It’s simply the best…
They usually have 20% coupons that come in the mail and who doesn’t love a discount? lol

Is it just me, or does BB&B have the narrowest aisles in the world? Two shopping carts can’t pass by each other — someone has to go around. This place is packed tight and from floor to high ceiling, it’s a ton of stuff. Most of it, the sort of «Oh, that’s clever!» kinds of gadgets and gewgaws that you never really knew that you desperately needed until you came in here. I found that I needed a slide-​out tray for under my kitchen sink and I needed a rolling tray for the coffee maker so that I could push it under the cabinets when it wasn’t in use. I wouldn’t have thought I needed it, but now that we have them, we can’t live without them!
Also, towels and linens and bed stuff and more vacuums than you can shake a stick at. Holy crap, this place goes on and on and on!
Tip for you shoppers… please go counter-​clockwise as you peruse the aisles. One person going clockwise gunks up the whole experience!
Returns are a cinch if you have your receipt.

What I like about Bed Bath and Beyond is that they have everything «I didn’t know I needed… until I get there and see it» lol
I especially love the great variety of kitchen items… they have everything… pots, pans, gadgets, containers, you name it they have it! And since my kitchen is for decoration only its only right that I add several of these cool gadgets!
I agree that at times the amount if stuff and how its presented can be overwhelming with something to buy from the floor to the celiling but in my opinion it’s totally worth the trip!

Nothing much different about this location from every other Bed, Bath and Beyond — the layout is the same, the products are roughly the same, even the service is the same. I do like that the staff at BBB is generally a bit nicer than your typical Target or Wal-​Mart, though you have to get up to the register for help.
That can go either way — if you’re wandering the aisles, you get to do so alone, but if you are struggling to find something in particular, it can make it a tough road. You could have to trek back to the front to get someone to help you out. Once found, however, they generally do a great job getting you where you need to go — in some cases even ordering the product online and getting it in for you so you can use your coupon, something you can’t do if you go to the web site yourself.

This was a great experience. This was my first visit here and the service was outstanding. We were looking for something in particular and how this chain displays their merchandise is concise & cohesive and easy to glean through.
In the half hour we were there we had 3 people, very cheerily, stop and ask if we needed help. When we did need to ask a question we easily found someone who helped us quickly and courteously and we were on our way!
Brava Bed Bath & Beyond. Convenience, courtesy & speed are always a plus.

This is a Bed Bath and Beyond. It probably doesn’t need explaining. The reason I write this review, is because, consistently, I’ve had great customer service at this location.
My husband and I registered here for our wedding, so we’ve been in store many, many times. Each visit, we’re helped immediately, and if something can’t be found someone offers to find it for us online or have it ordered.
Example: Today we had to return a fan and clothes steamer that broke. We didn’t have the receipt for the steamer, but were still able to get store credit for an exchange. The fan we wanted wasn’t in store, because it’s a seasonal item.
Not only did a woman help us find what was in stock, she offered to order us a fan BB&B had online. Another associate helped her go through the stockroom to find the few fans available.
I also think they’re friendly when it comes to their customer service. Unlike Lowes Home Improvement, where sometimes you have to practically hunt someone down to get a little help.
PS: If you don’t get the coupons they send in the mail for 20% off one item… just sign up for their email list and you can print a couple off!

If you like stores that are stocked to the ceiling, this place is for you. Not only are they stocked to the ceiling but it’s usually the same item from eye level all the way up.
This is a store that has everything for the home… kitchen gadgets and appliances, cookware, storage boxes, luggage, candles, dishes and glassware, sheets and bedding, bathroom items, small furniture, home décor and more.
I went in looking for a specific item and found it but couldn’t believe how cheaply made they are now. Not the store’s fault but just caught me by surprise.
What bothers me about stores like this is the displays in the aisle that make moving around difficult especially when someone decides to park their cart where you want to go. Note to store staff… you don’t have to cover every square inch of the place.

Only go here if you love gadgets and have hours to browse!

Ok, so every BB&B is pretty much the same but this location isn’t too horrible of a suburban hot spot like I expected. It’s in a good location since you have a Target, World Market, Ross and Kohl’s in the same center however they definitely need more people working on a Saturday. I walked in there right before noon on Saturday and when I did, I instantly regretted it since there was a mob of people waiting at customer service and in line for the cashier while a manager ran around like a chicken with it’s head cut off. I would have walked out and come back but I was on a mission to find a wedding gift for a couple who is registered there. I like the registry has pretty much any item under the sun and you can decide what kind of gift you’re going to get the couple. Towels that say «Hey I like you and know you, hope you stay clean the duration of your marriage» or down comforters that say «Hey I really love you and want to drop 200 bones on you in hopes that you stay warm»
Staff was friendly though for being so swamped, they pointed me in the right direction and I even got my gift wrapped for free. Hooray for no newspaper wrapping. Yeah, Bed Bath and Beyond has it all.