Bojangles’famous Chicken’n Biscuits

All I can say about this location — - Avoid the drive thru!!! I’ve been here a handful of times since it’s close by but I’ve never had a good experience going through the drive-​thru. They make you repeat your order several times (and not because they can’t hear you– It’s because they stopped paying attention). When you finally get your order– you’ll most like be missing something.
However— if you go inside, seems like you have to wait forever! And it’s pretty gross inside. Feels sticky and old. But at least you get your order right (and that’s usually because you can watch them prepare it and edit them as needed lol).
All in all– I should either stop eating Bojangles or I need to make time to drive all the way over to the nice & efficient Bojangles on 521!

Hands down the worst drive thru experience of my life. We ordered a BBQ sandwich with no coleslaw and a 4 piece tender meal. Easy enough right? We go to the window to pay and the lady at the register asks what our order was and we repeat it. So we go to the second window after paying and we are handed a Boberry biscuit and a drink and then asked AGAIN what our order was so we told them. When we received our food, my girlfriend looked in the bag and our order was wrong so we had to park and go into the place just to get our food! It’s fast food, not rocket science. We won’t be going to this location again but we do love our Bojangles.

Worse service ever and we have a Bojangles close to our home with great service. I was shocked at the unprofessional manner of the cashiers. There were no white meat chicken prepared, the buffet was filthy and the fries were cold. I had to tell the cashier I was in rush as she was just standing around not preparing my order. Her response, I’m waiting on biscuits. I had to tell her give me what you have, I’m a little late. It was terrible, terrible service. The only saving grace was the manager (who I believe was latino). The cashier didn’t pack sauce or anything requested, so the manager was gracious enough to have me come back and pick it up and was apologetic. This was the worse Bojangles I have ever visited and that is saying a lot!

The manager was the nicest lady I have ever had to great me at a fast food restaurant. She was very generous and represented Bojangles very well.

I’ve never had issues with this location. Lines can sometimes be long but that’s about it. They have never messed up on an order that I’ve placed either. Fried chicken and sweet tea is always on point.

I like many other reviewers love bojangles food however this particular location never fails to disappoint. I had to wait 15 min in the drive thru for a supreme combo. Every time I try to give them the benefit of the doubt and give them another try but they let me down every time. The frys and never good they are always undercooked and usually barely seasoned if seasoned at all. I am done with second chances for this location and will not be returning. I recommend for all those craving some bojangles to take the time and little bit of extra distance and drive to the one down 521 right across the border. Maybe a little far but at least you will have good food.

This place is terrible! First, we tried to order the Cajun filet club sandwich and the girl had no clue what we were taking about (it’s on the menu). Next we were told to pull up, worst thing you can agree too. There was already a car waiting. We were told to pull around then, which blocked their drive-​in line. After 20 minutes we finally got our food. Of course, it was not what we wanted, the club. Go to another bojangles. This one is poorly run.

Had to wait 10 minutes for an order of a tailgate special, only gave us 6 pieces instead of 8, gave us white meat when we asked for dark meat, and paying took 5 minutes. .just really poor service.

A little slower than some Bojangles’ in the morning but the people are still friendly and the food is Bo-​Tastic. Perfect for picking up a Big Bo Box of tailgate goods or a morning biscuit.

you people never fail to simply make an order correct! whether or not its your biscuits are too hard, you somehow manage to forget cheese on a «egg and cheeeeese biscuit», or you freakin give me someone elses food. this crap has happened at least 8 times in a row!!! this is the only bojangles i’ve ever had a problem with. all these people ought to be fired

Drive thru too damn slow! After one car leave then they take your order. It’s the morning rush and ppl are trying to get breakfast and get to work. I have more grease in my sandwich wrapper than it took to cook the food! It’s not appealing at all and the eggs smell just like grease.

Bojangles is by far my favorite fast food joint. Sadly I havent got my food quicker than 15 minutes at this location. The food is always consistant as expected at a fast food chain but the service here has been soooo slow. The employees seem nice and all but I have never seen service so slow. If it gets better I will be happy to review again.

Slowest drive thru in the whole world. But typical for the entire Bojangles chain. Terrible service.

Visited two years ago and got chicken that was raw inside. Person behind counter was apathetic and did not seem surprised at all. No apology, just want some different chicken? Got my money back and left. Gave them another shot a few weeks ago and I simply stood at the register, with no customers in front of me in line, for a few minutes while the employees pretty much ignored me. They were doing stuff but did not give so much as a «be with you in a minute.» The apathy made me think I could end up with some more raw chicken so I turned around and walked out.

This was probably the worst bojangles I’ve ever been to. First traffic makes getting in and out hard and when you do get inside you see a store that doesn’t look like it’s had a major cleaning or remodel in years. I’m the only customer there is I go to the register and service was pretty apathetic with a hint of ghetto attitude for making them work.
I get my order and see that all the tables are dirty and the floor hasn’t been cleaned so it’s a game of find the least nasty. Sit down and the sandwich is overcooked to the point of being rubber. The fries were pretty average so I ate quickly and left, no point in trying to get that mess fixed.

I tried them again, and they’ve redeemed themselves. I went back and the food was much better so I change my original opinion of 1 star. The previous visit that was so horrible was a drive through visit. This last time I actually ate inside so maybe that’s key.

I rarely crave Bojangles but I did craved some dirty rice over the weekend. 2 hours before close and I asked for the grilled chicken bites. They were out for night. I ordered an order of dirty rice. They were out for the night. I almost left but just ordered fried chicken tenders and too salty fries. I asked for a Sierra Mist fully expecting the fountain machine to be down or the Sierra Mist to be out. I’ll probably try it again but if they fail a 3^rd time, I will not be back.

I typically wouldn’t take the time to review a fast food chain but the overall experience was so terrible that my children wanted and insisted that I Unilocal about it. When we walked in the door two of us almost busted our tails because of the wet and greasy floor. There wasn’t a caution sign indicating the floors might be slippery… definitely a lawsuit waiting to happen. The service pretty much sucked. The folks acted like they didn’t want to be there and appeared bothered when we asked them for extras such as ketchup and hot sauce. The guy in front of us left mad because they couldn’t seem to get his order right. As my son said their «legendary sweet tea» wasn’t very legendary. It tasted old and not very sweet. The fries were greasy and not hot (pet peeve of mine with french fries). To top it off the place looked and smelled dirty. Pretty unacceptable considering that it was dead in there. Or maybe there’s a reason for that…